Mercedes-Benz of Cary

Amazing Service l!!! Bert is very knowledgeable of the Mercedes brand, personable and patient. Although I live out of state, I would definitely return for such outstandin Bert is very knowledgeable of the Mercedes brand, personable and patient. Although I live out of state, I would definitely return for such outstanding service and would recommend contacting Bert for your next lease or purchase! More

Good Service I came to this dealership yesterday for servicing. The staff, especially Rakesh Patel, greeted me and treated me like an old friend. Everyone was so k I came to this dealership yesterday for servicing. The staff, especially Rakesh Patel, greeted me and treated me like an old friend. Everyone was so kind and courteous. They offered me snack which was respectful. Overall everyone was very respectful and I had an amazing experience. I would recommend this dealership to anyone in the area. More

Buying new car Rakesh was wonderful to work with, respectful, knowledgeable, polite and understanding, would definitely recommend him. He made us feel welcome and co Rakesh was wonderful to work with, respectful, knowledgeable, polite and understanding, would definitely recommend him. He made us feel welcome and confident about picking the right car. He was very helpful in assisting us with after care and how to use the car. Thank you so much Rakesh More

Excellent customer by Donna Scott Donna Scott provided me with excellent customer service. Her product knowledge was impressive and she followed up as promised. I would recommend her Donna Scott provided me with excellent customer service. Her product knowledge was impressive and she followed up as promised. I would recommend her for anyone looking to buy or lease a Mercedes-Benz! More

The best car buying experience ever From the moment we stepped into the door Rakesh made us feel at home. We had the car on the internet and he quickly pulled up the information on the From the moment we stepped into the door Rakesh made us feel at home. We had the car on the internet and he quickly pulled up the information on the screen. His knowledge of the car was amazing. From the test drive to the purchase it was all top notch. I would highly recommend Mercedes-Benz of Cary and Rakesh. We will be back again when the need arises. Thanks for the best car buying experience that we have ever had! More

Alex is an awesome sales person I want to let others to know what a wonderful person first of all Alex is. I met him over the phone asking him to run a car fax on a car I was looking I want to let others to know what a wonderful person first of all Alex is. I met him over the phone asking him to run a car fax on a car I was looking at for our son in Moore County. I am a client of this dealership but I was helping my son to make a decision about buying a good car. Alex did 2 car faxes for me and said would you like me to tell you what we may have your son may like? I said please. He even asked if we would like to bring the car over night to show my son’s father, my husband. We went straight there. As soon as we walked in he greeted us with warmth and showed us what he already knew would be perfect for my son, his income, and my concerns of the safety of my grandson during trips back and fourth where he lives in Florida. He was so nice and professional. I can not say enough good about him. So go but a car from him and Mr.Ball will help,too. They are #Rockstars. Besides Sebrina my bestie there who watches out for my needs over my car. Thank you MB of Cary NC we are forever grateful. Dawn Moon Black More

Excellent representative of Mercedes and Leith Donna was a dream to work with. She is open, honest and doesn’t put any pressure on the sales process. For an easy open car buying experience Donna is Donna was a dream to work with. She is open, honest and doesn’t put any pressure on the sales process. For an easy open car buying experience Donna is a great choice. More

Donna Scott is an example of excellence! Donna Scott is extremely knowledgeable, patient, and courteous. She was careful to answer all of our questions. From the time that she greeted us at t Donna Scott is extremely knowledgeable, patient, and courteous. She was careful to answer all of our questions. From the time that she greeted us at the door, until the time that she put the red bow on our new Mercedes, she provided extraordinary customer care and service. If you are looking for a new Mercedes, you should ask for Donna Scott! Kevin and Tracy Bell More

SL 550 Purchase I was looking for a Porsche 911 (2013-2015) to purchase and wanted to contrast that to a new car that I might purchase. I went to the Cary MB dealersh I was looking for a Porsche 911 (2013-2015) to purchase and wanted to contrast that to a new car that I might purchase. I went to the Cary MB dealership to look at a specific 2019 E-class that might work. He showed me an upgraded car with a lower price that I should consider. Drove the car and it was good. Two days later I brought my wife in to look at the car. We were talking and I asked Harry to give us a moment and he immediately did. We then left the dealership to go look at the 911. The 911 didn't resonate but we found out a 2016 SL-550 with 4,100 miles was at the Cary location in our price range. We went back to the Cary MB dealership and Harry presented the car to us. We didn't purchase that day but did come back on Monday to buy the car. I applaud Harry's patience and understanding that I was after the driving experience rather that bells and whistles. In the end, I couldn't be happier with Cary MB, the GM (Neil Chance) , and Harry in particular for the purchase. I also highly recommend Jim for services. I have been going to this location for services on my 2000 E class for 20 years. It's still humming along. More

2016 C 300 Sedan-Alex was perfect, cordial and knowledgeable I usually allow 2-3 weeks to negotiate for a car. With Alex's help and honest, straightforward approach, I was able to get it done in 2 days. I am a I usually allow 2-3 weeks to negotiate for a car. With Alex's help and honest, straightforward approach, I was able to get it done in 2 days. I am an admittedly tough, direct customer and I love to fight for my price. Alex and Mike were very aggressive on the deal. They shut-out Mercedes of Durham on an identical car on the first go. Lights out. Great work guys. Saved me lots of time and energy- now I can give my wife her birthday gift knowing I got a great deal (and I know the deal is good, I do my homework). Chris Gully gullyc@(nospamplease)yahoo.com More