Mercedes-Benz of Chantilly

Zabed was friendly and helpful, he was able to help me with my custom Gla and treated me fairly. As for the rest of the sales team, I was pretty much invisible. Multiple times I came in, ready to purcha with my custom Gla and treated me fairly. As for the rest of the sales team, I was pretty much invisible. Multiple times I came in, ready to purchase and I was ignored. The first sales lady ignored my requests for a custom vehicle, she stated "it would take too long to arrive", and that she "couldn't give me an idea on how much it would cost" . Multiple times she rushed me and tried to force me in a used vehicle, even though I stated I wanted a new, customized Gla 250. Finally, I met Zabed. He treated me the way every customer should be treated. When I came back to pick up my Gla, I met the sales lady from before, I told her I was here to pick up my new car that I ordered. At the front desk she said, "YOU, ordered a car ???". How embarrassing. YES, I ordered a car from Zabed. Exactly how I wanted it. Would I recommend this dealership? Only if Zabed is working. Also, the man in financing (forgot his name) was amazing, very personable and easy to talk to. More

APR too much I don’t like and car is good but rate apr too much too much More

Prompt and professional. Don’t try to nickel and dime you. Each visit only serves to reinforce my positive opinion. you. Each visit only serves to reinforce my positive opinion. More

It was nice clean. Showed me around free water a lot of help in making my car. help in making my car. More

Always a great experience. Very attentive staff.. kept me updated on the progress of the car service. updated on the progress of the car service. More

Mr Sodik Lawal is most efficient sales consultant I met in the Chantilly dealership. He had great customer hospitality and was very helpful throughout the purchase of my Mercedes gle 350 4matic. in the Chantilly dealership. He had great customer hospitality and was very helpful throughout the purchase of my Mercedes gle 350 4matic. More

Outstanding experience with the Service Associates. Extremely efficient, knowledgeable and professional. Repairs completed on time. Highly recommend this dealership- 5 stars!! Extremely efficient, knowledgeable and professional. Repairs completed on time. Highly recommend this dealership- 5 stars!! More

I responded to my brake pad warning light. My hope was that I would only need to replace the brake pads. As it occurred, the service writer recommended changing the rotors as well to avoid possible steeri that I would only need to replace the brake pads. As it occurred, the service writer recommended changing the rotors as well to avoid possible steering vibrations. At my request and as the tire tread meter showed, my front two tires were over warn and needed replacement. Of course a wheel alignment was recommended. These significant S560 repairs/upkeep at 25k mileage totaled just at $3K including some applied maintenance discount coupons secured by my service writer. Like most I prefer to keep all maintenance and upkeep cost to a minimum. I do not shop after market repair options because I have come to trust Chantilly MB staff for purchasing and maintaining my vehicles. More

They provided Lyft ride to home and later picked me to pick up the car. Very helpful. pick up the car. Very helpful. More

It was very easy to work with the entire team and my sales person was really great. He kept me informed about my car and when it would be in. sales person was really great. He kept me informed about my car and when it would be in. More