Mercedes-Benz of Chantilly

Fast, easy, and was convinant for service, right diagnostic for probelem and turn in on time for pick up, thanks diagnostic for probelem and turn in on time for pick up, thanks More

Friendship, competitive, handling and best care and professional technical and my car it is happening. professional technical and my car it is happening. More

I had lovely experience for my A service and state inspection —my service manager was excellent inspection —my service manager was excellent More

Great service and team work. Rudy was very detailed and attentive. I felt confident leaving my vehicle in their hands. attentive. I felt confident leaving my vehicle in their hands. More

They are rude and don’t care about clients after they sell a car. The worst customer service. I am waiting for my Tesla in order for me to don’t go there anymore. sell a car. The worst customer service. I am waiting for my Tesla in order for me to don’t go there anymore. More

The advisor kept me informed daily by text and phone. Easy check in and out by text Easy check in and out by text More

Sodik Lawal was great! Professional, honest and timely with information. I will recommend him to my friends. with information. I will recommend him to my friends. More

Very friendly service!Complete within timeframe Waiting Very friendly service! Complete within timeframe Waiting room was cleaned Steffens was very nice and good Very friendly service! Complete within timeframe Waiting room was cleaned Steffens was very nice and good More

An absolute wonderful experience all around! Milton my service advisor is a true professional and made my first time experience with this service department seamless. This experience along with an amazing service advisor is a true professional and made my first time experience with this service department seamless. This experience along with an amazing vehicle has put me on the road to being a Mercedes-Benz customer for life. More

I’ve purchased several cars over the last 25 years and I’ve never been more disappointed in a car buying experience in all my life than I am with Mercedes Benz of Chantilly. I worked with Zabed in Sales o I’ve never been more disappointed in a car buying experience in all my life than I am with Mercedes Benz of Chantilly. I worked with Zabed in Sales on a used Jeep Wrangler for my daughter. $28,000 is not much for a car- but - FOUR HOURS -after I drove the car off the lot, the right front brake caliper locked up. Fortunately I was able to get to a Firestone repair shop. The manager at Firestone SHOWED me where the caliper was missing a bolt and the other bolt was loose. The loose caliper caused damage to the rotor and the wheel. After flying from Nashville to Chantilly for the Jeep, then being stranded at a Firestone with no other choice than to have the rotors, brakes, caliper replaced was not the experience that I anticipate from any car dealer, but particularly a Mercedes Benz dealer. I would not trust this dealership on a used car. On a new car a buyer may have some recourse to Mercedes Benz, but on a used car- well good luck. More