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Mercedes-Benz of Chantilly

Chantilly, VA

4.7
664 Reviews

14841 Stonecroft Center Court

Chantilly, VA

20151

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Showing 664 reviews

July 18, 2018

Quick and painless with no surprises Freddie Hamad at Mercedes-Benz of Chantilly was able to pinpoint exactly what I wanted in a car. He was responsive and efficient. We were able to clos More

by Lary17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Freddie Hamad
July 18, 2018

The Best Freddie is the best. His knowledge of the vehicles is unsurpassed. He's always there to answer any questions that come up. He's terrific. More

by mercedes1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Freddie Rodriguez in service, Freddie Hamad, Jennifer Chung
July 18, 2018

Excellent customer service & professionalism! Impressive product knowledge, excellent customer service & an eagerness to help. Affable demeanor, willingness to listen to what I have to say, an More

by Fallowland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mariela Rodriguez , Mariela Rodriguez
July 18, 2018

Pleasant and lovely experience. It was pleasant experience working with Mariela Rodriguez. Professional, friendly, knowledgeable and easy to deal with. Didn't feel manipulated and un More

by Soofire
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mariela Rodriguez , Mariela Rodriguez
July 17, 2018

Like having a best friend Buying my Mercedes was the first time I bought a car on my own after my husband passed away. The guidance and help I received from Michael LaGuardia More

by GiniGLK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael LaGuardia, Michael LaGuardia
Jul 17, 2018 -

Mercedes-Benz of Chantilly responded

Hello, Thank you for sharing the kind review! We are very glad to learn that our team could take care of you and keep the experience professional and efficient. Michael will be thrilled to hear that he was such a wonderful asset for your purchase experience. We appreciate your business and invite you to return!

July 17, 2018

Fantastic experiences! Michael LaGuardia has sold us multiple vehicles-he is the best! Never felt pressured or “sold” he is a partner & I feel completely taken care of when More

by sammi123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael LaGuardia, Michael LaGuardia
Jul 17, 2018 -

Mercedes-Benz of Chantilly responded

Thank you for taking the time to share your review. We are so pleased to hear that Michael was able to take care of you and make sure that you had a wonderful experience with us. Our team genuinely cares about each and every customer and we understand that the car buying process can be stressful. We do what we can to make it a more pleasant experience. We appreciate your business with us and invite you to return!

July 17, 2018

Salesmanship I have worked with Mike laGuardia for several years- He answers all my questions and listiens to my needs- I trust Mike and feel that he is honest an More

by Larry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Carlson, also execllent and knowledgeable-, Michael LaGuardia
Jul 17, 2018 -

Mercedes-Benz of Chantilly responded

Hello Larry, Thank you for sharing your comments. We are so thrilled to hear that Michael was able to help you out and make sure you were well informed. Our team always want to make sure that our customers have a very enjoyable and hassle-free experience. We appreciate your business with us and invite you to come back!

July 17, 2018

Warm, Friendly, Inviting We have several car experiences over the years in several locations across the country. This dealership far exceeds the standard when it comes to sal More

by jjwalker22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Prince Addy. Michael LaGuardia, Michael LaGuardia
Jul 18, 2018 -

Mercedes-Benz of Chantilly responded

Thank you for the high praise! We truly care about our relationships with our customers, and it's great to know that we have exceeded your expectations. We appreciate your five-star review and recommendation. We look forward to serving you again in the future.

July 17, 2018

Excellent Service From the moment I walked into the dealership till I left, Freddie demonstrated a very calm demeanor, and acted in a professional manner in dealing wit More

by Kwasi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Prince Addy, Freddie Hamad
Jul 18, 2018 -

Mercedes-Benz of Chantilly responded

Thank you for taking the time to share your five-star experience with us! We're glad that you were impressed by the customer service that you received from Freddie and Prince. It's truly our pleasure to assist you. Please come back if we can help you with anything else.

July 17, 2018

Great personnel! Great personnel at this dealership. Freddie H. was very personable and gave me a great deal. He didn’t pressure me into making a decision but knew t More

by Licorice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Freddie Hamad
Jul 18, 2018 -

Mercedes-Benz of Chantilly responded

Thank you for the five-star review! It's great to know that you enjoyed working with Freddie during your experience with us. We appreciate your recommendation and feedback. We look forward to serving you again in the future.

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