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Mercedes-Benz of Chantilly

Chantilly, VA

4.7
664 Reviews

14841 Stonecroft Center Court

Chantilly, VA

20151

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Showing 664 reviews

November 03, 2021

Service was great. Freddy was super at keeping me informed. However, they kept the car too long to complete the job bc they had to order and install tires before they would do the detailing. As soon More

by Sabine
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Freddy Diaz in Service
Nov 04, 2021 -

Mercedes-Benz of Chantilly responded

Thanks so much for your feedback! Reviews like yours help us to improve. Please let us know if there is anything else we can do for you!

October 30, 2021

Excellent service. I brought my vehicle in for emission and safety inspection. The safety inspection was complimentary and they provided a detailed report of their findings . More

by Bradleyg2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blanca Alvarado
Oct 31, 2021 -

Mercedes-Benz of Chantilly responded

Hi Bradley, Thank you for your positive review. We are thrilled you had a helpful and accommodating service experience with us here at Mercedes-Benz of Chantilly. We are looking forward to your next visit for any of your automotive needs.

October 27, 2021

The sales person was very confident and tell you the two sides of the coin More

by Rubiosdel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wesley Chen
Oct 28, 2021 -

Mercedes-Benz of Chantilly responded

Thanks for this excellent review! Congratulations on your new ride!

October 21, 2021

Freddie was great to work with. He found us a great 7 seat option that was delivered days later. More

by Kroed4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Freddie Hamad
Oct 22, 2021 -

Mercedes-Benz of Chantilly responded

Mercedes-Benz of Chantilly appreciates the 5-stars and feedback. We look forward to future visits.

October 19, 2021

Professionalism is top notch. Staff is good and courteous. Treated with great care. Good treatment. More

by Jimmyatta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hopkins
Oct 19, 2021 -

Mercedes-Benz of Chantilly responded

Hi Jimmy, Thank you for your positive review. We are thrilled you had a professional, courteous and helpful experience. Thank you for your trust in us here at Mercedes-Benz of Chantilly and we look forward to welcoming you again.

October 17, 2021

Employees are very professional and they did a great job. Thank you very much for everything. More

by Cristian Eni
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael LaGuardia
Oct 17, 2021 -

Mercedes-Benz of Chantilly responded

Thanks for sharing what a great job our team did at Mercedes-Benz of Chantilly! We're happy to see your satisfaction, and we welcome you again if there is anything else we can help with. Have an amazing day, Cristian!

October 13, 2021

The worst ever, been buying cars all my life, nothing like this, I dealt with a salesman Zabed that he lied to me about everything regarding the car, I thought I was dealing with a reputable company like More

by ahhijazi
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Zabed Chowdhury
Oct 15, 2021 -

Mercedes-Benz of Chantilly responded

Hello, I appreciate you taking the time to share your feedback regarding your recent visit here at Mercedes-Benz of Chantilly, and would like the opportunity to discuss your concerns further regarding your recent service experience. Can you please send your contact information to me at BONeal@penskeautomotive.com? I look forward to hearing from you. Bert O'Neal General Manager Mercedes-Benz Chantilly BONeal@penskeautomotive.com

October 12, 2021

Fit us in when we showed up on the wrong date. Very helpful in doing that! More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian G.
Oct 13, 2021 -

Mercedes-Benz of Chantilly responded

John, thank you for the positive rating and review! We are delighted to know that our team was able to help, and if you need anything else please let us know.

October 01, 2021

Every single interaction I've had with them post-purchase has been just as good as the wonderful experience I had when I purchased my car. I really appreciate the honesty of their service professionals. I More

by Donna D.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Milton, Freddie Hamad
Oct 02, 2021 -

Mercedes-Benz of Chantilly responded

Thank you for choosing Mercedes-Benz of Chantilly for all of your servicing needs, Donna. We are happy to know that you are more than satisfied with the services you received. We look forward to your next visit.

September 29, 2021

Professional ServIce and Parts Departments. Alway provided professional solutions in a timely manner. Also the Coffee in the Waiting Room is greatly appreciated. More

by alex.menchion
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
Sep 29, 2021 -

Mercedes-Benz of Chantilly responded

Hi Alex, Thank you for your positive review. We are thrilled you continually experience professional, welcoming and timely visits with our Service Department. We are looking forward to your next visit with us for any of your future automotive needs. Thank you for choosing Mercedes-Benz of Chantilly.

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