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Mercedes-Benz of Chandler

Chandler, AZ

4.9
589 Reviews

7450 W Orchid Ln

Chandler, AZ

85226

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Showing 589 reviews

September 18, 2022

Great customer service! ! Very honest and helpful! My car came in a little dusty and they made sure my car left looking brand new!! More

by vashawnhicks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Prem Lawrence
Sep 19, 2022 -

Mercedes-Benz of Chandler responded

Hello, thank you for taking the time to write about your five-star experience with our Service Department. It's rewarding to learn that our team took care of your vehicle included with a complimentary wash while delivering honest and attentive care during your visit. We look forward to assisting you in the future here at Mercedes-Benz of Chandler.

September 18, 2022

Kyle my service representative is very friendly, informative, timely and honest. The use of videos to show and describe the problems. A stoke of genius. More

by Greg
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kyle Wickwire
Sep 19, 2022 -

Mercedes-Benz of Chandler responded

Hello, Greg, thanks for the compliments to our Service Team. Mercedes-Benz of Chandler is pleased to know that you enjoyed the video updates and that our team delivered straightforward, timely, and attentive care during your visit. We are always here for any of your automotive needs.

September 15, 2022

They’re great, on time and Nate from service is easy to work with..highly recommended! More

by Radak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Rodgers , Sean Weaver, Prem Lawrence
Sep 15, 2022 -

Mercedes-Benz of Chandler responded

Thank you for leaving us this great review and for your recommendation. We are happy to learn that our team made your experience here at Mercedes-Benz of Chandler so wonderful. If you ever need further assistance, feel free to contact us anytime. Have a lovely day.

September 13, 2022

I love coming to MB Chandler, they are top notch on customer service. Ohhh and they got an award for Best Dealership in 2021! Awesome 👏. Thank you always for treating your customer extra special. More

by MBfanofAZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda, Joey, Bill from Service Dept and Sales Thomas Dennis, you guys are amazing!, Sean Weaver, Prem Lawrence
Sep 13, 2022 -

Mercedes-Benz of Chandler responded

We strive to be excellent here at Mercedes-Benz of Chandler. Ratings like yours are always the goal, although awards are also nice! Thank you for taking time out of your busy day to recognize us.

September 12, 2022

Thomas, my sales rep, was excellent. He was very helpful in getting the car and deal I wanted. He was courteous, accommodating and kind too. I would highly recommend Mercedes-Benz of Cha More

by Mariejohndor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Dennis
Sep 13, 2022 -

Mercedes-Benz of Chandler responded

Thank you for leaving us this great review and for your recommendation. We are happy to learn that our Sales Team made your experience here at Mercedes-Benz of Chandler so memorable. If you ever need further assistance, feel free to contact us anytime. Have a wonderful day.

September 10, 2022

Nate, my service advisor, always provides me outstanding service. He knows this brand better (in the valley) than any other service advisor that I have encountered at any of the Mercedes dealers More

by stanhillhouse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Prem Lawrence
Sep 11, 2022 -

Mercedes-Benz of Chandler responded

Hello, sounds like you have continued to have a very efficient five-star experience with our Service Team over the years. That's exactly what we like to learn. Thank you for bringing your vehicle to us at Mercedes-Benz of Chandler and we look forward to servicing your vehicle again when needed.

September 09, 2022

The service manager was ok. I never got a call from him to tell me the progress on the car repair during the 6 days that it was there over the memorial weekend, but he did call More

by j0409t
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve, Sean Weaver, Prem Lawrence
Sep 10, 2022 -

Mercedes-Benz of Chandler responded

Hello, Your feedback is important to us here at Mercedes-Benz of Chandler and I would appreciate the opportunity to speak with you to address your feedback. Please email me with your preferred contact information. Thank you, James Kelly General Manager Mercedes-Benz of Chandler jkelly@penskeautomotive.com

Sep 11, 2022 -

j0409t responded

Hello James, My preffered method of contact is email. You should have that in your system.

September 07, 2022

I always got great service and working relationship with service manager and complete staff great service department More

by Ernie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Sep 07, 2022 -

Mercedes-Benz of Chandler responded

Thank you, Ernie. We are thankful for your business, and glad that our Service Team has built a great relationship with you. Mercedes-Benz of Chandler welcomes you back!

September 07, 2022

The service technician and service representatives were very nice and knowledgeable and they kept us informed the entire time our vehicle was being serviced. More

by Pattie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Rogers
Sep 08, 2022 -

Mercedes-Benz of Chandler responded

Hello Pattie, we strive to be friendly and knowledgeable and keep you informed on your vehicle while maintenance work is being done. Let us know if we can further assist you again at Mercedes-Benz of Chandler.

September 03, 2022

Very helpful, and went above and beyond for me to get what I needed resolved More

by Jessicaharveybaker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica
Sep 03, 2022 -

Mercedes-Benz of Chandler responded

We are glad to read our team went above and beyond to get what you needed to be done. We strive to provide helpful service to our customers here at Mercedes-Benz of Chandler.

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