Mercedes-Benz of Chantilly

Had my annual B service done plus some additional items. Freddy is always great to work with and goes over everything to be done in great detail. I like the way I can approved recommended added work onli Freddy is always great to work with and goes over everything to be done in great detail. I like the way I can approved recommended added work online as well as pay online. Quality of service has always been great. More

Sung Choe was great, and I recommend him to anyone looking for a Mercedes in the DC area! Made an appointment to drive a C300. When we arrived, Sung had a folder of pertinent information about the ca looking for a Mercedes in the DC area! Made an appointment to drive a C300. When we arrived, Sung had a folder of pertinent information about the car we planned to drive, the car was ready, and we wasted no time getting into the car. It was obvious he had prepared for our visit. He answered all our questions and made us feel valued. In the end, we chose a different car, but that had nothing to do with Sung or the dealership. More

I have a 2013 Mercedes E-350 wagon with 140,000 miles. With this pandemic I have not put many miles on the car in the last 15 months. I took it in to do some routine maintenance and emissions and state With this pandemic I have not put many miles on the car in the last 15 months. I took it in to do some routine maintenance and emissions and state inspection. Freddy, my service advisor went through the list of what I thought it needed, he advised me on what was not needed and what was. MB of Chantilly has always be straight up with me, they have the customer first and when maintenance is needed their team is one of complete professionals. I have never had to return for an issue and their preventative maintenance has never left me stranded. They know their product and want to keep the car on the road, safe and reliable. They are a great team and because of their service our next vehicle will be another from MB of Chantilly. More

They dealer completed my 2 needed safety recalls. Scheduling was easy, a ride home was provided, and the care was cleaned and washed afterwards. The agent was nice and efficient. Scheduling was easy, a ride home was provided, and the care was cleaned and washed afterwards. The agent was nice and efficient. More

Excellent Customer service. Service experience is always good , I was informed well in advance. I would recommend family and friends. Freddy is very friendly and very informative. good , I was informed well in advance. I would recommend family and friends. Freddy is very friendly and very informative. More

Lauren and the rest of the staff were excellent. They were courteous and professional throughout the visit! I would recommend your service department to others were courteous and professional throughout the visit! I would recommend your service department to others More

My recommendation is for Mike LaGuardia. Your IT Support SUCKS. Your Systems impact your Teams ability to Sell. It is 2021 not the Dark Ages SUCKS. Your Systems impact your Teams ability to Sell. It is 2021 not the Dark Ages More

Everyone was very helpful.Excellent experience buying our new Mercedes.We were able to get all of our questions answered The sales manager and our sales representative were extremely helpful. new Mercedes.We were able to get all of our questions answered The sales manager and our sales representative were extremely helpful. More

Lauren, my customer Svc Rep, provided outstanding professional, courteous and timely service!! Milton also provided exceptional service in initiating my vehicle pick up! What a team. That says it professional, courteous and timely service!! Milton also provided exceptional service in initiating my vehicle pick up! What a team. That says it all. More

Excellent service. Wonderful dealership. I couldn’t have asked for a better experience buying a car! I would recommend them to all of my family and friends! asked for a better experience buying a car! I would recommend them to all of my family and friends! More