Mercedes-Benz of Chantilly
Chantilly, VA
Filter Reviews by Keyword
By Type
Showing 664 reviews
I would like to start by stating that I have never been treated as good as I have in my 20 years of car buying as I have been treated in Mercedes Chantilly. The level of service, patience and attention to treated as good as I have in my 20 years of car buying as I have been treated in Mercedes Chantilly. The level of service, patience and attention to detail can only be compared to fine dining. I felt empowered by the Mr Addy's ability to meet my every request and needs in the vehicle I was looking for. Despite a full showroom I was treated as though I was the only person shopping that day and I have nothing but rave reviews for this Mercedes of Chantilly. I will recommend anyone I know, or anyone I happen to over hear looking for a Mercedes and great service to the Chantilly location of Mercedes. Thank you so much and I will be back when my lease is up. Maria More
Ben was fair and upfront with me. No problem taking me on the back roads in my Cayman S. Pleasure to work with but the total time taken was a bit excessive. Recommend him for future new and used car sal on the back roads in my Cayman S. Pleasure to work with but the total time taken was a bit excessive. Recommend him for future new and used car sales. Mak Khan was great too working in finance. More
Excellent dealership to deal with.Made the car buying experience very easy.We arrived from out of state and was picked up at our hotel by jennifer who went above and beyond great customer service.Would h experience very easy.We arrived from out of state and was picked up at our hotel by jennifer who went above and beyond great customer service.Would highly recommend checking out Mercedes-Benz of Chantilly for your next new or used car.Thx again Jennifer chung,It was very nice getting to meet you and the staff.Go Duke!! More
Mr. Sam Mingle was outstanding in every way. He had the vehicle ready for us to look at when we arrived and took us for a test drive while answering all the questions that we had. In purchasing the vehicl vehicle ready for us to look at when we arrived and took us for a test drive while answering all the questions that we had. In purchasing the vehicle Sam ensured that everything that came with the Certified Purchase of the vehicle would be completed and included when we finalized the purchase. He also made sure that we were scheduled for the follow-up services that were included. I would highly recommend all of my friends and family to Sam for future purchases. The whole process was smooth and effortless. We are very happy with our purchased and the dealership!! More
My experience at Mercedes of Chantilly was excellent. I recently purchased a new ML350 from Sodik. I was involved in 2 prior purchases with family members who purchased from Sodik and I can say he is a ple recently purchased a new ML350 from Sodik. I was involved in 2 prior purchases with family members who purchased from Sodik and I can say he is a pleasure to work with. Sodik was very friendly, polite and patient. The sales team at this dealer really makes you feel like family, from the salesperson (Sodik), sales manager (Prince Addy) and at the end with the financing department with Carl. Overall this was an excellent car buying experience and I would recommend Sodik and Mercedes of Chantilly to anyone. More
This vehicle purchase experience was the best I've ever had. Bill & Carl were very understanding and worked very quickly to get me squared away. ever had. Bill & Carl were very understanding and worked very quickly to get me squared away. More
Bought a 2012 C-Class a year ago at this dealership through Pat Doyle. Strongly recommend both Pat and the dealership. They have an excellent inventory -- I was drooling all over the lot. The process through Pat Doyle. Strongly recommend both Pat and the dealership. They have an excellent inventory -- I was drooling all over the lot. The process was smooth and non-pushy (a very important issue for me). Competitive prices. So far I am thrilled with my car. Brought it in for scheduled maintenance once and for a tire replacement (damaged a tire on a piece of metal). Before calling the dealership, called three or four local tire shops for quotes. Was pleasantly surprized that the dealership's price was in line with local mechanics. Brought in the car by 8am -- was out by 9am. Lisa Butchko, the service advisor, was very nice and helpful. Never felt pressured to buy anything extra. I am definitely a future return customer. Give this dealership a try and ask for Pat Doyle -- a very nice and trustworthy man. My next car is coming from him. More
Sodik greeted me at the door and was extremely accommodating. He was eager to show me the inventory, allowed me to test drive a few models, was patient when I couldn't decide on a color, and ulti accommodating. He was eager to show me the inventory, allowed me to test drive a few models, was patient when I couldn't decide on a color, and ultimately made the negotiating process a dream. We went back and forth a few times, but the process was dignified and reminded me that car buying and driving can actually be fun. I got what I wanted...ML 350 at a great price, several thousand under sticker. Well done, Chantilly! More
Could not be happier. Pat was great to work with never any pressure, always calls to c how we r doing ,schedules our service.Great dealership from the General Manager Burt ,Sales Manager Steve to Pat an any pressure, always calls to c how we r doing ,schedules our service.Great dealership from the General Manager Burt ,Sales Manager Steve to Pat and the finance staff. Will continue to purchase our vehicles there. More
Bert O'Neal listened to and satisfied my new car request exactly as I asked. Pat Doyle facilitated the transaction with singular professionalism. From start to finish, buying my new car was a joy. request exactly as I asked. Pat Doyle facilitated the transaction with singular professionalism. From start to finish, buying my new car was a joy. It could have done better. More