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Mercedes-Benz of Chandler

Chandler, AZ

4.9
589 Reviews

7450 W Orchid Ln

Chandler, AZ

85226

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Showing 589 reviews

February 01, 2011

Mercedes Benz of Chandler is the best Benz dealership I have visited. The main reason is because of the saleslady that helped me. I had planned on purchasing a new car from a competitor and just stopped i More

by SLKMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terres Martori
January 29, 2011

Pleasure doing business with this dealership and especially with Jeff Holder. Took the time to answer all my questions. Even ones I didn't know I had. Nice facility. All the employees made me fe More

by dstates
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Holder
January 26, 2011

I was afraid to go into a beautiful facility like Mercedes Benz of Chandler. My credit had been challenged. Until I met Terres. Everything went smoothly and I now have an older Benz. Next came se More

by loriandjoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terres Martori/Nate
January 26, 2011

After waiting for 2 weeks for my window part to "come in" Nate says its here, so I made an appointment to get the repair. When I went in, waited for 2 hours and Nate comes and tells me the part did More

by benzAZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nate
Feb 02, 2011 -

Mercedes-Benz of Chandler responded

Thank you for taking the time to give us your feedback on our performance. Our most enduring commitment at Mercedes-Benz of Chandler is to become the customer’s car company for life. These are not just words but the way we do business every day. Any feedback that we get from our clients is used to improve our day to day operations and to maintain our position as one of the top dealers in the country in regards to client satisfaction. As you know, no one is without flaw. For this reason we wanted to show how truly apologetic we are by having your vehicle completely detailed and repairing, at no charge to you, the mirrors that had impact damage and would not have been covered under warranty. We truly appreciate your business and as always will utilize your constructive input to become better tomorrow than we are today. Please accept our deepest apologies and thank you for being our valued client. Kevin Naylor Fixed Operations Director Mercedes-Benz of Chandler

January 24, 2011

Very satisfied. The whole purchase experience was well designed, friendly and reasonably quick. We have used the dealership for service on our Mercedes, previous to this purchase and have been kept well i More

by MarkPCS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terres M.
January 23, 2011

Jeff Holder is a great salesperson. He goes above and beyond. We previously bought a car from him, and was hoping to have him help us again. When we arrived on Wednesday, Jeff happened to be there and More

by amarasigan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Holder
January 20, 2011

My salesperson was the best. She was patient and professional. She was sincere and very knowledgeable. She made the entire experience pleasant and in the future I will mbuy my next car again from th More

by mejordan101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terres Martori
January 18, 2011

I have purchased MANY cars and many different brands, been to numerous dealerships and sales people, and I can honestly say that not one has gone to so much effort to help. Jeff Holder was fantastic, and More

by steveandmary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Holder
January 06, 2011

Jeff Holder is AWESOME!!!!!! This overall buying Jeff Holder is AWESOME!!!!!! This overall buying experience was A++. All small issues and concerns were addressed !!! The sales agent did not hold More

by jjyancey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Holder
December 20, 2010

Without a doubt, Mercedes Benz of Chandler is by far the best dealership I have ever dealt with. I would recommend this dealership to anyone looking to purchase a new Mercedes or needing it serviced/repair More

by Coty
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeff Holder and Bill Stamper
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