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Mercedes-Benz of Cary

Cary, NC

4.7
339 Reviews
Mercedes-Benz of Cary, a proud member of the Leith family of automobile dealerships, has been serving the Triangle community since January, 2003. We keep a wide selection of Mercedes-Benz new and Certified Pre-Owned vehicles in stock, and are ready to show you the features and benefits of the one that best suits your needs. We pride ourselves on holding to the highest standards of integrity, and strive to give unparalleled customer service at all stages of your purchase and ownership of your Mercedes-Benz. Our service technicians are Master Certified by Mercedes-Benz, and participate in ongoing training to keep up-to-date on the technology of your vehicle. When you are ready for service, you can take advantage of: Free courtesy shuttle, Free loaner vehicles, a newly remodeled showroom and customer lounge, Free Wi-Fi, Free refreshments, and a Free car wash with every service appointment! We hope to see you soon at Mercedes-Benz of Cary, It's easier here!
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2400 Auto Park Blvd.

Cary, NC

27511

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Showing 339 reviews

July 31, 2019

Great experience I had a great experience with Mr. Alex to purchasing my AMG gt. He was so good at communicating and had a great knowledge about the car. He will be More

by AMGGT53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Ward
Aug 01, 2019 -

Mercedes-Benz of Cary responded

Thank you for posting about your experience at Mercedes-Benz of Cary! We are delighted to hear that Alex made your car-buying process such a success. We look forward to working with you again!

July 31, 2019

Alex Ward Found a one in a million salesman. Alex Ward was up front with me from start to finish. I appreciate the honesty , and effort Alex put in to make the More

by Chevelle's 68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Ward
Aug 01, 2019 -

Mercedes-Benz of Cary responded

Thank you for your review of Mercedes-Benz of Cary! Your compliments about Alex and his wonderful customer service is greatly appreciated and we look forward to seeing you again soon. Have a great day and thank you for your business!

July 30, 2019

Service above and beyond Can't say enough about the great experience I had with your service dept. Lots of dealerships get blasted by their customers. Too bad they can't exp More

by Len S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Foote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kimberly Fredlund, Sabrina Loper, Becca Feig
Jul 30, 2019 -

Mercedes-Benz of Cary responded

Len - Reviews like this one make our day! We are so happy to hear that you enjoyed working Sabrina and that she made sure you drove home a satisfied customer. All of us at Mercedes-Benz of Cary are grateful to have you as a customer and look forward to assisting you in the future.

July 08, 2019

Excellent customer service Rajesh Patel was excellent to work with. He listened to our needs and found the perfect fit. He made sure that we were well taken care of. I would More

by Degio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rakesh Patel
Jul 08, 2019 -

Mercedes-Benz of Cary responded

Degio, we love seeing recommendations like this but especially that you are happy with your car shopping experience. Rajesh always takes pride in doing what's best for his customers and we're glad that shone through during your visit. Thanks for working with us at Mercedes-Benz of Cary!

June 27, 2019

Service and repair The service is always excellent at MB of Cary, even though I live 1 mile away from Leigh Mercedes in Capital Blv, I feel more confident having my car More

by Madsajol
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heidi Coyle, Sabrina Loper
Jun 27, 2019 -

Mercedes-Benz of Cary responded

Thank you so much for driving past another dealership to come visit us at Mercedes-Benz of Cary! We love to hear that you trust our team to take the best care of your vehicle. Looking forward to your next visit with us!

June 12, 2019

Great experience Rakesh made this one of the best car buying experiences I have ever had.....thank you!!! Might be back at end of year to look at a car for my wife... More

by Mac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rakesh Patel
Jun 13, 2019 -

Mercedes-Benz of Cary responded

Hi Mac! Thank you for your review of Mercedes-Benz of Cary. Congrats on your new car purchase! I hope you are enjoying it. It's wonderful to read that Rakesh provided great customer service for you. Hope we see you again, too!

June 07, 2019

Amazing got exactly what i wanted and the staff was friendly I would def recommend this store to family and friends very thorough and helpful. Gave me a good deal and i left with exactly what i wanted More

by Jenk9494
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Ball, Bradley Rogers
Jun 07, 2019 -

Mercedes-Benz of Cary responded

We are delighted to earn your recommendation, thank you so much! It makes us smile to hear that you drove home in the exact car you wanted. Congratulations and safe driving!

June 06, 2019

True Customer Service I always receive exceptional service whenever I get to work with Sabrina as my service advisor in Cary. She consistently provides sincere service for More

by AshbyDC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabrina Loper
Jun 07, 2019 -

Mercedes-Benz of Cary responded

It makes us smile to hear that you've received consistently excellent service from Sabrina! We love that you can depend on her to take the absolute best care of your vehicle and save you money on your service. Thank you so much for choosing Mercedes-Benz of Cary! We look forward to our continued relationship.

June 03, 2019

CLS 450 Great service and help in getting the car brought from Florida to Cary in a timely fashion. I was kept informed of each step in the process and got t More

by vmountcastle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Langlois, Bradley Rogers
Jun 03, 2019 -

Mercedes-Benz of Cary responded

Thank you for your review of Mercedes-Benz of Cary! It's our priority to give the best customer service to every person who comes to our dealership and I'm pleased to hear of your experience. Thank you for your business and your support! Hope to see you again soon.

June 02, 2019

Awesome service Customer service experienced is phenomenal and spectacular. Best price, quality and friendly environment. Clean cars, both interior and exterior looks More

by R_007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Ward
Jun 03, 2019 -

Mercedes-Benz of Cary responded

Thank you for your review of Mercedes-Benz of Cary! There's nothing we love more than reading words like "phenomenal" and "spectacular" when describing a customer's car buying experience-that is what we work to accomplish every day. Thank you for your recommendation and your support.

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