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Mercedes-Benz of Chandler

Chandler, AZ

4.9
584 Reviews

7450 W Orchid Ln

Chandler, AZ

85226

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Showing 584 reviews

February 04, 2011

Taylor & Chris made the Chandler buying experience the best in my 25 years of purchasing cars. I bought this car over the phone based on Taylor's word - and it was exactly as advertised. When it came More

by damiller009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor & Chris
February 01, 2011

Excellent Dealership service. Purchased First Benz after several decades of Japanese products, i.e. Acura, Infiniti, Toyota, Honda. Salesperson Terres Martori was an excellent front sales representative for More

by serack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terres Martori
February 01, 2011

I don't remember the managers name but everyone was very friendly, professional, and it was the first time I've been in a dealership where I didn't feel that I was being taken advantage of. People were very More

by Shantall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tessa
February 01, 2011

Easy , No xx approach to selling cars. Made the call, Got the deal, Signed the next day. I wish all car buying was this easy. The car is awesome . They exceeded my expectations . Thank you to Vicki as well f More

by 1PATRIOTGUARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Holder
February 01, 2011

This was a first class experience from the very This was a first class experience from the very beginning. Our saleslady, Terres Martori, was outstanding, and made everything seem easy throughout More

by larry marmie
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Terres Martori
February 01, 2011

Mercedes Benz of Chandler is the best Benz dealership I have visited. The main reason is because of the saleslady that helped me. I had planned on purchasing a new car from a competitor and just stopped i More

by SLKMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terres Martori
January 29, 2011

Pleasure doing business with this dealership and especially with Jeff Holder. Took the time to answer all my questions. Even ones I didn't know I had. Nice facility. All the employees made me fe More

by dstates
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Holder
January 26, 2011

After waiting for 2 weeks for my window part to "come in" Nate says its here, so I made an appointment to get the repair. When I went in, waited for 2 hours and Nate comes and tells me the part did More

by benzAZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nate
Feb 02, 2011 -

Mercedes-Benz of Chandler responded

Thank you for taking the time to give us your feedback on our performance. Our most enduring commitment at Mercedes-Benz of Chandler is to become the customer’s car company for life. These are not just words but the way we do business every day. Any feedback that we get from our clients is used to improve our day to day operations and to maintain our position as one of the top dealers in the country in regards to client satisfaction. As you know, no one is without flaw. For this reason we wanted to show how truly apologetic we are by having your vehicle completely detailed and repairing, at no charge to you, the mirrors that had impact damage and would not have been covered under warranty. We truly appreciate your business and as always will utilize your constructive input to become better tomorrow than we are today. Please accept our deepest apologies and thank you for being our valued client. Kevin Naylor Fixed Operations Director Mercedes-Benz of Chandler

January 26, 2011

I was afraid to go into a beautiful facility like Mercedes Benz of Chandler. My credit had been challenged. Until I met Terres. Everything went smoothly and I now have an older Benz. Next came se More

by loriandjoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terres Martori/Nate
January 24, 2011

Very satisfied. The whole purchase experience was well designed, friendly and reasonably quick. We have used the dealership for service on our Mercedes, previous to this purchase and have been kept well i More

by MarkPCS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terres M.
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