Mercedes-Benz of Charleston
Charleston, WV
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I purchased a Mercedes GLS. Salesman Steven Reese was awesome! Everyone at the dealership was kind, professional, and fair during the entire transaction. I had such a pleasant and positive experience. awesome! Everyone at the dealership was kind, professional, and fair during the entire transaction. I had such a pleasant and positive experience. I will certainly recommend Astorg Auto to all my family and friends. More
I bought a car from Kevin at a former dealership that he worked at. Kevin is hands down the best car salesmen around Charleston. He treated us wonderfully and has soooo much knowledge about the vehicles he worked at. Kevin is hands down the best car salesmen around Charleston. He treated us wonderfully and has soooo much knowledge about the vehicles he sells. I will always buy from Kevin when I can and will definitely refer him for used cars. He would make any dealership that he works at successful!!! More
Kevin was very helpful and highly knowledgeable about my Kia Stinger that I purchased. He explained every detail about the car. He went out of his way to meet me with the vehicle so that I wouldn’t have to Kia Stinger that I purchased. He explained every detail about the car. He went out of his way to meet me with the vehicle so that I wouldn’t have to drive as far. Overall, a great person and a wonderful dealership. Check it out on line today. More
I purchased a 2016 Lexus from this dealership, and they were very understanding of the questions that both my mom and I had. She tends to be skeptical of buying cars from just anyone, but they were able to were very understanding of the questions that both my mom and I had. She tends to be skeptical of buying cars from just anyone, but they were able to put both of us at ease and went through how they take the time to evaluate a car fully and repair/replace everything it needs or else not sell it as such. The pricing was competitive and they were certainly willing to be flexible with either me picking the car up or dropping it off since I am out of town. Overall great experience and very happy with the car! More
Kevin and the of the Astorg dealership team or a pleasure to deal with. Alongside a fair price for my vehicle, they give the best service! I bought a vehicle from them sight unseen and they understood the di to deal with. Alongside a fair price for my vehicle, they give the best service! I bought a vehicle from them sight unseen and they understood the difficulty in trusting this process by being very flexible and understanding of giving me assurances. Kevin even went as far as to send multiple videos and pictures of the vehicle along the way! They made the process very easy to fit into my schedule as they are even flexible enough to discuss during off hours! True dedication to their customers and I really appreciate it! More
Wonderful experience. From the first call to the follow up emails, Gerry was an absolute pleasure to deal with. All of the staff I encountered were polite and helpful. They went out of their way to provi up emails, Gerry was an absolute pleasure to deal with. All of the staff I encountered were polite and helpful. They went out of their way to provide follow up pictures and details about the vehicle. I flew in from out of state to make the purchase. Gerry picked me up at the airport and I was on the road back home within 30 minutes. I’m 12 hours away and will not hesitate to shop with them again. More
Purchased a used Lincoln, Dianna met me at the other dealer lot where the vehicle was located. She was accommodating to my schedule, helpful, and friendly. dealer lot where the vehicle was located. She was accommodating to my schedule, helpful, and friendly. More
Kevin was very friendly and made the buying process easy and enjoyable. He was very knowledgeable about the vehicles that i was inquiring about. Everything went very smoothly and enjoyable. He was very knowledgeable about the vehicles that i was inquiring about. Everything went very smoothly More
Had a very pleasant experience. Gerry “Mate” Flynn was very honest and made us feel comfortable. We left with a new car and felt very good about the deal we made. Gerry treated us with respect and dignity very honest and made us feel comfortable. We left with a new car and felt very good about the deal we made. Gerry treated us with respect and dignity. We have dealt with him before and will do so again. Thanks Gerry!!! More