Mercedes-Benz of Chantilly

Respectful interaction with sales team member. Upon arrival, kindly greeted and given immediate attention as to cause of visit and shown several vehicles and colors to make informed selection foll Upon arrival, kindly greeted and given immediate attention as to cause of visit and shown several vehicles and colors to make informed selection following own online research. More

Friendly and kept us updated on status of the vehicle and assisted with any issues assisted with any issues More

Mariel is an excellent sale rep. I would recommend her to anyone in my family I would recommend her to anyone in my family More

They did 2 hard pulls on my credit, said they would hold the vehicle for me and I put a $2000 deposit on the vehicle. After doing this they then call me and say the vehicle has been sold and they only have the vehicle for me and I put a $2000 deposit on the vehicle. After doing this they then call me and say the vehicle has been sold and they only have the 2019 available but can not give me any deals on the 2019 even though they messed up this transaction and hurt my credit for nothing. More

Ronnie was very committed to look for the car that accommodated our needs. He followed up with us several times when he saw a car that we may like. And he found it. Very happy with the service also accommodated our needs. He followed up with us several times when he saw a car that we may like. And he found it. Very happy with the service also from the financial department! We have been working with Mercedes for the past 6 years and I do not see a reason to change for the years to come. More

Straight and to the point, they did not waste my time which was much appreciated. which was much appreciated. More

Very good experience as usual. Eric Carlson is a straightforward partner in handling smooth transactions. We have enjoyed our relationship and will be back. Eric Carlson is a straightforward partner in handling smooth transactions. We have enjoyed our relationship and will be back. More

I had a fantastic experience with Mercedes Benz of Chantilly. I have been searching for a GLB 250, ideally a 2022 pre-owned, but soon realized many of the pre-opened that were dealer cars either came Chantilly. I have been searching for a GLB 250, ideally a 2022 pre-owned, but soon realized many of the pre-opened that were dealer cars either came with no power seats or no power sunroof. I was disappointed until Zabed (the very friendly dealer) showed me a 2023 that had mostly everything I wanted and not too far out of my budget. What I also appreciated was that the vehicle‘s price was not marked up higher than the MSRP. I saw the same car at another dealership for $5K more than the MSRP. I also received the highest offer for my trade-in. The financing process was incredibly smooth, honest, and transparent. The only wish I had was to experience the navigation system in the car, but that’s a small thing in comparison to the overall car. I would certainly return for future purchases. More

A good experience for information and showing the model that appeals to us. Freddie is a great salesman and responsive to our questions. Dave Han made the additional process simple while working with us to that appeals to us. Freddie is a great salesman and responsive to our questions. Dave Han made the additional process simple while working with us to complete thesale. More

It was clean and well maintained and the staff were all friendly. It took a while to get the job done. friendly. It took a while to get the job done. More