Mercedes-Benz of Chantilly

Pat Doyle was excellent. I arrived after a golf game, in a 1988 Volvo Station Wagon, not the best condition. He did not hesitate to introduce himself, I knew what I was looking for, he cut to the chase, no a 1988 Volvo Station Wagon, not the best condition. He did not hesitate to introduce himself, I knew what I was looking for, he cut to the chase, no pressure, presented the figures and we ordered a new MB E350 station wagon. The order was supposed to be a 2012 but we got caught up in the model production close out so it turned out to be a 2013. Pat led us through the transition from the pricing and delivery delay to a 2013, advised us on its progression and shipping to arrival at the port. He also advised us on purchasing the vehicle in July and delivery of the vehicle in August after we returned from personal travel. Pat Doyle is an outstanding representative of Mercedes Benz. He is one who I have not hesitated to recommend to my friends who are considering purchasing a vehicle in this class. More

This is the second Mercedes Benz our family has purchased from Pat and Mercedes Benz of Chantilly, we agree on the model and price over the phone when we arrive to pick up the car everything is exactly the from Pat and Mercedes Benz of Chantilly, we agree on the model and price over the phone when we arrive to pick up the car everything is exactly the way we agreed upon. This is a first class run business and facilty. More

My experience with Mercedes-Benz of Chantilly has been exceptional. I have purchased two new Mercedes and one use Mercedes from them in the past two years. My sales rep, Patrick Doyle, is unmatched for exceptional. I have purchased two new Mercedes and one use Mercedes from them in the past two years. My sales rep, Patrick Doyle, is unmatched for customer service as well as being the nicest guy around! The service department is competent, expedient and competitively priced. I highly recommend both pat Doyle and Mercedes-Benz of Chantilly. More

From the first time we set foot in the place, we felt comfortable and assured that we would receive the best customer service and prices possible. Our instincts proved correct, as we returned to buy ano comfortable and assured that we would receive the best customer service and prices possible. Our instincts proved correct, as we returned to buy another Mercedes from our salesman, Pat Doyle, a charming, knowledgeable professional. The facilities are clean and spacious, with views of trees and pleasant seating areas equipped with wi-fi and complimentary gourmet coffees and teas. The gift shop is nice, too. Over all, we have nothing but great things to say about Mercedes-Benz of Chantilly! More

I chose to buy a Mercedes based on my dealership experience as much as the car itself. Pat Doyle was pleasant, well-informed, responsive, and a real pleasure to work with while buying my 2013 GLK. experience as much as the car itself. Pat Doyle was pleasant, well-informed, responsive, and a real pleasure to work with while buying my 2013 GLK. Shane has been a superb service advisor during my last lease (2010 E550); he makes the service experience easy and unstressful. Greg, Steve, Kyle, Dave in parts are pleasant, efficient, and knowledgeable. They run a good department. Overall, the dealership is clean, smart in appearance, with friendly staff at all levels. It's a great place to shop. More

Pat Doyle was great to work with, he made our experience enjoyable and made sure all of our expectations were met, great follow up. The process of buying cars was enjoyable because it was free of the typica enjoyable and made sure all of our expectations were met, great follow up. The process of buying cars was enjoyable because it was free of the typical sales pressure experienced at other dealers. The service department is extremely helpful and accommodating - work was done to our satisfaction and at the originally quoted price. More

My husband and I have bought three vehicles from Mercedes Benz of Chantilly and we will NEVER go anywhere else!! The friendly customer service, experience, personality and business etiquette by Bob Slattery Benz of Chantilly and we will NEVER go anywhere else!! The friendly customer service, experience, personality and business etiquette by Bob Slattery and Prince Addy is EXCEPTIONAL!! Both are always so very knowledgeable, respectful and courteous and are always a privilege to work with. Car buying can be a little daunting…but our experience to date at Mercedes Benz of Chantilly has always been stress free and nothing short of amazing thanks to the excellent customer service which brings back memories of days gone by when customers were treated with respect for their loyalty and for that we are so very appreciative! We highly recommend this Mercedes dealership without hesitation and give our sincerest thanks to Bob Slattery, Sales Manager Prince Addy and Shane Comegys in Service for their help, patience and good customer service! -- Renaldo & Chanelle Williams More

Sodik and the management is helpful for us to get our car. They are really willing to work with us for the price and trade in. They are not pushy and transaction was smooth. car. They are really willing to work with us for the price and trade in. They are not pushy and transaction was smooth. More

Sam Mingle and the team at MB Chantilly are excellent. I went in looking at leasing a new SLK. I do not like high pressure sales people and have had bad experiences in the past with some sales people at oth went in looking at leasing a new SLK. I do not like high pressure sales people and have had bad experiences in the past with some sales people at other dealerships. I usually go in on the defensive prepared for high pressure tactics. However, that was not the case at MB Chantilly. Sam and everyone I encountered was friendly and not high pressure. He let me test drive, ask questions, etc and get to a decision on my own timeline. I did not make decision on the first visit or second visit. It was the third visit over several days when I started to work the specifics and close on my decision. I really appreciated not being rushed into it. Sam got me the car I wanted with the options I wanted and answered all my questions. I have had my SLK now for about 3 months and everything is fine. No issues. I would definitely recommend Sam and MB Chantilly to others and actually have mentioned them to some friends. More

We enjoyed with with Jennifer. She was friendly, prompt and attentive to all of our needs. Jennifer helped make the entire car buying experience as smooth as possible. I also appreciated the time she spent and attentive to all of our needs. Jennifer helped make the entire car buying experience as smooth as possible. I also appreciated the time she spent showing us all of the various options on the E 350. Thank you Jennifer! More