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Mercedes-Benz of Chantilly

Chantilly, VA

4.7
664 Reviews

14841 Stonecroft Center Court

Chantilly, VA

20151

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Showing 664 reviews

January 30, 2024

I had a scheduled appointment and Yaroslav Shendryk was my Service Advisor. I appreciated his professionalism and attentiveness. He got me out of there in no time with a loaner. When service was completed More

by Josette.Sutherland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mariela Rodriguez, Prince Addy
Apr 13, 2024 -

Mercedes-Benz of Chantilly responded

We're glad to hear that our team, particularly your Service Advisor, upheld the Mercedes-Benz of Chantilly standard. It's good to know the loaner service was beneficial and arranging appointments online streamlines your process effectively. Your endorsement is definitely appreciated.

January 24, 2024

The process was not difficult, primnarily because Zabed was so good at his job. He went above and beyond expextations. More

by rhicksva
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Zabed Chowdhury, Mak Khan
Apr 13, 2024 -

Mercedes-Benz of Chantilly responded

It's encouraging to hear about your positive experience with Zabed. Our team at Mercedes-Benz of Chantilly prides itself on providing great service. We appreciate the kind words and 5-star rating!

January 13, 2024

Milton Johnson handled both my scheduled maintenance and replacement windshield work efficiently and by keeping me informed. Very professional and knowledgeable to keep me advised of the process followed t More

by droe111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnson, Milton
Apr 13, 2024 -

Mercedes-Benz of Chantilly responded

We appreciate your recognition of Milton Johnson's professionalism and communication during your scheduled maintenance and replacement windshield works at Mercedes-Benz of Chantilly. Your feedback validates the effort put to keep our clients' experience seamless. Thank you for sharing this with us.

January 06, 2024

Our experience was very satisfactory. Mr Eric Carlson is an exceptionally able professional who went beyond the call of duty to assist us. He is very knowledgeable, courteous, and patient More

by sthakur1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Carlson
Apr 13, 2024 -

Mercedes-Benz of Chantilly responded

Thank you for sharing your experience with Mr. Eric Carlson at Mercedes-Benz of Chantilly. We appreciate your complimentary remarks and recommendation. It pleases us to hear that he could assist you effectively in the purchasing process.

December 29, 2023

This was a great dealership to work with! I drove from out of state to purchase this car and wanted to know beforehand everything I needed to know before making the drive. The car was exactly More

by AlTuna
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Zabed Chowdhury
Jan 01, 2024 -

Mercedes-Benz of Chantilly responded

We appreciate your feedback and are pleased to hear that you had an excellent experience at Mercedes-Benz of Chantilly. Your patience during the paperwork process is important for us. We look forward to doing business with you in future, if needed.

December 13, 2023

No pressure Detailed explanation Answered all questions Buying process is easy No hassle and happy customer More

by Rag
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zabed Chowdhury
Dec 13, 2023 -

Mercedes-Benz of Chantilly responded

We appreciate your positive feedback about your experience with our knowledgeable staff at Mercedes-Benz of Chantilly. We strive to keep the buying process hassle-free for all of our valued customers.

December 07, 2023

Freddie was great in explaining the features of the car as well providing right advise. More

by Anil Sharma
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Freddie Hamad, Nick Spahic
Dec 07, 2023 -

Mercedes-Benz of Chantilly responded

We're glad to hear you found the car advice and explanations at Mercedes-Benz of Chantilly helpful. Your feedback is valued.

December 05, 2023

Excellent experience! Eric Carlson is a consummate professional, very knowledgeable and patient… Will highly recommend. More

by Corby
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Carlson
Dec 05, 2023 -

Mercedes-Benz of Chantilly responded

We appreciate your positive feedback about Eric Carlson and the excellent experience you had at Mercedes-Benz of Chantilly. Your recommendation is greatly valued by our team.

December 05, 2023

Ronnie really listened to what I was looking for and suggested the perfect vehicle for me. He was patient, pleasant, and took the time to explain how everything worked. He made my car shopping experienc More

by LMB
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ronnie Naman
Dec 06, 2023 -

Mercedes-Benz of Chantilly responded

It's great to hear that our team at Mercedes-Benz of Chantilly could assist in finding the ideal vehicle for you. We pride ourselves on offering personable, patient service. Thank you for sharing your positive car shopping experience with us.

November 25, 2023

Great service. Made car buying seamless. Answered all questions and went above and beyond answering questions and easing concerns. Gave me space to make my decision More

by Mona
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zabed Chowdhury
Nov 25, 2023 -

Mercedes-Benz of Chantilly responded

We're glad to know your car buying experience at Mercedes-Benz of Chantilly was smooth and stress-free. Should you have any additional inquiries, please don't hesitate to reach out. Thank you for choosing us.