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Mercedes-Benz of Chandler

Chandler, AZ

4.9
589 Reviews

7450 W Orchid Ln

Chandler, AZ

85226

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Showing 589 reviews

June 04, 2020

I am very happy with the salesperson and the finance lady who took care of us. I would give them a raise. Thanks for everything More

by Joemfs933
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Prem Lawrence
Jun 05, 2020 -

Mercedes-Benz of Chandler responded

Thank you for the great review. We are happy to know that you enjoyed our services. We look forward to working with you again.

May 31, 2020

I purchased a CPO GLE350 from Isaac over the internet. He responded immediately to my questions and they arranged shipping to my home in Florida. Vehicle arrived just as described by Isaac and I'm super happ More

by Bob
Recommend Dealer
Yes
Employees Worked With
Isaac
Jun 01, 2020 -

Mercedes-Benz of Chandler responded

Congratulations on your vehicle, Bob! We're thrilled to know of your happiness. Thank you so much for your feedback for Isaac. If there is anything else we can assist with, please let us know. Our team is happy to help!

May 29, 2020

Great Service Our Service Tech, Nate, is the best. He is very considerate, explains everything to our satisfaction and is pleasant to deal with. Our vehicle service More

by jessecass
Customer Service
Recommend Dealer
Yes
Employees Worked With
Nate
May 30, 2020 -

Mercedes-Benz of Chandler responded

Thank you so much for taking the time to share your thoughts about working with Nate. We appreciate your recommendation for us! If there is anything else we can do to help, let us know. We are here to assist with any other services.

May 28, 2020

Chandler Mercedes is absolute best in service and customer support. Kyle Wickwire is the best! They also take great care during COVID19, super clean and effective process. More

by thdh50
Recommend Dealer
Yes
Employees Worked With
Kyle Wickwire, Sean Weaver, Prem Lawrence
May 29, 2020 -

Mercedes-Benz of Chandler responded

Thank you for the great review. We will be sure to thank Kyle for providing you with excellent service. We look forward to working with you again.

May 23, 2020

Best car buying experience in my life! Paul was such a great salesman. Finance was awesome. Such a great experience. I love my car. So hapot! More

by Trace
Recommend Dealer
Yes
Employees Worked With
Paul , Sean Weaver, Prem Lawrence
May 24, 2020 -

Mercedes-Benz of Chandler responded

We are so glad that you had a great car-buying experience with us! Paul was happy to help you find your dream ride. Congrats!

May 22, 2020

Nice place outstanding staff, but you guys had no specials for service of customers vehicles, especially during this crisis, knowing people has been laid off. More

by twotwobad
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Prem Lawrence
May 23, 2020 -

Mercedes-Benz of Chandler responded

Hello, I am concerned to learn about your dissatisfaction regarding our accommodations. Given the opportunity, I would like to speak with you about your experience. Please email me at jkelly@penskeautomotive.com. Thank you, James Kelly General Manager Mercedes-Benz of Chandler jkelly@penskeautomotive.com

May 16, 2020

Nate the service manager is very efficient & friendly and Al & the mechanical staff are very knowledgeable! Greeters & customer reps are super friendly and take care of your needs. More

by Sylvia
Recommend Dealer
Yes
Employees Worked With
Nate, Al, Prem Lawrence
May 16, 2020 -

Mercedes-Benz of Chandler responded

Nate and Al are outstanding team members. Thank you so much for your feedback and please have a wonderful day, Sylvia!

May 15, 2020

I want to personally thank Jessica Pereira for taking care of me and helping me with the amount of work that needed to be done on my Mercedes E350 she was courteous polite and direct to what I needed and More

by Leon Redbone
Recommend Dealer
Yes
Employees Worked With
Jessica Pereira, Sean Weaver, Prem Lawrence
May 16, 2020 -

Mercedes-Benz of Chandler responded

It is a joy to know of Jessica's great care. Thank you so much for taking the time to share your thoughts about your experience with services for your Mercedes E350! Please feel free to reach out if we can be of assistance with anything else, Leon! We are here to help.

May 15, 2020

I will drive to Mercedes Benz of Chandler every time. Their service department is the very best. We worked with a gentlemen named Nate and had the best experience ever. Nate was awesome, professional More

by Couserortho
Recommend Dealer
Yes
Employees Worked With
Nate
May 16, 2020 -

Mercedes-Benz of Chandler responded

Hi Dr. Blaine, Thanks for taking am moment of your day to share feedback for Nate and the services provided. Please feel free to reach out if we can help with anything else. Our team is always happy to help.

May 10, 2020

Hands down the best in customer service experience! They treated me with upmost professional and courteous manner, during a tough time they helped me get through the stress of my unforeseen car challenges! More

by Nicholeroderick123
Recommend Dealer
Yes
Employees Worked With
Kyle Wickwire
May 10, 2020 -

Mercedes-Benz of Chandler responded

Thank you for the great review. We are happy to know that you enjoyed our services and accommodations. We look forward to working with you again.

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