Mercedes-Benz of Charleston

They only care about selling a car, then you mean nothing I bought a Mercedes off of Astorg and they seemed responsive during the buying process. The salesman delivered my car and promised to have a "Concier I bought a Mercedes off of Astorg and they seemed responsive during the buying process. The salesman delivered my car and promised to have a "Concierge" call me within 2 days to set up the Mercedes app on my phone and help me go through things. The salesman also promised to look into the GPS system since it didn't come with the navigation card to see if it was supposed to. I never heard back, so I called the dealership and no one would help me. I got transferred from service to sales to concierge, back to reception, etc. I have contacted them 9 times and left messages and voicemails with every person I can and they refuse to even return a call! I've never been treated so poorly in my life, and this is a MERCEDES BENZ DEALER!!!!! They do not deserve to be in business the way they treat customers! More

One and the easiest car buying experiences I’ve ever had. Diana had everything ready for when I got there. She was so nice and caring. Everyone we dealt with made everything so nice and easy!! Wonderful had. Diana had everything ready for when I got there. She was so nice and caring. Everyone we dealt with made everything so nice and easy!! Wonderful dealership! More

Great dealership My first Mercedes purchase and these guys all made it so great! I went in to purchase a used vehicle but left with a brand new one because it was what My first Mercedes purchase and these guys all made it so great! I went in to purchase a used vehicle but left with a brand new one because it was what I wanted and actually a better deal. These guys made it happen and made me feel right at home. I would highly recommend them to anyone! More

Offering a variety of vehicles for sale, Astorg Auto in Charleston is an excellent dealership with experienced sales people. Having bought from them in the past, they are the number one place I buy a vehi Charleston is an excellent dealership with experienced sales people. Having bought from them in the past, they are the number one place I buy a vehicle from. They help you find the perfect vehicle and meet your every need. I highly recommend them. More

Helpful and Patient Sales consultant was helpful and patient with an out of town buyer. He accommodated my needs, arranged delivery and followed up in a timely manner. Ge Sales consultant was helpful and patient with an out of town buyer. He accommodated my needs, arranged delivery and followed up in a timely manner. Gerry Flynn made it an enjoyable experience. More

EXCELLENT SERVICE!!! Steven Reese, Besides of being a excellent seller, he’s a wonderful person! Very helpful, always treating you in a good mood, he really understand Steven Reese, Besides of being a excellent seller, he’s a wonderful person! Very helpful, always treating you in a good mood, he really understand what you want and what you need! 👌🏻 More

Gerry Flynn was so very helpful to find the perfect vehicle for me. He was very patient and wasn’t a pushy salesman! Thank you Gerry I love my vehicle vehicle for me. He was very patient and wasn’t a pushy salesman! Thank you Gerry I love my vehicle More

Awesome experience! My salesman Steven Reese was great and knowledgeable about the vehicles. The manager and finance manager was really nice and helpful. Best car purchase experience to date. and knowledgeable about the vehicles. The manager and finance manager was really nice and helpful. Best car purchase experience to date. More

Great experience Gerry was great! I have a terrible time making decisions and he was happy to help any way he could. Good prices, fair trade for my car, no pressure. Gerry was great! I have a terrible time making decisions and he was happy to help any way he could. Good prices, fair trade for my car, no pressure. Would without hesitation recommend to friends More

My salesman John Brown was awesome as always!! I’m always treated so well Great place to buy a vehicle!!! It’s always a fun experience 😊. always treated so well Great place to buy a vehicle!!! It’s always a fun experience 😊. More