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Mercedes-Benz of Cary

Cary, NC

4.7
339 Reviews
Mercedes-Benz of Cary, a proud member of the Leith family of automobile dealerships, has been serving the Triangle community since January, 2003. We keep a wide selection of Mercedes-Benz new and Certified Pre-Owned vehicles in stock, and are ready to show you the features and benefits of the one that best suits your needs. We pride ourselves on holding to the highest standards of integrity, and strive to give unparalleled customer service at all stages of your purchase and ownership of your Mercedes-Benz. Our service technicians are Master Certified by Mercedes-Benz, and participate in ongoing training to keep up-to-date on the technology of your vehicle. When you are ready for service, you can take advantage of: Free courtesy shuttle, Free loaner vehicles, a newly remodeled showroom and customer lounge, Free Wi-Fi, Free refreshments, and a Free car wash with every service appointment! We hope to see you soon at Mercedes-Benz of Cary, It's easier here!
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2400 Auto Park Blvd.

Cary, NC

27511

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Showing 339 reviews

November 07, 2019

Great experience James was great. We received a very fair deal on our new Mercedes. We were treated like family. We will return in the future when we’re ready for o More

by Dchunko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2019 -

Mercedes-Benz of Cary responded

This is exactly what we love to read! Thank you very much for trusting your business to Mercedes-Benz of Cary. We wish you happy travels in your new vehicle.

October 18, 2019

Bought my first car at 19! Exceptional service! I came to Mercedes-Benz of Cary with intentions of buying myself my first car. I worked with Donna Scott and she gave me exceptional service, walking More

by Gianna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donna Scott
Oct 18, 2019 -

Mercedes-Benz of Cary responded

Congratulations on your first car, Gianna! We are so glad that Donna made your first buying experience a memorable one. Thank you for the fantastic feedback. We wish you many safe miles in your new ride.

October 15, 2019

LETTER OF APPRECIATION I am writing to let you know how much I appreciate the service that your staff provided last month. When me and my wife visited your dealership. To pu More

by Willie James
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donna Scott
Oct 15, 2019 -

Mercedes-Benz of Cary responded

Willie and Cynthia - What a wonderful review! At Mercedes-Benz of Cary it's our goal to match our customers with the best vehicles for them and we are thrilled this was your experience. We are so glad that you are both happy with your new-to-you 2017 C300 Mercedes Benz! Thank you very much for your business and feedback. We look forward to our continued relationship.

Oct 15, 2019 -

Willie James responded

Thank you again. Willie and Cynthia James

October 03, 2019

I found the car online and met with Alex. He went above and beyond with sale and no pressure at all. Best buying experience ever. More

by Eric W
Recommend Dealer
Yes
Employees Worked With
Alex Ward
Oct 03, 2019 -

Mercedes-Benz of Cary responded

Hi Eric - For you to say "Best buying experience ever" means the world to us! We are so glad that Alex delivered five-star service. Thank you very much and safe driving in your new vehicle!

October 02, 2019

Bought out my lease. Mercedes Financial sent a pile of paperwork. Alex did better with one document needed by the bank and saved me a nice chunk of money. Great service More

by Geoff
Recommend Dealer
Yes
Employees Worked With
Alex Ward
Oct 03, 2019 -

Mercedes-Benz of Cary responded

Geoff - It's great to hear that Alex made the process straightforward and easy! We appreciate you coming to Mercedes-Benz of Cary for your lease. We hope you're loving it!

October 01, 2019

Outstanding Agent I came to the dealership with one specific car in mind. One agent I got in touch with didn't follow through. It was disappointing. I got Alex an More

by Happy Wife
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Alex Ward
Oct 01, 2019 -

Mercedes-Benz of Cary responded

Thank you for your review of Mercedes-Benz of Cary! Your positive feedback about your recent visit to our dealership is wonderful to read, and we will share your comments with our team to review. Thank you for mentioning Alex and Harry as well. Have a great week, and we hope you will visit us again soon!

September 30, 2019

Alex was fantastic! Not pushy at all. He wanted me to find the right car. He even brought one over from another dealership. He was very patient as I chose between 2 cars I really liked. I would highly re More

by M's Mom
Recommend Dealer
Yes
Employees Worked With
John Moriarty, Alex Ward
Oct 01, 2019 -

Mercedes-Benz of Cary responded

At Mercedes-Benz of Cary it's our goal to match our guests with the best cars for them and it's wonderful to hear this was your experience! Thank you very much for recommending Alex. We hope you continue to love your new vehicle!

September 29, 2019

Great experience ask for Rakesh P! Rakesh is awesome! From the beginning, he was always looking out for our best interest! Great communication from start to finish, plus a contagious po More

by Elisha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rakesh Patel
Sep 30, 2019 -

Mercedes-Benz of Cary responded

Elisha - It makes us smile to hear that from start to finish Rakesh delivered a five-star experience! We are so glad that he made it easy for you get into your new vehicle Congratulations from all of us at Mercedes-Benz of Cary!

September 21, 2019

AMAZING PERSON I told Ms Donna 2 years ago that I would buy a mercedes and she let me test drive and I kept in contact with her and the day finally came. She worked More

by DavidJW91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donna Scott
Sep 23, 2019 -

Mercedes-Benz of Cary responded

Thank you for such a fantastic review! We are overjoyed that Donna worked with you to help you get into your new Mercedes. Congratulations from all of us at Mercedes-Benz of Cary! We hope you have a wonderful week.

September 06, 2019

By far best car purchase experience I came in from a different state just to purchase here. Alex was AMAZING! The level of service that I was offered was beyond my expectations. My next More

by xco901
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Ward
Sep 06, 2019 -

Mercedes-Benz of Cary responded

Thank you so much for making the trip out to visit us at Mercedes-Benz of Cary! We are so glad that Alex made the ride worth it. Congratulations on your new car and safe driving!

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