Mercedes-Benz of Chantilly
Chantilly, VA
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So far, the dealership has met all of our needs. We are very happy with their service. We had a lot of questions about the history of the car, the performance of the car as well as the maintenance of the c very happy with their service. We had a lot of questions about the history of the car, the performance of the car as well as the maintenance of the car. All questions have been answered to her satisfaction. We had also research the car and found out that it was used in Europe for decades..... More
Lauren Lois SA was great and easy to work with and took me in fairly quickly. Brought GL550 back again for second service due to engine Oil and coolant smell after driving.. But tech working on car, r me in fairly quickly. Brought GL550 back again for second service due to engine Oil and coolant smell after driving.. But tech working on car, reported seeing oil from around filter area and manifold. Must be the previous benz tech didn’t clean up his work??since that was last time vehicle was serviced. Coolant issue was never addressed or on service report. Drove home and still have engine oil and coolant smell after driving again!!!!!! More
Great service! Same day repair. Lauren was very professional. The appointment system is working great. Would highly recommend and will use again for all service needs. professional. The appointment system is working great. Would highly recommend and will use again for all service needs. More
Lauren Louis was wonderful. She always so helpful. Lauren Louis excellent job. Keep up the great service All the employees are very professional. I love the service that I receive. I can ask for more. They a Louis excellent job. Keep up the great service All the employees are very professional. I love the service that I receive. I can ask for more. They also keep you updated with what is going on with your vehicle. More
MB of Chantilly was very responsive to my RV issue including a tow to the dealership, working with my insurance company, and quickly repairing my vehicle. It’s now running great! including a tow to the dealership, working with my insurance company, and quickly repairing my vehicle. It’s now running great! More
Michael LaGuardia was excellent to work with during our visit at Mercedes Benz of Chantilly. He was very knowledgeable and did not pressure us. M my king visit at Mercedes Benz of Chantilly. He was very knowledgeable and did not pressure us. M my king More
Service department did an amazing job. Freddie was helpful, knowledgeable, and prompt in his job. He kept me updated with the ongoing activities, and answered all the questions. helpful, knowledgeable, and prompt in his job. He kept me updated with the ongoing activities, and answered all the questions. More
Christian was very helpful, polite, and knows what he is doing. I appreciate the way he handled my questions with knowledgeable courtesy. My car was ready when he said it would be. The Lyft rides to and fro doing. I appreciate the way he handled my questions with knowledgeable courtesy. My car was ready when he said it would be. The Lyft rides to and from the dealership were the icing on the cake. Thank you. More
It was pleasant to deal with sung. We found the one we It was pleasant to deal with sung. We found the one we like. Very happy to have a new c300. I can recommend you to my friends and family It was pleasant to deal with sung. We found the one we like. Very happy to have a new c300. I can recommend you to my friends and family More
I found the sales staff to be courteous, professional and accommodating. Sung Choe was knowledgeable and friendly. The sales manager was supportive and assisted in the sale in a professional manner. Good lo accommodating. Sung Choe was knowledgeable and friendly. The sales manager was supportive and assisted in the sale in a professional manner. Good low key approach to closing made what could have been an uncomfortable situation very pleasant. More