Mercedes-Benz of Chantilly

The car was not washed properly there was dirt on hood and door the engine start knob was off sitting on the seat. I had to ask the tech to put it on when he tried to explain to me how to do it myself. He and door the engine start knob was off sitting on the seat. I had to ask the tech to put it on when he tried to explain to me how to do it myself. He should have just but it on. I should have just put it back on not expect me to do it. More

Worked with Blanca at Mercedes of Chantilly and she was super professional and very helpful. Highly recommend. Came in for a B service on my GLE and the work was done on time. super professional and very helpful. Highly recommend. Came in for a B service on my GLE and the work was done on time. More

I have repeatedly received outstanding service from my service advisor, Lauren Louis, including my visit on August 20th, 2021. She always provides constant communication and ensures that everything I nee service advisor, Lauren Louis, including my visit on August 20th, 2021. She always provides constant communication and ensures that everything I need is resolved as quickly as possible. I continue returning to Mercedes Benz of Chantilly because of the excellent service that the dealership provides, but especially because of the care I receive from Ms. Louis. More

I had an excellent experience with Milton! He was super helpful, understanding, and the service was very quick! I was given a brand new loaner while my vehicle was being serviced. Highly recommend! helpful, understanding, and the service was very quick! I was given a brand new loaner while my vehicle was being serviced. Highly recommend! More

I purchased 2 vehicles from Freddie in Chantilly, with a promise that the prepaid maintenance on the first purchase would be refunded shortly, since never used and cant be transferred…The first purchase was promise that the prepaid maintenance on the first purchase would be refunded shortly, since never used and cant be transferred…The first purchase was on Aug 31, 2020. I upgraded to another vehicle on March 2021, with of course another $1920 prepaid maintenance. Six months later I am still waiting for my Prepaid Maintenance check of $1920. Follow through seems to be a problem with this dealership. More

Bert O'Neil, Very professional. Best Gm I ever Meet. Understanding our needs and putting us with the best Service guy I have ever worked with. Freddy Diaz, fantastic really knows his stuff knows how Understanding our needs and putting us with the best Service guy I have ever worked with. Freddy Diaz, fantastic really knows his stuff knows how to treat a customer 5 stars for both. More

I highly recommend Mercedes-Benz of Chantilly. The sales and financing personnel are experienced, efficient, and friendly. The process to find and purchase our vehicle was quick and painless. and financing personnel are experienced, efficient, and friendly. The process to find and purchase our vehicle was quick and painless. More

To begin, this is a beautiful facility and showroom. In addition, service, both in the showroom and service are to be commended and the waiting room is excellent. That said, my sincere compliments to both addition, service, both in the showroom and service are to be commended and the waiting room is excellent. That said, my sincere compliments to both service and sales personnel. More

Why did they need to remove my push button start cover off . I had to replace it back into position? off . I had to replace it back into position? More

Mercedes-Benz of Chantilly has a great service department… advisors are friendly and helpful and keep you posted via text or email…. Manager is great… department… advisors are friendly and helpful and keep you posted via text or email…. Manager is great… More