Mercedes-Benz of Cary

My first time purchasing a Mercedes Benz I had spoken with Bob Mcquire many times over the telephone and via e-mail. When I first arrived at the dealership I was very nice. Every one was so I had spoken with Bob Mcquire many times over the telephone and via e-mail. When I first arrived at the dealership I was very nice. Every one was so friendly Bob was finishing a sale so my husband waited in the lounge. Then came Bob, I felt that I knew him we hit it off really great. The car was waiting for us and all we had to was the paper work. I had financed through the Pentagon Federal Credit union, but later decided to go through MB because the rate was the same. PenFed was so hard to deal with even after they had approved the loan. I want to give s heartfelt Thank you to Bob and Wm Ball for their work. They stayed and help us even after the dealership had closed. We could not have purchased a car without them. We drove home in our new car. More

First Time Mercedes Owner We were very impressed with the overall Mercedes dealership from sales (Mark Nasholm), finance (William Ball) and service. This was our first experie We were very impressed with the overall Mercedes dealership from sales (Mark Nasholm), finance (William Ball) and service. This was our first experience purchasing a Mercedes and we would recommend this dealership. More

OVERALL GREAT EXPERIENCE My experience started off not so good. We had an appointment with Mike Newman at 1:15 and he never showed up I believe I was told he was at lunch. How My experience started off not so good. We had an appointment with Mike Newman at 1:15 and he never showed up I believe I was told he was at lunch. However while I was waiting there was a salesman named Ken Lukes who was extremely nice and courteous and answered my questions even knowing I was waiting for Mike Newman. He was not trying to be pushy just offering great customer service. Which is very important to me. So after waiting until 1:45 with Mike Newman not answering his phone from receptionist she asked me if I wanted someone else. We'll that was a no brainer. Ken Lukes took care of me from there and it was a great experience, the most polite person you can meet. From the walk on the lot to the test drive, paperwork and delivery Ken Luke's was professional and made me feel like this is where I wanted to buy my car. It's amazing how much the salesman represents the dealership if Ken Luke's didn't approach me when he did we were leaving. Thank you again Ken you now have my business. Thank you, Chris Daino More

First Class Experience working with David Burr at MB Cary This was my first Mercedes and it was a pleasure working with David Burr. I was considering a BMW, Audi or the E Class and David spent the time durin This was my first Mercedes and it was a pleasure working with David Burr. I was considering a BMW, Audi or the E Class and David spent the time during our initial phone conversation to discuss the features of the E Class and how it met the needs of my family. He was equally generous with his time during the two visits to the dealership to test drive the E350 and work out the best leasing program available. He was available that Sunday on his cellphone to answer a few last minute questions about the sports package that helped finalize the transaction. By Monday morning he had all of the paperwork prepared and it allowed us to complete the paperwork quickly during my wife's lunch break. David was extremely professional and went out of his way to accommodate our busy schedules. Thanks to David, this was a true first class experience from start to finish and I look forward to a very long term relationship with MB of Cary. J Insalaco More

HIghly Recommend David Burr and the MB Cary Team I highly recommend David Burr and the team at MB of Cary. I have bought at least 10 Mercedes from them over the past 7 or so years. I prefer to nego I highly recommend David Burr and the team at MB of Cary. I have bought at least 10 Mercedes from them over the past 7 or so years. I prefer to negotiate the purchase by email and text and then close the sale upon arrival. This has worked really well for my busy schedule. They have always provided exceptional follow up with any repairs or routine maintenance. They provide individualized attention to each customer, learning about their likes, dislikes, preferences, etc. I would strongly encourage you to consider David Burr and the MB Cary team! More

AMAZING I just purchased my first Mercedes Benz In Cary NC from Mike Newman. He was the most classy and professional car salesman I have ever met in my l I just purchased my first Mercedes Benz In Cary NC from Mike Newman. He was the most classy and professional car salesman I have ever met in my life. I have never been so pleased with purchasing a vehicle. The moment I sat behind the wheel of this vehicle I knew it was the one. I felt no pressure from Mike, he was extremely knowledgeable about the vehicle (which is rare) and answered every question I had. The purchasing experience of the car was also the quickest I had been searching for months for something I wanted. My purchase was a "want", not a "need" so I really wanted something I loved and could be proud of. I would rate my experience at 100%! ( and the free car washes are definitely a greatly appreciated bonus to the purchase)! More

Love my new GLA 250! Last week we bought our third car from M-B of Cary and once again had a great buying experience. From the initial inquiry until the last signature si Last week we bought our third car from M-B of Cary and once again had a great buying experience. From the initial inquiry until the last signature signed, everything went so smoothly. Chris Newman was our salesman and Jonathan Glass did the paperwork. Then today Bob McGuire called to be sure everything was going smoothly and invited me to come over any time if I had any questions. These guys go beyond what is expected to make the buying experience a pleasure. By the way I do love my GLA 250!! More

Straight forward, no hassle I walked into the dealership having done my homework, knowing what I wanted and approximately how much I wanted to pay for a 2012 E 350. To my surpris I walked into the dealership having done my homework, knowing what I wanted and approximately how much I wanted to pay for a 2012 E 350. To my surprise exactly what I wanted was sitting on the showroom floor with a big year end ribbon on it! Bob McGuire met me at the door, introduced himself and walked me through several options with no pressure. i told him I would think about it overnight and would probably call or email with an offer overnight. I emailed him with an offer that was pretty much accepted by return email and I picked the car up the next day. The delivery too was a pleasant experience. A great salesman at a great dealer! More

BEST EVER AUTO BUYING EXPERIENCE I had the distinct pleasure of working with John Kuzman and the team at MB Cary. From my initial internet inquiry through driving my GLA 250 away (wit I had the distinct pleasure of working with John Kuzman and the team at MB Cary. From my initial internet inquiry through driving my GLA 250 away (with a basket of chocolates, one in the shape of the Mercedes-Benz star), it was unparalleled experience. All staff were highly professional and engaging, making me feel like I more than bought a vehicle...rather like I was welcomed into a family of Benz owners. Even though my first Benz was a lower end of the model spectrum, the Cary team treated me like I was buying a top-of-the-line SLK. John Kuzman covered every detail, gave me a great deal and was the opposite of how consumers have come to perceive auto salespeople. Thanks again MB Cary for far and away the best car buying experience I've ever had, bar none. More

Best in the Business! I recently purchased a 2014 CLA from Mercedes Benz Cary and my experience was nothing short of impeccable! Both my salesman Chris Newman and the finan I recently purchased a 2014 CLA from Mercedes Benz Cary and my experience was nothing short of impeccable! Both my salesman Chris Newman and the finance manager William Ball worked tirelessly to get me into this car. I’d been working with another dealership when I decided to contact Mercedes Benz Cary, and Chris Newman answered the phone. He was so adamant in persuading me to allow them an opportunity to put me in a car that I finally gave in and boy did they deliver! I’d faced some challenges in the previous years due to the economic downturn and I had some skepticism about purchasing my next vehicle. Finance Manager William Ball went to work on my behalf and put together a car deal that I couldn’t turn down. This was my second Mercedes Benz and the deal was much better than the first time prior the challenges that I’d endured. It was like I wasn’t even affected, like it never happened. I’m so grateful to Mercedes Benz Cary for giving me a second chance at rebuilding and getting back on the road in Class. More