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Mercedes-Benz of Chantilly

Chantilly, VA

4.7
664 Reviews

14841 Stonecroft Center Court

Chantilly, VA

20151

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Showing 664 reviews

March 24, 2022

Professional, efficient and helpful Service Department. Blanca A. was friendly and did a great job coordinating my service. I highly recommend them. More

by kim.tilton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blanca Alvarado
Mar 25, 2022 -

Mercedes-Benz of Chantilly responded

Kim, Thank you for the recommendation and review of our Service Team here at Mercedes-Benz of Chantilly. We are here for you when you need us.

March 21, 2022

Great customer experience , friendly and hopefully , was very knowledgeable about my car Thank you so much More

by Adolf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Milton
Mar 21, 2022 -

Mercedes-Benz of Chantilly responded

Thank you for taking the time to leave us a great review! It was a pleasure to work with you, and we look forward to working with you again at Mercedes-Benz of Chantilly.

March 13, 2022

Not sure about the whole dealership but until today I’m very happy with two people,one in sales and the other in service. Who knows what tomorrow will bring,hope stay the same. More

by Yousaf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sodik Lawal
Mar 14, 2022 -

Mercedes-Benz of Chantilly responded

Thank you for taking the time to leave us a great review! It was a pleasure to work with you, and we look forward to working with you again at Mercedes-Benz of Chantilly.

March 12, 2022

Friendly workers and good service ! We waited less than two hours for two and half hours working schedule! More

by Vincent
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Johnson
Mar 13, 2022 -

Mercedes-Benz of Chantilly responded

Vincent, we thank you for sharing your great review for our services here at Mercedes-Benz of Chantilly. We strive to provide our customers with the best service possible. We appreciate your business.

March 11, 2022

Laura and Milton were fantastic in handling my emergency repair on short notice! I sat at an open sales desk with fresh bottled water working as repair was made. Very clean write-up area, waiting area and More

by billiericb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Advisors Laura & Milton
Mar 11, 2022 -

Mercedes-Benz of Chantilly responded

Hello! Your kind feedback is appreciated. We are pleased to know our Service Team was able to take care of your repairs quickly and provide you with great accommodations while you waited. We value your business with us at Mercedes-Benz of Chantilly.

February 26, 2022

Good customer service . convenient location on time and a great service. Very good price compare to other places. More

by Zarmina mohammadi
Recommend Dealer
Yes
Employees Worked With
Cristian Grijalva
Feb 27, 2022 -

Mercedes-Benz of Chantilly responded

Hi Zarmina, We are pleased to hear that you encountered great service from our team. Thank you for choosing Mercedes-Benz of Chantilly and we look forward to working together in the future.

February 22, 2022

It’s not to often I have to take my 2020 GLE350 In for service. I can say they have the best service department kept me informed on what was going on. This past visit was a lengthy one due to an electrica More

by Mwkarlson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Freddy Diaz, Eric Carlson, Wesley Chen
Feb 23, 2022 -

Mercedes-Benz of Chantilly responded

We are so pleased to learn that our Service Team took great care of you here at Mercedes-Benz of Chantilly. We strive to provide our customers with the best service possible. We value your business and appreciate your kind words.

February 16, 2022

Great service, gets the job done in a timely manner. Efficient and very nice staff. More

by MSB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blanca in the service bay *****
Feb 16, 2022 -

Mercedes-Benz of Chantilly responded

Mercedes-Benz of Chantilly wants to thank you for the five stars, we appreciate the comments regarding the visit!

February 14, 2022

Superb service from start to finish! The service advisor was courteous and promptly understood my service needs. She kept me apprised of work being done on my car. When the service was complete she explaine More

by phiann62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Louis
Feb 14, 2022 -

Mercedes-Benz of Chantilly responded

Hello! Thank you for the positive feedback. We are happy to know our Service Team provided you with superb service, taking care of your service needs. We appreciate you and thank you for doing business with Mercedes-Benz of Chantilly.

February 13, 2022

Excellent service. I was able to secure credit in less than 15 mins.through Sunbit that actually helped paid for the service. Customer service was really outstanding. More

by idrissakamara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Freddi in service
Feb 14, 2022 -

Mercedes-Benz of Chantilly responded

We really appreciate your great feedback here at Mercedes-Benz of Chantilly! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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