Back

Mercedes-Benz of Chantilly

Chantilly, VA

4.7
664 Reviews

14841 Stonecroft Center Court

Chantilly, VA

20151

Directions

By Type

Showing 664 reviews

February 10, 2022

My new sprinter have had noises when I drive it, so I brought it to the Chintaly Mercedes-Benz to check it out. Christine is very helpful and professional to work with. I highly recommend this dealers More

by xjli35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christine
Feb 11, 2022 -

Mercedes-Benz of Chantilly responded

We are happy to learn that our Service Team took great care of you here at Mercedes-Benz of Chantilly. We strive to provide our customers with the best service possible. We appreciate your business.

February 09, 2022

They did do very good service.I will recommend this They did do very good service. I will recommend this dealer if my friend will buy the car. More

by YOONSIKLEE76
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sung Choe
Feb 09, 2022 -

Mercedes-Benz of Chantilly responded

Mercedes-Benz of Chantilly wants to thank you for the five star rating.

February 06, 2022

Mr. Milton Johnson always helps me. I bring the car in. He knows what my car needs ahead of time. He services it with recommendations and I’m done. Always polite and professional. More

by Sas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Milton Johnson
Feb 06, 2022 -

Mercedes-Benz of Chantilly responded

Hi, Thank you for taking the time to share your positive feedback for our Service Team! It is great to know our team of professionals at Mercedes-Benz of Chantilly always makes your visits easy and polite. We hope you will continue to choose Mercedes-Benz of Chantilly for any future service needs.

February 04, 2022

From the first time arriving to my last time leaving, it has always been a great experience. You are acknowledged and welcomed with a friendly professional. Service is timely and management carries themselv More

by SETTHEPREP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zabed Chowdhury, Prince Addy
Feb 05, 2022 -

Mercedes-Benz of Chantilly responded

Seth, thank you for that great review! Our team was happy to take care of you and your vehicle. If there’s anything else that we can do for you, just let us know! We hope to work with you again in the future at Mercedes-Benz of Chantilly!

February 03, 2022

Great service, Sung Choe our sales person was very professional and thorough. No dealer pressure was the best part. We’ll recommend to everyone we know! More

by John.gouldin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sung Choe, Mak Khan, Jae Lee
Feb 03, 2022 -

Mercedes-Benz of Chantilly responded

John, thank you for sharing your great review for our Sales Team here at Mercedes-Benz of Chantilly. We value your business.

January 31, 2022

I am extremely happy with the services provided. The service manager Chris addressed all my questions. More

by umesh1_1999
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Dept - Cristian Grijalva
Jan 31, 2022 -

umesh1_1999 responded

Thank you so much for excellent service

Jan 31, 2022 -

umesh1_1999 responded

hank you so much for excellent service

Feb 02, 2022 -

Mercedes-Benz of Chantilly responded

Thank you for your positive feedback! Our Service Department at Mercedes-Benz of Chantilly always strives to provide knowledgeable and professional service to assist with any of your Mercedes-Benz needs.

January 29, 2022

Dishonest dealer. I sold back my GLE450 Coupe. They did not pay me for the car immediately, claiming that they did not have an accounting office on site. They offered to send a check in 1-2 days with ove More

by jc
Recommend Dealer
No
Employees Worked With
Matt Decampo
Feb 01, 2022 -

Mercedes-Benz of Chantilly responded

Jan, Please know that I take your feedback seriously, and I would like to speak with you regarding any updates on your payment. If you would like, you can send me an email with your preferred contact information to discuss this further. Thank you. Bert O'Neal General Manager Mercedes-Benz Chantilly BONeal@penskeautomotive.com

January 25, 2022

Mercedes Benz Chantilly customer service model should be the gold standard for all customer service companies. The virtual updates on the progress of your car’s service, real-time communication, electronic More

by Bryan C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
BLANCA ALVARADO
Jan 26, 2022 -

Mercedes-Benz of Chantilly responded

Bryan, we are so pleased to learn that you had a great experience here at Mercedes-Benz of Chantilly. We strive to be the best for our customers.

January 22, 2022

Great service, informative, fast response to your questions. Car wash, Uber ride, every thing I was great. More

by hannguyen1361
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Milton
Jan 22, 2022 -

Mercedes-Benz of Chantilly responded

Thank you for your positive feedback! Our Service Department at Mercedes-Benz of Chantilly always aims to provide professional and efficient service to assist with your Mercedes-Benz maintenance needs.

January 15, 2022

When I need service on my GLE 350 they alway made it easy and more personal touch and care More

by Chansay009
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/A
Jan 16, 2022 -

Mercedes-Benz of Chantilly responded

Your positive feedback is greatly appreciated! At Mercedes-Benz of Chantilly, our Service Department always strives to provide quality and professional service and support to assist with your Mercedes-Benz GLE 350 needs.

...
18
...