Mercedes-Benz of Cary

Great Car Buying Experience I enjoyed my car buying experience from MB Cary. Not only did they have deep knowledge about the brand, they were also very personable, transparent, I enjoyed my car buying experience from MB Cary. Not only did they have deep knowledge about the brand, they were also very personable, transparent, and trustworthy. They worked hard to find me the car I wanted, and kept in contact with me until it was located. This is my first Mercedes, and will never go back to another manufacturer again. Mercedes is awesome, yes, though the customer service experience I had here, is the biggest reason I will own a Mercedes for life. More

Awadi - Mercedes-Benz of Cary Awadi was a pleasure to work with at Mercedes-Benz of Cary. He was very patient and professional as I made a huge purchase. I felt like he really work Awadi was a pleasure to work with at Mercedes-Benz of Cary. He was very patient and professional as I made a huge purchase. I felt like he really worked for me with the management team to get me the deal I came in looking for and was very pleased with the overall outcome of my new car! More

Accommodating and Welcoming I was very impressed with the service I received at MB of Cary. MY salesman Awadi was very pleasant to work with. He quickly accommodated my schedule I was very impressed with the service I received at MB of Cary. MY salesman Awadi was very pleasant to work with. He quickly accommodated my schedule and made an appointment with me that was right at closing time, yet he was patient and saw to it that all my questions were answered. The finance area was also pleasant to work with and they made every effort to do most things over the phone to ensure I could be in and out as quickly as possible, yet never made me feel rushed. More

MB E350 It was absolutely wonderful and hassle free experience buying a CPO MB E350 from Dan Keenan. He is such a professional and easy to deal with professio It was absolutely wonderful and hassle free experience buying a CPO MB E350 from Dan Keenan. He is such a professional and easy to deal with professional dealer. I extremely recommend him and his manager Mike Langlois at Cary Mercedes. Absolutely happy for everything and the service they provided. Highly recommended dealership in the area. I wish all the good luck to Dan for his future. More

Truely exceptional service I've had my 2012 GL450 serviced at MB of Cary for the last 2.5 years after I bought the vehicle from this dealer. My experience with service has been I've had my 2012 GL450 serviced at MB of Cary for the last 2.5 years after I bought the vehicle from this dealer. My experience with service has been truely exceptional. Recently, my foot board was broken. Kim diligently investigated the piece that was broken, identified the parts needed, carefully examined the warranty coverage and helped me to replace the foot board. The craftsmanship was as good as the day I got the car. When my front right light bulb was broken all of sudden, Kim again took me in for an ad hoc service appointment; within 1 hour, I am back on the road again. Kim's professionalism and attention to detail is very impressive. Thank you Kim! More

Great and easy buying experience I had a great experience at MB Cary purchasing a GLC300. My sales associate Jamie was outstanding and the entire process was simple and painless. Can' I had a great experience at MB Cary purchasing a GLC300. My sales associate Jamie was outstanding and the entire process was simple and painless. Can't wait to buy another car from them! More

Service Advisor Kim Fredlund Kim Fredlund has been our service advisor for almost 20 years and is the primary reason I've bought 4 new cars there. She is honest and always looking Kim Fredlund has been our service advisor for almost 20 years and is the primary reason I've bought 4 new cars there. She is honest and always looking out for my best interests. Highly recommended. More

The BEST experience ever!! Thanks Matt C. I seldom write reviews, but when expectations are far exceeded it is an honor to be able to review those who have taken the time to make a sales exper I seldom write reviews, but when expectations are far exceeded it is an honor to be able to review those who have taken the time to make a sales experience one of the best. I recently purchased a pre-owned vehicle from MB of Cary and from my initial contact through the final purchase, Matt Chambliss was simply a pleasure to work with; extremely professional, attentive, personable to the point he took the time to accommodate all my needs. Matt simply went above and beyond, and words could not express how grateful I am for his commitment and genuinely caring details through every step of the way. Having purchased many vehicles prior to this I can attest that to say MB of Cary is THE BEST is an understatement. Everyone at this dealership deserves to be commended for their superb customer service; from the receptionist, the sales team, finance, sales and service managers, and to the service department my deepest gratitude for making this such a pleasant experience. More

Will definitely buy from Mercedes of Cary again!!! I went in to purchase a 2013 Smart car and my Sales person, David Burr was amazing!!! Not only was he early to our appointment, he had all the paperwo I went in to purchase a 2013 Smart car and my Sales person, David Burr was amazing!!! Not only was he early to our appointment, he had all the paperwork already ready and waiting for my signature!!!! Then the Finance dept.. Was just as good!! William Ball also had my paperwork ready and waiting for me to sign... Great job all around!!!!! More