Mercedes-Benz of Cary

Great Experience! When we were in the market for a used Honda, we would have never imagined looking at the Mercedes-Benz dealership. Boy were we wrong! This is the firs When we were in the market for a used Honda, we would have never imagined looking at the Mercedes-Benz dealership. Boy were we wrong! This is the first place we should have looked. I thought that we would feel so out of place at such a high-end dealer, but from the moment we arrived we were made to feel at home by every single person that was there. Jamie Barker treated us as if were long-time customers. We arrived shortly before closing on a night that was threatening bad weather,but no one there rushed us or made us feel like a bother. Plus we got a fantastic deal, on a fantastic vehicle! This was a better experience than going to the Honda dealership! Thanks again Jamie, and when we are in the market for another vehicle, you will be the 1st one we turn to . More

Bob McGuire is awesome I have purchased two vehicles from Bob McGuire in the last couple of years. The first was my first European car. I got there late one night and Bob I have purchased two vehicles from Bob McGuire in the last couple of years. The first was my first European car. I got there late one night and Bob was nice enough to take time to let me test drive several cars. I settled on an E-550. He stayed late past closing to make sure I got all the time I needed to test drive and ask questions. Then a couple of months ago as I was taking my E-550 in for scheduled service, I noticed this awesome looking Jaguar XK-R convertible sitting out front. I asked Bob about it, took it for a ride and then told Bob I would like to buy it. He said no problem, I filled out a short form and went to lunch with my wife. An hour later I came back, signed paperwork and drove my new to me Jaguar home. All I can say is that Bob McGuire and Mercedes-Benz of Cary have been awesome to deal with. From sales to service, they are always top notch. More

Great customer service I recently brought a new car from MB-Cary. I met with Richard Meagher who was extremely attentive to my specifications and desires regarding my new c I recently brought a new car from MB-Cary. I met with Richard Meagher who was extremely attentive to my specifications and desires regarding my new car. Richard took the time to explain all the great technologies in my new vehicle, but even more than that he never made me feel rushed or pressured regarding my purchase. Great customer service! I would definitely recommend MB- Cary and Richard Meagher and William Ball who did everything to make me happy and comfortable with my purchase. F. Saunders More

Great Experience I have always had great buying experience at the Mercedes dealer of Cary, through Bob McGuire for years, always takes good care of us, he is very frie I have always had great buying experience at the Mercedes dealer of Cary, through Bob McGuire for years, always takes good care of us, he is very friendly, professional with great knowledge in the Auto industry. highly recommended. Thanks Bob, I love my car. More

SMART buying experience I WAS AT THE MERCEDES OF CARY FOR A SERVICE RECALL. WHILE WAITING, I BEGAN NOTICING THE SMART CARS MADE BY MERCEDES BENZ. THEN I FELT COMPELLED TO GET I WAS AT THE MERCEDES OF CARY FOR A SERVICE RECALL. WHILE WAITING, I BEGAN NOTICING THE SMART CARS MADE BY MERCEDES BENZ. THEN I FELT COMPELLED TO GET A CLOSER LOOK AT THEM. I WAS MET BY MR. CHRIS NEWMAN (SALES & LEASING). HE WAS SIMPLY AWESOME AND A WEALTH OF INFORMATION. HE BEGAN TO GIVE ME A HISTORY OF THE SMART CARS, THE INCREDIBLE GAS MILEAGE, HOW HE ENJOYED HIS SMART CAR FOR THE PAST 3 YEARS. HE ALLOWED ME TO TEST DRIVE ONE OF THE VEHICLES AND IT WAS A NO-BRAINER FROM THERE. I KNEW THAT I WOULD JOIN THE "SMART" CLUB. LEASING THE VEHICLE WAS HASSLE FREE! BUYING/LEASING A VEHICLE WAS AN AWESOME EXPERIENCE WITH THE DEALERSHIP. I MET ALL OF "SMART" REPRESENTATIVES, AND THE MANAGER; THEY ALL SHARED THEIR EXPERIENCE WITH DRIVING A SMART CAR. MR. NEWMAN IS A VETERAN, HIM AND MY HUSBAND, WHO IS ALSO A VETERAN HAD LOTS TO SHARE ABOUT THEIR MILITARY EXPERIENCES. THAT WAS THE DEAL BREAKER! SO NOW, I AM A "SMARTIE" TOO. More

A joyous experience! I was treated with care and respect from David from the minute I stepped through the door. He helped me through the whole day. I would gladly recomme I was treated with care and respect from David from the minute I stepped through the door. He helped me through the whole day. I would gladly recommend some one to visit and do business with Mercedes-Benz of Cary. Thanks for all the help! God Bless! Joylett Perry More

Great Buying Experience It was time for my wife to trade in her well used car for a new one. We were shopping around for a new luxury car. After trying several makes and mode It was time for my wife to trade in her well used car for a new one. We were shopping around for a new luxury car. After trying several makes and models at various dealerships, we ended up at Mercedes Benz of Cary. My wife knew from the time that she sat in the 2016 GLA250 and took it out for a test drive, that we would be taking it home. The best part of the whole buying experience was being helped by a Sales Consultant named Bob McGuire. I have never felt more comfortable and at ease around an automobile salesman than I did with Bob. He has the kind of personality that just makes you forget that you are buying a car. He is very knowledgeable about his job, and I got the feeling there wasn’t a question he couldn’t answer. In fact, we asked so many questions and he never seemed to tire answering them. It’s hard to say that you have fond memories about your buying experience at any automobile dealership, but this is one I can say we definitely do. I can only hope that the next person who steps through the doors of MBoC will have the pleasure of dealing with Bob McGuire. I hope you see this Bob. Because of your passion for your job, for Mercedes Benz, and most of all for your customers, I can say with a certainty that our next car will be a Mercedes Benz, and I hope we have the pleasure of dealing with you again. Best regards, Rob Bond and Xiao Xu More

My first Mercedes, and I have loved the whole process! I have used this dealership's service department for years to service my Smart Car - but my family situation changed and it was time to get a sedan. I have used this dealership's service department for years to service my Smart Car - but my family situation changed and it was time to get a sedan. The process of picking out what I wanted was smooth and helpful - respectful of my specific interests. The updates as I waited for the car to get made and delivered were nice to receive. And the process of closing out the sale was smooth and worry-free. I'm loving the new car, and happy that my experience getting it was made so hassle-free! David listens well and is truly helpful; you won't go wrong working with him to find out what you really want. More

PROFESSIONAL GREAT EXPERIENCE Being an outside sales rep and a “road warrior" I have owned several Mercedes over the past 20 or so years. My experience with Mercedes-Benz of Cary i Being an outside sales rep and a “road warrior" I have owned several Mercedes over the past 20 or so years. My experience with Mercedes-Benz of Cary is the best car buying experience I have ever had. David Burr was my sales rep. David was patience in helping find the car that I needed and wanted with NO pressure in anyway. He knew everything about my C300 and demonstrated some really unique features both on the lot and during the test drive. He was knowledgeable, efficient, extremely courteous a consummate professional. The dealership itself is comfortable, clean and full of considerate and friendly people. I am very happy with my experience at this dealer and am very impressed with the people who work there. They stand by their word and deliver on quality and service. My experience started Thanksgiving Eve when my C350 had trouble and could not be taken on a trip home. Mr. Bell and staff insisted I take a loaner and drive it to my family for the holiday. I could not be more thankful and appreciative for how processional David Burr and Mr. Bell are and how they make you feel welcome and part of a family with their kindness and understanding. Words you rarely hear about a dealership or sales rep TOTAL TRUST. I am very impressed and will definitely buy there again. More