Mercedes-Benz of Chantilly
Chantilly, VA
Filter Reviews by Keyword
By Type
Showing 664 reviews
Superb business I’ve purchased 5 MErcedes from MB Chantilly. I keep returning for the quality of the autos but also for the experience with their best-in-class person I’ve purchased 5 MErcedes from MB Chantilly. I keep returning for the quality of the autos but also for the experience with their best-in-class personnel such as Michael LaGuardia and Eric in sales, Aaron Parton in Service, Mak in finance, Bert as GM, and Delores at reception. The atmosphere and tone in the dealership are simply superb. More
We bought our car here Michael was very helpful in helping us make the right decision for our purchase. He is very good at what he does and patient with customers while they Michael was very helpful in helping us make the right decision for our purchase. He is very good at what he does and patient with customers while they make their choice. His knowledge of cars is excellent. More
Good customer service Michael LaGuardia was still very patient answering all my questions about my car months after I purchased my CLA 2015 and he was very helpful and kn Michael LaGuardia was still very patient answering all my questions about my car months after I purchased my CLA 2015 and he was very helpful and knowledgeable throughout the entire purchase process More
Purchased my 2nd AMG I went to Mercedes-Benz of Chantilly and as the title states I purchased my 2nd AMG from Mike Laguardia back in 2015. The experience was great, Mike w I went to Mercedes-Benz of Chantilly and as the title states I purchased my 2nd AMG from Mike Laguardia back in 2015. The experience was great, Mike was friendly and I never felt pressured or that he was attempting to be untruthful during the transaction. I would consider purchasing a vehicle from MB Chantilly again. Funny coincidence my father and I were shopping for him a C63 AMG a few weeks ago and wandered into MB Chantilly on a busy Saturday. When we were walking around the show room I saw Mike, we walked up to him. A bit shocked her remembered my name and even though my dad was just curious about a C63, we took it out for a test drive. Mike went out of his way not just for me when I was purchasing but even when my dad was just looking. To me that goes further than point of sale and for that, I'll definitely be working with Mike and Mercedes Benz Chantilly in the future. More
Outstanding customer service of sales agents I’m a repeat customer, I bought my 2014 GLK 350 with Michael LaGuardia and now 2018 GLC 300 with Norrice Tucker both professional and outstanding cust I’m a repeat customer, I bought my 2014 GLK 350 with Michael LaGuardia and now 2018 GLC 300 with Norrice Tucker both professional and outstanding customer service. Additionally I want to commend Aaron (Service Manager) and his staff for taking care of my vehicles whenever I take it in for maintenance. Overall Chantilly MBenz is number #1 overall!!! Thank you! Vr, Ernie Jopanda More
Michael LaGuardia and Eric Carlson I’ve purchased several vehicles here from both of these gentleman. SMEs on the product and both offer an absolute no pressure experience. It’s refre I’ve purchased several vehicles here from both of these gentleman. SMEs on the product and both offer an absolute no pressure experience. It’s refreshing to work with client advisors that are professional, courteous, and who are empathetic to your priority - getting a great price. Lastly the post sale experience they provide is excellent too. Will allocate whatever time you desire reviewing features and functionality of the seemingly endless list of knobs and electronics on these fine vehicles. More
Will treat you well Great service. Great sales staff. Michael was great. We have brought two cars from him till now and both times we were traded like family. Amazing gro Great service. Great sales staff. Michael was great. We have brought two cars from him till now and both times we were traded like family. Amazing group of people More
Buying Michael LaGuardia is great to work with. Great service and made buying easy. I have now bought two new Mercedes from Michael and would recommend him t Michael LaGuardia is great to work with. Great service and made buying easy. I have now bought two new Mercedes from Michael and would recommend him to anyone. More
Great experience without the pressure We came to this dealership a couple years ago when our lease was almost up from BMW. I was already annoyed because BMW began their tirade of emails an We came to this dealership a couple years ago when our lease was almost up from BMW. I was already annoyed because BMW began their tirade of emails and calls eight months before our lease was up, so I wasn't in any situation to deal with a pushy salesman. Michael LaGuardia was definitely not that person. He was smart, knowledgeable about the vehicles, and didn't pressure us at all. I told him about my experience with BMW, and he went out of his way to make the situation seamless. We left that day after getting the numbers run, and for the next couple of weeks, I kept in touch with him via text and email (we still had a few weeks left on our BMW and didn't want to be paying two leases at the same time). Michael held the vehicle for us, and when it came time for me to pick the car up, he made the process super fast (he knew that we had 2 small children at home). Needless to say, our lease is up in August and we will be coming back. More
A good sales’ man is the reason to buy a car! The reason why I decided to lease my second Mercedes Benz in Chantilly was because of Michael LaGuardia, who was a very understanding sales person a The reason why I decided to lease my second Mercedes Benz in Chantilly was because of Michael LaGuardia, who was a very understanding sales person and was not pushy at all. He worked with me to find the car I wanted with the specs I requested and had an abundant amount of patience while letting me and my family test out several cars to make the right decision. I would go back again and would recommend others to go work with him. More