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Mercedes-Benz of Chantilly

Chantilly, VA

4.7
664 Reviews

14841 Stonecroft Center Court

Chantilly, VA

20151

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Showing 664 reviews

April 08, 2021

So far, the dealership has met all of our needs. We are very happy with their service. We had a lot of questions about the history of the car, the performance of the car as well as the maintenance of the c More

by wlc81670
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronnie Naman
Apr 08, 2021 -

Mercedes-Benz of Chantilly responded

Hello, thank you for the great feedback for our team. We will be sure to share your comments with our Management Team. We appreciate your business and hope to work with you again.

April 07, 2021

Lauren Lois SA was great and easy to work with and took me in fairly quickly. Brought GL550 back again for second service due to engine Oil and coolant smell after driving.. But tech working on car, r More

by Novae500
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Prince Addy
Apr 08, 2021 -

Mercedes-Benz of Chantilly responded

Hi, thanks for the positive review and for letting people know about your recent visit with us! We can't tell you how nice it feels to hear that Prince Addy went above and beyond to make sure your experience was a memorable one. We look forward to hearing from you again, and please contact us if you ever need anything regarding your GL550!

April 03, 2021

Great service! Same day repair. Lauren was very professional. The appointment system is working great. Would highly recommend and will use again for all service needs. More

by AJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Louis
Apr 05, 2021 -

Mercedes-Benz of Chantilly responded

Thank you for sharing your great service experience at Mercedes-Benz of Chantilly. We will be sure to thank Lauren for ensuring you were well taken care of. See you again next time for any other service needs, AJ!

April 02, 2021

Lauren Louis was wonderful. She always so helpful. Lauren Louis excellent job. Keep up the great service All the employees are very professional. I love the service that I receive. I can ask for more. They a More

by boveal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Louis
Apr 03, 2021 -

Mercedes-Benz of Chantilly responded

Hi, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 30, 2021

MB of Chantilly was very responsive to my RV issue including a tow to the dealership, working with my insurance company, and quickly repairing my vehicle. It’s now running great! More

by carrollwade6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Freddy Diaz
Mar 31, 2021 -

Mercedes-Benz of Chantilly responded

Hi there, thank you for the great review! We're glad to hear your experience with our team was positive. We hope you consider us again.

March 27, 2021

Michael LaGuardia was excellent to work with during our visit at Mercedes Benz of Chantilly. He was very knowledgeable and did not pressure us. M my king More

by BradH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael LaGuardia
Mar 28, 2021 -

Mercedes-Benz of Chantilly responded

Thank you for the excellent review, Brad! We are so pleased to learn that Michael's outstanding service was knowledgeable and pressure-free. If Mercedes-Benz of Chantilly can do anything else for you, don't hesitate to let us know.

March 27, 2021

Service department did an amazing job. Freddie was helpful, knowledgeable, and prompt in his job. He kept me updated with the ongoing activities, and answered all the questions. More

by parth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Freddie
Mar 29, 2021 -

Mercedes-Benz of Chantilly responded

Thank you for that great review! Freddie was happy to take care of you and your vehicle. If there’s anything else that we can do for you, just let us know! We hope to work with you again in the future at Mercedes-Benz of Chantilly!

March 24, 2021

Christian was very helpful, polite, and knows what he is doing. I appreciate the way he handled my questions with knowledgeable courtesy. My car was ready when he said it would be. The Lyft rides to and fro More

by Litebird5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian
Mar 25, 2021 -

Mercedes-Benz of Chantilly responded

Hello, thank you for taking the time to write a positive review! We're glad to hear you're satisfied with the high level of customer service you received with Christian and with your repairs! Please do not hesitate to reach out to us when we can work with you down the road at Mercedes -Benz of Chantilly.

March 22, 2021

It was pleasant to deal with sung. We found the one we It was pleasant to deal with sung. We found the one we like. Very happy to have a new c300. I can recommend you to my friends and family More

by grace hong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sung Choe, Mak Khan
Mar 23, 2021 -

Mercedes-Benz of Chantilly responded

Thank you for the wonderful review, Grace! We are thrilled to learn that Sung helped you find the perfect new C300. Your recommendation is truly appreciated; Mercedes-Benz of Chantilly looks forward to your next visit.

March 11, 2021

I found the sales staff to be courteous, professional and accommodating. Sung Choe was knowledgeable and friendly. The sales manager was supportive and assisted in the sale in a professional manner. Good lo More

by Kelsey.storr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sung Choe
Mar 12, 2021 -

Mercedes-Benz of Chantilly responded

Hi there, thank you so much for the wonderful feedback for Sung! It's great to know you've received excellent service. We truly appreciate your business and welcome you back whenever you need help.

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