Mercedes-Benz of Charleston

Kevin and Astrog Auto Of Charleston, WV made purchasing my “new 2015 Cadillac“ from them the easiest and most pleasant car buying experience I have ever had! No “high pressure “ sales pitches, just easy an my “new 2015 Cadillac“ from them the easiest and most pleasant car buying experience I have ever had! No “high pressure “ sales pitches, just easy and knowledgeable conversations that help me with my decision to make the purchase. The financial team that prepared the necessary paperwork were also friendly and efficient getting me approved and literally on the road in a couple of hours, me happily driving my new Cadillac home. It was a rainy day and the car could not be detailed but I was told I could bring it back on another day and they would be happy to do that… Now that is service!! I will highly recommend Astrog Auto of Charleston and Kevin Campbell to anyone looking to purchase a new/used car. ~Patty Kopp More

Outstanding service, quick and easy. I love my vehicle more and more everyday. I love an easy to deal with ONE LOW PRICE dealership. Would recommend Kevin Campbell, he is a straight shooter. more and more everyday. I love an easy to deal with ONE LOW PRICE dealership. Would recommend Kevin Campbell, he is a straight shooter. More

No hassle, no pressure, excellent young man who made this process easy with no pressure. This young man did a outstanding job and I would recommend anyone to go check out there top of the line used cars wit process easy with no pressure. This young man did a outstanding job and I would recommend anyone to go check out there top of the line used cars with outstanding service customer friendly service. More

Kevin was a top notch salesman. Even after the sale he went above and beyond to make sure we were completely satisfied. I will return for my future car buying needs. went above and beyond to make sure we were completely satisfied. I will return for my future car buying needs. More

We would recommend Astorg Auto to anyone looking for a vehicle. Kevin and the rest of the staff were very helpful and friendly. We love our Jeep’s. Thank you! vehicle. Kevin and the rest of the staff were very helpful and friendly. We love our Jeep’s. Thank you! More

My visit was great! It was a painless and Kevin did a wonderful job at making sure I was happy before leaving the lot. I even had to speak to a few other gentleman at the dealership while he was away but wonderful job at making sure I was happy before leaving the lot. I even had to speak to a few other gentleman at the dealership while he was away but he made sure to stay in contact so that everyone was always on the same page. More

Gerry in Certified Pre-owned cars was super responsive and totally on the ball in our conversations about CPO Mercedes we bought and had shipped to Chicago. Many thanks. MH and totally on the ball in our conversations about CPO Mercedes we bought and had shipped to Chicago. Many thanks. MH More

Out of State Purchase I purchased a 2016 Mercedes GL 550 From Astorg Auto on the 20th of July. I saw the car on Car Gurus with 20,200 miles but no pictures 12-JUL-20. I cal I purchased a 2016 Mercedes GL 550 From Astorg Auto on the 20th of July. I saw the car on Car Gurus with 20,200 miles but no pictures 12-JUL-20. I called and talked to Gerry "Mate" Flynn 13-JUL-20. I asked for some pictures and he sent them to me with in an hour. He followed up and reassured me that the car was in great shape. I told him I wanted it and that I could be there to pick it up the following Monday. No pressure with Financing, My place or his did not matter. No Demand for nonrefundable earnest money "Something I experienced with my last out of state purchase". Gerry and Astorg took me for my word which I found very pleasing. I flew into Charleston the day before and Gerry pick me up at the hotel and drove me to the dealership on Monday morning. The vehicle was absolutely spotless!!! Gerry showed great attention and concern for quality customer service! He was informative but not pushy for "addons, extended warrantees etc. which I appreciated. I signed all the paperwork there and was out the door and on the road back to Chicago in no time. I arrive in Chicago at 6:10 PM with plenty of daylight left to share the first glimpses of our new family care with the rest of the family. What a great experience! Gerry and Astorg were Great to do business with!! Thank you Gerry!!! More

Everything was super smooth. I came from out of state. They had things ready for my arrival. Gerry was very helpful and moved the process along efficiently. Thanks for a great experience! They had things ready for my arrival. Gerry was very helpful and moved the process along efficiently. Thanks for a great experience! More

Gerry was very helpful finding us the perfect pre owned Mercedes and answered all our questions. Easy transaction. Looking forward to doing business with him again. 👏 🌟 Mercedes and answered all our questions. Easy transaction. Looking forward to doing business with him again. 👏 🌟 More