Mercedes-Benz of Chantilly

Easy to get appointments. Was able to get my car back within the day I brought it in. It came back clean and shiny in and out. within the day I brought it in. It came back clean and shiny in and out. More

Efficient and prompt service, as usual. Easily scheduled on-line, allowed me to drop off OEM tires & wheels a day ahead of service & retrieve snow tires & wheels a day after service. No delays, very accommo on-line, allowed me to drop off OEM tires & wheels a day ahead of service & retrieve snow tires & wheels a day after service. No delays, very accommodating! More

Professional and comprehensive service at a reasonable price, and delivered on time as scheduled. Check-in an check-out is fast and the loaner vehicles are new and spotless. price, and delivered on time as scheduled. Check-in an check-out is fast and the loaner vehicles are new and spotless. More

The staff is professional and courteous. They accept their responsibility with integrity and discharge it with a high degree of purpose. In short, an exemplary Mercedes Benz dealership. their responsibility with integrity and discharge it with a high degree of purpose. In short, an exemplary Mercedes Benz dealership. More

From receptionist to financing everyone was friendly and courteous. I did not feel like they were just trying to make a sale, I felt they reallly wanted to help me.q1 courteous. I did not feel like they were just trying to make a sale, I felt they reallly wanted to help me.q1 More

Mercedes of Chantilly went above and beyond every time I spoke to my service advisor Christian. I can’t remember the last time where a company truly exhibited the meaning of customer service. The utmost c spoke to my service advisor Christian. I can’t remember the last time where a company truly exhibited the meaning of customer service. The utmost care and concern was given in addressing every issue with my 2004 SLK32 AMG. I had a major hydraulic leak that significantly damaged the headliner beyond repair. Christian contacted their upholstery vendor and coordinated everything. Besides the other wear and tear items that had to be replaced and the amazing detailing that was completed, my car looks and drives like a brand new car!! Thank you so much Mercedes of Chantilly. As long as I have my roadster, I won’t be taking her anywhere else!!! More

Prompt, professional & courteous service staff. Focused on delivering your vehicle in a better condition than when you dropped it off for service. During the AM rush (when I arrived) the Team sprang into on delivering your vehicle in a better condition than when you dropped it off for service. During the AM rush (when I arrived) the Team sprang into action to address the needs of all the customers - quickly and calmly. Taking the time to answer questions and concerns - yet I never felt rushed. If your Mercedes ever needs service - I urge you to consider Chantilly Mercedes Benz More

The sales agent was excellent. The individual who did the paperwork was pushy. I have lots to learn like why ECO is a hard transition & how to get the climate control menu to work. paperwork was pushy. I have lots to learn like why ECO is a hard transition & how to get the climate control menu to work. More

They ALWAYS do at Mercedes Benz, Chantilly. They keep you updated constantly! I have the best service advisor, LaurenL. She’s amazing! Would only buy there! you updated constantly! I have the best service advisor, LaurenL. She’s amazing! Would only buy there! More

Good, smooth and quick process. Online tool they offer to complete most of financial process is great. Sales team rock! Keep up the good work complete most of financial process is great. Sales team rock! Keep up the good work More