Mercedes-Benz of Chandler

This was by far the BEST experience I have ever had purchasing a vehicle!! The staff was friendly, courteous, and very helpful! Terres greeted us as soon as we approached the car I was interested i purchasing a vehicle!! The staff was friendly, courteous, and very helpful! Terres greeted us as soon as we approached the car I was interested in, she answered all of our questions and was very knowledgeable about all features and functions of the car. When it was time to negotiate a price, Terres & Chris offered us a fair price and there was no haggling!! While we were waiting for paperwork, I was approached by the General Manager, Mike Druken who introduced himself and was also very friendly! Terres made sure my vehicle was programmed and ready for me the minute my paperwork was signed as I had a meeting to get to across town. The process was quick and simple. I left Mercedes-Benz of Chandler with a smile.... I highly recommend this dealership to anyone looking to purchase a new or used car!! Sincerely, Carrie More

February of 2010, I purchased a smart car fortwo at February of 2010, I purchased a smart car fortwo at Mercedes-Benz of Chandler, Chandler Arizona. I have purchased many cars in my life, but have n February of 2010, I purchased a smart car fortwo at Mercedes-Benz of Chandler, Chandler Arizona. I have purchased many cars in my life, but have never been treated like I have by Mercedes of Chandler. The day I purchased the car, it was evident that I was not in just another dealership. Each and every time I have called the dealership, I have been treated as though I was the only person that mattered. Not only have I purchased what I believe is the best motor vehicle on the planet, but I have the best team on the planet. When I had questions, they were answered by the most friendly and professional team of staff I have ever had the privlege to have come to know. Today ,Saturday, my car tire struck a large rock in the road and flattened the tire. Not only did they set up the towing with percision, they met me at the door, set my vehicle up for immediate tire repair, arrange for my Lowjack to be installed, my yearly maintainence arranged, and gave me a fantansic car to drive so I did not need to worry about missing a day of work. I am amazed. Had I known that there were such a caring, professional, and friendly car dealership in existence, I would have been driving a Mercedes since I began to drive. This has been the best experience I have ever had. Jeff and Roxanne have always there for me when I had questions or, in this case, a difficult situation (in the rain none the less). They have always been there for me to find a solution to anything, regardless of their busy day. I can for sure say that Mercedes-Benz of Chandler will from now on be the ONLY dealership I will ever deal with. I am already looking for my next Smart Car to purchase, only from this fantanstic team of experts in quality and professionalism. Thank you, Chandler, for placing trust back into my purchasing vehicles, as I am sure I am not your only completely satisfied customer. Thank you for all your hard work...your part of my family. Sincerely and with much thanks, Linda Nelson More

Whenever I have had to have service on my vehicle, the service staff and in particular Bill Stamper has provided me with exceptional service, extremely professional, courteous and knowledgeable about all service staff and in particular Bill Stamper has provided me with exceptional service, extremely professional, courteous and knowledgeable about all repairs performed, even pricing for service is very competitive and in some cases less than other service dealers that I have had to deal with in the past. So if your Mercedes ever needs service, you can feel confident that the service advisors will provide the best possible pricing and exceptional service when leaving your vehicle. More

I want everyone to know how great William Stamper has been to work with. He is very knowledgeable about what needs to be done with my Mercedes. During service he keeps me informed and advises my on exact been to work with. He is very knowledgeable about what needs to be done with my Mercedes. During service he keeps me informed and advises my on exactly what he think needs to be worked on. I would like to recommend William Stamper for any special recognition he might be eligible for. Thank you Mercedes Benz of Chandler. Germain More

Our service rep, Bill, has been great to work with; he's friendly, professional, and knowledgeable. He's sincere about helping and making our service experience a positive one...and that part of an auto de friendly, professional, and knowledgeable. He's sincere about helping and making our service experience a positive one...and that part of an auto dealership is often an expensive and less than enjoyable. The employees (all the ladies) at the service counter have been pleasant to work with during check out. And, the location is conveniently located between our home and my office. More

Terres was great to work with; Very friendly and helpful, Knowledgeable about the cars and when she didn't know an answer she knew exactly who to ask. We went in just wanting to check out a couple cars. No p Knowledgeable about the cars and when she didn't know an answer she knew exactly who to ask. We went in just wanting to check out a couple cars. No pressure, Terres just talked to us about what we were interested in talked to us about what was available.Terres got us a great deal on a car we really like. More

I want the world to know that Nate Rogers at Mercedes Benz of Chandler is the man! I have had many experiences with many different dealer service departments over the last decade and Nate Rogers far surp Benz of Chandler is the man! I have had many experiences with many different dealer service departments over the last decade and Nate Rogers far surpass every one of them. Nate went out on a limb for me when I needed it most, no questions asked, which is rare this day and age. I will gladly recommend Nate Rogers to anyone who needs service on their Mercedes! More

I have bought Mercedes all over the valley over the last 15 years. We take our car to be serviced at the Chandler Mercedes because of the outstanding service we get from Nate Rogers. My ML500 went out of wa 15 years. We take our car to be serviced at the Chandler Mercedes because of the outstanding service we get from Nate Rogers. My ML500 went out of warrenty over a year ago. It has a 120000 miles on the car. The real test of a dealership is how you get serviced. Since I now pay for the work myself, I want to make sure I am handled fairly. Nate more than meets that need. He also makes sure the experience is top notch from the time we drop off the car, the loaner, and the quality of work that is done. Because of his great service and attention to detail, I plan to buy our next car at this dealership this fall. Nate has more than earned our loyality. More

In January of this year my fiance and I visited Mercedes Benze of Chandler and purchased a preowned Cadillac XLR. We were very pleased with Terres's help and knowledge from start to finish. She was very fri Benze of Chandler and purchased a preowned Cadillac XLR. We were very pleased with Terres's help and knowledge from start to finish. She was very friendly and helpful on every level, and since we are from Toronto Canada this was much appreciated. The whole experience from the purchase to having the car shipped went smoothly. We would recommend Terese and the dealership to anyone. More

Jeff Holder was an amazing sales man at the Mercedes-Benz dealership in Chandler Arizona. He helped me to find the right and perfect car I wanted. Also, he will always give you the best price on anything you dealership in Chandler Arizona. He helped me to find the right and perfect car I wanted. Also, he will always give you the best price on anything you ask for. Last, he is VERY honest and I always want him as a sales man when I buy a car! More