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Mercedes-Benz of Charleston

Charleston, WV

4.7
391 Reviews

5 Dudley Farms Ln

Charleston, WV

25309

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Showing 391 reviews

October 16, 2020

It all went great. Once I got in contact with someone to look at it. Everyone was very friendly and easy to work with. Thanks. More

by prinetime29
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Astorg, Chris White
October 13, 2020

I purchased a Mercedes GLS. Salesman Steven Reese was awesome! Everyone at the dealership was kind, professional, and fair during the entire transaction. I had such a pleasant and positive experience. More

by qmadison
Recommend Dealer
Yes
Employees Worked With
Tyler Astorg, Steven Reese
October 09, 2020

I bought a car from Kevin at a former dealership that he worked at. Kevin is hands down the best car salesmen around Charleston. He treated us wonderfully and has soooo much knowledge about the vehicles he More

by Shawnatkins15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Campbell
October 08, 2020

Kevin was very helpful and highly knowledgeable about my Kia Stinger that I purchased. He explained every detail about the car. He went out of his way to meet me with the vehicle so that I wouldn’t have to More

by steven2464
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Campbell
October 08, 2020

I purchased a 2016 Lexus from this dealership, and they were very understanding of the questions that both my mom and I had. She tends to be skeptical of buying cars from just anyone, but they were able to More

by sarahlossie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Campbell
October 08, 2020

Kevin and the of the Astorg dealership team or a pleasure to deal with. Alongside a fair price for my vehicle, they give the best service! I bought a vehicle from them sight unseen and they understood the di More

by Henry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Campbell
September 29, 2020

Wonderful experience. From the first call to the follow up emails, Gerry was an absolute pleasure to deal with. All of the staff I encountered were polite and helpful. They went out of their way to provi More

by lukefharrington
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerry Flynn
September 22, 2020

Purchased a used Lincoln, Dianna met me at the other dealer lot where the vehicle was located. She was accommodating to my schedule, helpful, and friendly. More

by sweavern
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Hayhurst
September 15, 2020

Kevin was very friendly and made the buying process easy and enjoyable. He was very knowledgeable about the vehicles that i was inquiring about. Everything went very smoothly More

by ucpitcher13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Campbell
September 14, 2020

Had a very pleasant experience. Gerry “Mate” Flynn was very honest and made us feel comfortable. We left with a new car and felt very good about the deal we made. Gerry treated us with respect and dignity More

by Dale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Astorg, Gerry Flynn
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