Mercedes-Benz of Chandler
Chandler, AZ
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Everything as far as customer service was great, not to happy with the down pay and monthly rate, just leasing the car and that is just like renting the car for 42 months. So, I could not understand why a happy with the down pay and monthly rate, just leasing the car and that is just like renting the car for 42 months. So, I could not understand why a down payment is required when a person is only renting a car/leasing and especially a repeat customer. More
Jeff gave me a good deal on a good car, with no hassle. Everone we dealt with was helpful and efficient. They even put a plastic cover over the paper temporary license. It's details like this that made t Everone we dealt with was helpful and efficient. They even put a plastic cover over the paper temporary license. It's details like this that made the experience painless and quick. I'm loving my new car already. More
I liked the no hassle sales pitch. Most of the encounter was completed over the phone. The dealer had the car I was looking for, the price was the price I was expecting and I got the price I expected for my was completed over the phone. The dealer had the car I was looking for, the price was the price I was expecting and I got the price I expected for my trade-in. Consequently, the transaction was stressless as expected. Will highly recommend this dealer. More
I dread shopping for cars, but working with Jeff changed my view today. I wish all car dealerships and personnel could be like this, then I will shop cars all day long. I will recommend this dealership to a my view today. I wish all car dealerships and personnel could be like this, then I will shop cars all day long. I will recommend this dealership to anyone. All the supporting staff was just as pleasant to deal with, at no time did I feel pressured. Thank you again. More
Jeff was very friendly, and straightforward about the pricing, fees, and probable financing interest rates. He even let us see how the variables changed the final price and monthly payment. He was intere pricing, fees, and probable financing interest rates. He even let us see how the variables changed the final price and monthly payment. He was interested in helping us find a car at an affordable price, not just getting us to buy a car. He made extra effort to provide extras for us, even floor mats, even though this was a used car and wasn't even a Mercedes. Vicki was very friendly in helping us understand the final financing and warranty options, and made the paperwork process very enjoyable. More
We researched through the internet and decided on the car type as well as the price. It was the best car salesroom experience for us since we found a professional salesman. Chris showed us the cars availab type as well as the price. It was the best car salesroom experience for us since we found a professional salesman. Chris showed us the cars available, answered all our questions, and our price was approved. Customer service was excellent and with a smile from everybody in the showroom. More
This was the best experience I ever had at a dealership. I have owned 3 Mercedes over my life and the service Chris rendered was superb. We were in and out in a few minutes shy of 1 hour. The price and i I have owned 3 Mercedes over my life and the service Chris rendered was superb. We were in and out in a few minutes shy of 1 hour. The price and interest rate was shopped in advance and we were happy with the no hassle service. Chandlier has lived up to what customers would expect from a Mercedes Benz dealership! Thanks guys! Teresia & Sedric Cade Flagstaff AZ More
My experience at Mercedes-Benz of Chandler with Peter was effortless! No hassle, no gimmicks... Peter was very patient and understanding about me wanting to see various options before making my final decisio effortless! No hassle, no gimmicks... Peter was very patient and understanding about me wanting to see various options before making my final decision. Excellent customer service! I would definitely recommend this dealer and salesperson to someone else looking for a Mercedes... More
This was the most pleasant auto buying experience I have ever had. Price negotiations were quick and to the point, without any games or B.S.. Jeff followed up with me at avery point in the process and made ever had. Price negotiations were quick and to the point, without any games or B.S.. Jeff followed up with me at avery point in the process and made sure the car was delivered to me on time and that I was completely satisfied. I'm going to very likely buy my next car from this dealer. I highly recommend them. More
Never thought I could "enjoy" a car buying experience. Jeff is nothing short of fantastic. He actually listened to me to best meet my needs. Not to meet his quota! Vicky in finance is remarkable. No pres Jeff is nothing short of fantastic. He actually listened to me to best meet my needs. Not to meet his quota! Vicky in finance is remarkable. No pressure, low key and again, listened to my personal needs. She didn't try to push me into buying things I wasn't interested in, which, after a few days decided I was so called and asked to have them added in. Great dealership, great experience. I will absolutely refer everyone to this group of people, and be back to purchase my wife's car. Thank You! More