Mercedes-Benz of Cary
Cary, NC
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Great experience I had a great experience with Mr. Alex to purchasing my AMG gt. He was so good at communicating and had a great knowledge about the car. He will be I had a great experience with Mr. Alex to purchasing my AMG gt. He was so good at communicating and had a great knowledge about the car. He will be the one for my next vehicle. More
Alex Ward Found a one in a million salesman. Alex Ward was up front with me from start to finish. I appreciate the honesty , and effort Alex put in to make the Found a one in a million salesman. Alex Ward was up front with me from start to finish. I appreciate the honesty , and effort Alex put in to make the deal. More
Service above and beyond Can't say enough about the great experience I had with your service dept. Lots of dealerships get blasted by their customers. Too bad they can't exp Can't say enough about the great experience I had with your service dept. Lots of dealerships get blasted by their customers. Too bad they can't experience what Mercedes of Cary can do for them. Sabrina was my service advisor and she was excellent. She went above and beyond what she had to do and honored every request I made. She had the service tech talk with me to answer some of my questions. She also made arrangements for me to be driven to pick up a rental car and had me just leave the rental upon my return and she had her staff call the rental company to come and pick it up. I am really happy to see that you have no plans at this time to stop servicing the Smart cars. I also had a nice experience with Donald in parts and Becky as cashier. I wish I lived closer. More
Excellent customer service Rajesh Patel was excellent to work with. He listened to our needs and found the perfect fit. He made sure that we were well taken care of. I would Rajesh Patel was excellent to work with. He listened to our needs and found the perfect fit. He made sure that we were well taken care of. I would highly recommend his services to everyone. He made car shopping a joy! More
Service and repair The service is always excellent at MB of Cary, even though I live 1 mile away from Leigh Mercedes in Capital Blv, I feel more confident having my car The service is always excellent at MB of Cary, even though I live 1 mile away from Leigh Mercedes in Capital Blv, I feel more confident having my car serviced at MB in Cary. Sabrina and Heidi are patient, courteous, and very professional. More
Great experience Rakesh made this one of the best car buying experiences I have ever had.....thank you!!! Might be back at end of year to look at a car for my wife... Rakesh made this one of the best car buying experiences I have ever had.....thank you!!! Might be back at end of year to look at a car for my wife... More
Amazing got exactly what i wanted and the staff was friendly I would def recommend this store to family and friends very thorough and helpful. Gave me a good deal and i left with exactly what i wanted I would def recommend this store to family and friends very thorough and helpful. Gave me a good deal and i left with exactly what i wanted More
True Customer Service I always receive exceptional service whenever I get to work with Sabrina as my service advisor in Cary. She consistently provides sincere service for I always receive exceptional service whenever I get to work with Sabrina as my service advisor in Cary. She consistently provides sincere service for ensuring all my needs are taken care of, time and time again. In my most recent service visit, Sabrina demonstrated true customer service at it's finest. She identified an oversight from one of my past (>1 year ago) service visits, and upon her own volition, she took the time to thoroughly research the potential oversight matter, and then to immediately correct it that same day. I have significant appreciation for Sabrina. She saved me money on my service and as always, she's a delight! More
CLS 450 Great service and help in getting the car brought from Florida to Cary in a timely fashion. I was kept informed of each step in the process and got t Great service and help in getting the car brought from Florida to Cary in a timely fashion. I was kept informed of each step in the process and got the car we wanted delivered. More
Awesome service Customer service experienced is phenomenal and spectacular. Best price, quality and friendly environment. Clean cars, both interior and exterior looks Customer service experienced is phenomenal and spectacular. Best price, quality and friendly environment. Clean cars, both interior and exterior looks great. Need a car go to Mercedes-Benz of Cary! More