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Mercedes-Benz of Cary
Cary, NC
339 Reviews
Mercedes-Benz of Cary, a proud member of the Leith family of automobile dealerships, has been serving the Triangle community since January, 2003. We keep a wide selection of Mercedes-Benz new and Certified Pre-Owned vehicles in stock, and are ready to show you the features and benefits of the one that best suits your needs. We pride ourselves on holding to the highest standards of integrity, and strive to give unparalleled customer service at all stages of your purchase and ownership of your Mercedes-Benz. Our service technicians are Master Certified by Mercedes-Benz, and participate in ongoing training to keep up-to-date on the technology of your vehicle. When you are ready for service, you can take advantage of: Free courtesy shuttle, Free loaner vehicles, a newly remodeled showroom and customer lounge, Free Wi-Fi, Free refreshments, and a Free car wash with every service appointment! We hope to see you soon at Mercedes-Benz of Cary, It's easier here!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 339 reviews
March 02, 2020
Donna has always been very professional, happy to help and answering all of my questions immediately. She is knowledgeable and always smiling. I always feel at home and comfortable with Donna as I’ve boug and answering all of my questions immediately. She is knowledgeable and always smiling. I always feel at home and comfortable with Donna as I’ve bought two cars from her and will only ever continue to do so. Very happy customer, Lynn Riley More
by Lynn
Employees Worked With
Jonathan Glass, William Ball, Donna Scott
February 01, 2020
Alex was incredibly Easy to work with. Each time I requested something or asked a question he answered genuinely or found out the answer quickly. He explained every detail of the car and was funny and requested something or asked a question he answered genuinely or found out the answer quickly. He explained every detail of the car and was funny and charismatic. On top of it all he negotiated us a great deal. 5 ⭐️ More
by alyson.e.burns
Employees Worked With
Alex Ward
February 01, 2020
Thanks for helping me choose a car. I’m happy with Mercedes & Alex for making this happen. So happy with my purchase. And thanks to alex it wasn’t hard to choose a vehicle Mercedes & Alex for making this happen. So happy with my purchase. And thanks to alex it wasn’t hard to choose a vehicle More
by Reyesandres371
Employees Worked With
Alex Ward
February 01, 2020
Excellent Service Alex was especially helpful during our vehicle review and purchase process. He was very attentive to details. He immediately followed up the next da Alex was especially helpful during our vehicle review and purchase process. He was very attentive to details. He immediately followed up the next day to see if we needed anything. He, along with everyone else at the dealership, was great to work with. More
by pdelucca
Employees Worked With
Alex Ward
January 31, 2020
I had a Great experience and was very pleased with the services. Especially Alex Ward and his commitment to find me the car I wanted. services. Especially Alex Ward and his commitment to find me the car I wanted. More
by Dolphin1x
January 31, 2020
First time Mercedes Benz purchase Three years ago I went to this dealership but left very unimpressed but I decided to give them a second chance as I was in the market again for a car. Three years ago I went to this dealership but left very unimpressed but I decided to give them a second chance as I was in the market again for a car. I worked with Alex and the experience was much better and I was happy enough to go forward with the purchase. More
by Dave
January 21, 2020
Alex was very understanding and helpful. We had an issue when buying a 2020 GLE at another dealership and Alex recognized the issue and helped us find another 2020 GLE that better met our needs. He also exp when buying a 2020 GLE at another dealership and Alex recognized the issue and helped us find another 2020 GLE that better met our needs. He also explained the situation with his dealership and helped us get a better trade in value on our old GLE. We enjoyed our experience dealing with Alex and highly recommend him. More
by Butler
Employees Worked With
Alex Ward
January 03, 2020
Alex Ward of Mercedes Benz Cary Alex Ward was very helpful and informative in explaining different models of GL series and making my GLC buying very good experience. He got me very g Alex Ward was very helpful and informative in explaining different models of GL series and making my GLC buying very good experience. He got me very good price and would certainly recommend to anyone looking to buy Mercedes. More
by rkotra
Employees Worked With
Alex Ward
December 09, 2019
Alex Ward gave me the BEST experience possible in buying my first Mercedes! He’s so kind hearted, patient and every understanding. Thank you, for everything ALEX! You rock!!! my first Mercedes! He’s so kind hearted, patient and every understanding. Thank you, for everything ALEX! You rock!!! More
by brianabittle12
Employees Worked With
William Ball, Alex Ward
November 14, 2019
Listens to what you want with no pressure. My whole experience was the best experience I have ever had in purchasing a car. James Simpson really listened to what I wanted and he showed me what My whole experience was the best experience I have ever had in purchasing a car. James Simpson really listened to what I wanted and he showed me what I was asking for within the price range I can afford. Everyone else with in this branch were very helpful in making sure that I left as a happy customer. I would highly recommend James Simpson to help you if you need to purchase a car. Thank you all! I love my new car! More
by mfo61
