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Mercedes-Benz of Chantilly

Chantilly, VA

4.7
664 Reviews

14841 Stonecroft Center Court

Chantilly, VA

20151

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Showing 664 reviews

August 17, 2021

Always exceptional service! Friendly, knowledgeable, and informative staff. I have been going there for numerous years and never once experienced an issue. More

by Sassyfrass
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren
Aug 18, 2021 -

Mercedes-Benz of Chantilly responded

Hi there, This is great to hear that you have always encountered exceptional service from our team. It makes us happy to know that our team are friendly, knowledgeable and informative. At Mercedes-Benz of Chantilly we appreciate your return business and we hope you know that you are always welcome here.

August 14, 2021

Customer service is terrible. Called and called. No one could help me. My car was there for 24 hours before I could get a person to talk to. More

by Gavin
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Parts department Could get a hold of anyone
Aug 14, 2021 -

Mercedes-Benz of Chantilly responded

Gavin, I appreciate you taking the time to leave your review and would like the opportunity to discuss your service experience here at Mercedes-Benz of Chantilly. Can you please send your contact information to me at BONeal@penskeautomotive.com? Thank you, Bert O'Neal General Manager Mercedes-Benz Chantilly

August 11, 2021

Great service. Very easy loaner. Christian (the service rep) was very honest and helpful. Definitely will go back More

by Sbwash
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian
Aug 11, 2021 -

Mercedes-Benz of Chantilly responded

Thank you for taking the time to share your easy and great experience with Christian in our Service Department! We appreciate your positive feedback, and we are looking forward to working with you for years to come at Mercedes-Benz of Chantilly.

August 07, 2021

Great service, I met Blanca for a safety inspection on my C300, it was serviced within an hour as she said. Very responsive and amazing service More

by Kevin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blanca
Aug 09, 2021 -

Mercedes-Benz of Chantilly responded

Hi Kevin, Thank you for your positive review. We are thrilled you had a great service for your Mercedes C300. We are pleased we provided you a professional and responsive experience. We are looking forward to your next visit with us here at Mercedes-Benz of Chantilly.

August 05, 2021

Sales person was great! Finance was super fast had a great experience!! More

by akloo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zabed Chowdhury
Aug 06, 2021 -

Mercedes-Benz of Chantilly responded

Thank you for the positive feedback! We are happy to know that you had a good experience with our Sales and Finance Teams, and if there is anything else we can do for you at Mercedes-Benz of Chantilly please let us know!

August 04, 2021

My first purchase from this MB dealership and had an excellent experience. When I entered the receptionist was courteous and attentive. I asked for a new car sales person and was introduced to Michael More

by njosten
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael LaGuardia
Aug 05, 2021 -

Mercedes-Benz of Chantilly responded

Hi there, Thank you for sharing the details of your excellent experience. We strive to create a customer driven environment, therefore it is great to know that our team were professional, knowledgeable and provided you exceptional assistance. Enjoy your purchase and we appreciate your recommendation. Thank you for choosing Mercedes-Benz of Chantilly and we look forward to working with you in the future.

August 01, 2021

Great customer service - very professional and friendly.. Much better than the dealership we purchased from. Looking forward to our next sales transaction at Mercedes Benz of Chantilly More

by Dawn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bianca and Lauren
Aug 02, 2021 -

Mercedes-Benz of Chantilly responded

Thank you for the wonderful review, Dawn! It's great to know that you were pleased with your experience. Thank you for choosing Mercedes-Benz of Chantilly.

July 27, 2021

Easy to deal with and upfront and fair. Milton Johnson is the best out there. He was a guide throughout the entire process and did it with a smile. More

by Satisfied Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Milton Johnson
Jul 28, 2021 -

Mercedes-Benz of Chantilly responded

Mercedes-Benz of Chantilly thanks you for the 5-stars and feedback! We are glad your visit was great.

July 25, 2021

Christian was very courteous, polite and professional during the whole process. He kept me informed of the car’s status and was honest and up front about the costs. There were no hidden fees. More

by Shepherdr75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian G.
Jul 26, 2021 -

Mercedes-Benz of Chantilly responded

Hi there, Thank you for your positive review. We are thrilled we could provide you a professional, informative and helpful experience. We are looking forward to your next visit with us here at Mercedes-Benz of Chantilly.

July 24, 2021

The best experience I’ve ever had purchasing a car. Mercedes of Chantilly is a first class dealership in every aspect. I highly recommend to anyone looking for a Mercedes Benz. Thanks to Norrice and More

by LindaK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Carlson, Norrice Tucker
Jul 25, 2021 -

Mercedes-Benz of Chantilly responded

Thank you for choosing Mercedes-Benz of Chantilly. We are happy to know that our Sales Team provided you with the best car-buying experience. We look forward to working with you again.

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