Mercedes-Benz of Cary

I Could Not Be More Pleased I just leased my third E350 from Mercedes of Cary and every experience has been outstanding. The reason? Richard Meagher, the most professional moto I just leased my third E350 from Mercedes of Cary and every experience has been outstanding. The reason? Richard Meagher, the most professional motor vehicle salesperson I have ever encountered (and I've bought/leased a LOT of cars). What makes Richard special is his genuine interest in providing exactly what I am looking for. After leasing three MB's, he knows what is important to me and anticipates what will make it a special experience. He is knowledgeable, gracious and genuine. I completely trust him and accept what he tells me without hesitation. Not just during the sales pitch process but throughout the lease experience, Richard has been there with advice and counsel and wants my ownership experience to be a positive one. And while I know he knows that will keep me coming back, he goes above and beyond any experience I have had over 40 years of car buying experience. Mercedes of Cary is a good dealership and Richard Meagher makes it great. More

Great service!! I just recently leased my 2nd Smart Car and had the pleasure of having Mark Nasholm as my salesman. Both experiences where beyond what I have ever had I just recently leased my 2nd Smart Car and had the pleasure of having Mark Nasholm as my salesman. Both experiences where beyond what I have ever had with any other dealership. Mark is an awesome guy who knows exactly what a client needs and wants in their purchase. I have and will continue to recommend him to everyone who stops to admire my cool Smart car in New Bern, NC. More

100% Satisfied Bert Bowers was professional, knowledgeable, friendly and just made the whole experience worry free. I am 100% satisfied with all his work and with t Bert Bowers was professional, knowledgeable, friendly and just made the whole experience worry free. I am 100% satisfied with all his work and with the car. More

Every car sales rep stereotype that I had...obliterated. I stumbled across a rare find online (a Certified Pre-Owned E series wagon) at Mercedes-Benz of Cary NC and decided to have a look. I had the very go I stumbled across a rare find online (a Certified Pre-Owned E series wagon) at Mercedes-Benz of Cary NC and decided to have a look. I had the very good fortune to connect with Richard Meagher (pronounced like “Mayor”) at the dealership and ended up buying the car with his guidance. I went in on the defensive. I had done a little homework, researching the values of the used Mercedes and my prospective trade-in on Edmunds.com. I expected to be told that the values on Edmunds were bogus (I’ve heard that before). I also expected the slick, do-it-now, pushy, “what would it take for you to do business TODAY?” schtick (wow, have I heard *that* before!). I was especially concerned about the condition of the used car and the risk of buying a lemon. I’ve bought used cars in the past but not in many, many years and was frankly a little skittish. Richard was (is) delightfully personable, immediately likeable and, importantly in this situation, immediately credible. I heard none of the sales-speak I was expecting to hear. I’ve worked with car salespeople in the past who spoke in sales seminar-ese; everything rehearsed, everything a cringe-worthy cliche. Richard treated me as an adult. He listened to my worries about getting a lemon and reassured me in ways that made sense (read: warranties). He listened to my explanation of how I came to the figure I proposed to him once we got that far. I think we got along so well (and eventually came to terms) because we treated each other like reasonable adults, not adversaries. I have to throw in one last point about MB of Cary itself. The car I bought is four model years old but their CPO prep is the real deal, not just a slapped-on windshield sticker. The car is mechanically flawless and cosmetically spotless. The dealership inspected and replaced items that had proved problematic in this model, some potentially very expensive (e.g., engine mounts), despite their still being in good repair. They even ordered a replacement interior wood trim kit because this model is known to have some fading issues from exposure to the sun over time. I didn’t see a problem and had to look closely to see it when Richard pointed it out. So the bad news is that I have to take the car into the shop in a couple of weeks to have the trim replaced. The good news is that I have to take the car into the shop in a couple of weeks to have the trim replaced, I don’t have to pay a penny for this minor cosmetic refresh, and I’ll have a fine loaner vehicle to drive at no charge while my car is in the shop. Sweet. I’m planning to post this on several review sites so if you’re doing research, you may see it again. My experience with Richard Meagher and MB of Cary was exceptional in every way. Consider these folks the next time you start researching a car purchase or lease. This is the right stuff. More

Leith Has it! I just bought a brand new Mercedes Benz c300 from Richard Meagher at Leith Mercedes of Cary. I can't say enough about how satisfied I was with the pro I just bought a brand new Mercedes Benz c300 from Richard Meagher at Leith Mercedes of Cary. I can't say enough about how satisfied I was with the process. Richard is one of the most knowledgeable, sincere and helpful salesman I have eer worked with and I highly recommend him. Leith got exactly the car I wanted and went the extra mile to make sure I was completely satisfied and all without any high pressure or lengthy sales spills. Definitely will buy from Richard and Leith in the future. More

Great Place to Do Business I just bought my fourth Mercedes purchasing a GLK350 this time. The salesman Ken Lukes was very knowledgeable and very professional. The car we want I just bought my fourth Mercedes purchasing a GLK350 this time. The salesman Ken Lukes was very knowledgeable and very professional. The car we wanted was not available on the lot but Ken was able to locate one in just minutes. I was there on Monday and the car arrived on Wednesday. Thursday morning it was available for me to put it up. When I arrived to pick it up, Ken greeted me at the door and had the new car ready for my inspection. Ken showed me and my wife how to operate the car and instructed us on the many options on the car. He showed excellent knowledge of the car and connected my phone so that it can be used hands free through the phone feature. He was not pushy and was always courteous and professional in all of our dealings. One of the reasons I am purchasing another Mercedes is due to the outstanding service by Kim Fredlund. She has been my service advisor for about 14 years and has always done an excellent job in seeing that my cars are well taken care of. I would highly recommend Mercedes Benz of Cary to anyone. More

Above and Beyond The service and professional at Mercedes Benz of Cary is second to none. John Kuzman went above and beyond the call of duty to ensure that I received The service and professional at Mercedes Benz of Cary is second to none. John Kuzman went above and beyond the call of duty to ensure that I received the best deal. John and Mercedes Benz staff made me and my family feel right at home the moment we walked through the door. More

My New C100 This is my first Mercedes and the experience was positive. Richard Meagher was knowledgeable and patient with us as we asked our many questions. I li This is my first Mercedes and the experience was positive. Richard Meagher was knowledgeable and patient with us as we asked our many questions. I like that he stayed in touch and was available to help us by phone, email, or in person. He made us comfortable and encouraged us to keep a list of questions we may have when we took our car home and return so he could help us. I've had my new car for a week and a half and have returned with 2 questions which he competently handled. I would not hesitate to recommend him and Mercedes Benz to others. More

Purchase of E350 We all know the jokes and the unfortunate stereotype of car salesmen. I visited 5 car dealerships in the Raleigh and Cary, NC area this week and 4 oth We all know the jokes and the unfortunate stereotype of car salesmen. I visited 5 car dealerships in the Raleigh and Cary, NC area this week and 4 others on-line. Most of them did little to convince me that there wasn't a grain of truth in those untrustworthy classifications. Mercedes-Benz of Cary was the exception. To start with, working with Dan Keenan as my Sales agent, was like working with one of my best friends. He was knowledgeable, no pressure, no hype, shared his personal as well as knowledgeable professional opinion and never hyped, pressured, or played negotiation hardball. I work in a field that requires me to negotiate. Purchasing my E350, was not a negotiation. It was an honest and transparent transaction working with Dan. I even needed to unload a trade-in on its last legs. Dan and MB of Cary still gave me a fair value. When it was time to write my check, I met William Bell, I thought I knew what was coming - the pitch to buy all the extra stuff that sounds great to have, but might not be appropriate for your needs, driving style or pocketbook with a high pressured pitch. Not the case at all with William. What an interesting man with a rich and storied who's who background. I would definitely play golf with this man! William is personable and friendly and let's you make the decision on how you want to maintain and finance your car. He explains every line item of your purchase in detail so that you completely understand. Dan and William both made sure that I met Peter Hampson in the event I ever needed the attention of Cary MB. Will I ever use this dealership again? Absolutely! I love my purchase, but I look forward to when I go back for a car wash or routine maintenance. These guys are reputable and honorable. If you are not sure where to do business, go here and start with Dan Keenan. More

Professional Salesman - David Burr Our buying experience over the years with MB-Cary has been great. We have had the pleasure of working with David Burr in purchasing our last two cars. Our buying experience over the years with MB-Cary has been great. We have had the pleasure of working with David Burr in purchasing our last two cars. We were just admiring a 2015 GL450 on a snowy afternoon when Bob McGuire approached us. He asked if we were interested in buying a car, we said possibly. We then asked if David Burr was still working. His reply was Yes. We visited the dealership the next day and we met David. Bob, thank you for being so professional and greeting us on such a snowy day. Our experience with David in 2009 was so good we knew we would be in good hands again. David is a first-class professional. He is so knowledgeable about Mercedes cars and never hesitates when you ask him a question. He told us he would never be more than a phone call away if we ever had a question. David goes beyond what one would expect to make your buying experience a pleasure. Thank you David - we wish you the best. More