Mercedes-Benz of Cary

Donna Scott is an example of excellence! Donna Scott is extremely knowledgeable, patient, and courteous. She was careful to answer all of our questions. From the time that she greeted us at t Donna Scott is extremely knowledgeable, patient, and courteous. She was careful to answer all of our questions. From the time that she greeted us at the door, until the time that she put the red bow on our new Mercedes, she provided extraordinary customer care and service. If you are looking for a new Mercedes, you should ask for Donna Scott! Kevin and Tracy Bell More

SL 550 Purchase I was looking for a Porsche 911 (2013-2015) to purchase and wanted to contrast that to a new car that I might purchase. I went to the Cary MB dealersh I was looking for a Porsche 911 (2013-2015) to purchase and wanted to contrast that to a new car that I might purchase. I went to the Cary MB dealership to look at a specific 2019 E-class that might work. He showed me an upgraded car with a lower price that I should consider. Drove the car and it was good. Two days later I brought my wife in to look at the car. We were talking and I asked Harry to give us a moment and he immediately did. We then left the dealership to go look at the 911. The 911 didn't resonate but we found out a 2016 SL-550 with 4,100 miles was at the Cary location in our price range. We went back to the Cary MB dealership and Harry presented the car to us. We didn't purchase that day but did come back on Monday to buy the car. I applaud Harry's patience and understanding that I was after the driving experience rather that bells and whistles. In the end, I couldn't be happier with Cary MB, the GM (Neil Chance) , and Harry in particular for the purchase. I also highly recommend Jim for services. I have been going to this location for services on my 2000 E class for 20 years. It's still humming along. More

2016 C 300 Sedan-Alex was perfect, cordial and knowledgeable I usually allow 2-3 weeks to negotiate for a car. With Alex's help and honest, straightforward approach, I was able to get it done in 2 days. I am a I usually allow 2-3 weeks to negotiate for a car. With Alex's help and honest, straightforward approach, I was able to get it done in 2 days. I am an admittedly tough, direct customer and I love to fight for my price. Alex and Mike were very aggressive on the deal. They shut-out Mercedes of Durham on an identical car on the first go. Lights out. Great work guys. Saved me lots of time and energy- now I can give my wife her birthday gift knowing I got a great deal (and I know the deal is good, I do my homework). Chris Gully gullyc@(nospamplease)yahoo.com More

Great experience I had a great experience with Mr. Alex to purchasing my AMG gt. He was so good at communicating and had a great knowledge about the car. He will be I had a great experience with Mr. Alex to purchasing my AMG gt. He was so good at communicating and had a great knowledge about the car. He will be the one for my next vehicle. More

Alex Ward Found a one in a million salesman. Alex Ward was up front with me from start to finish. I appreciate the honesty , and effort Alex put in to make the Found a one in a million salesman. Alex Ward was up front with me from start to finish. I appreciate the honesty , and effort Alex put in to make the deal. More

Service above and beyond Can't say enough about the great experience I had with your service dept. Lots of dealerships get blasted by their customers. Too bad they can't exp Can't say enough about the great experience I had with your service dept. Lots of dealerships get blasted by their customers. Too bad they can't experience what Mercedes of Cary can do for them. Sabrina was my service advisor and she was excellent. She went above and beyond what she had to do and honored every request I made. She had the service tech talk with me to answer some of my questions. She also made arrangements for me to be driven to pick up a rental car and had me just leave the rental upon my return and she had her staff call the rental company to come and pick it up. I am really happy to see that you have no plans at this time to stop servicing the Smart cars. I also had a nice experience with Donald in parts and Becky as cashier. I wish I lived closer. More

Excellent customer service Rajesh Patel was excellent to work with. He listened to our needs and found the perfect fit. He made sure that we were well taken care of. I would Rajesh Patel was excellent to work with. He listened to our needs and found the perfect fit. He made sure that we were well taken care of. I would highly recommend his services to everyone. He made car shopping a joy! More

Service and repair The service is always excellent at MB of Cary, even though I live 1 mile away from Leigh Mercedes in Capital Blv, I feel more confident having my car The service is always excellent at MB of Cary, even though I live 1 mile away from Leigh Mercedes in Capital Blv, I feel more confident having my car serviced at MB in Cary. Sabrina and Heidi are patient, courteous, and very professional. More

Great experience Rakesh made this one of the best car buying experiences I have ever had.....thank you!!! Might be back at end of year to look at a car for my wife... Rakesh made this one of the best car buying experiences I have ever had.....thank you!!! Might be back at end of year to look at a car for my wife... More

Amazing got exactly what i wanted and the staff was friendly I would def recommend this store to family and friends very thorough and helpful. Gave me a good deal and i left with exactly what i wanted I would def recommend this store to family and friends very thorough and helpful. Gave me a good deal and i left with exactly what i wanted More