Mercedes-Benz of Cary

Excellent service My experience with Al Awadi at Mercedes Cary was excellent and positive. First I went to see a Highlander they had it from another location. Al Awadi My experience with Al Awadi at Mercedes Cary was excellent and positive. First I went to see a Highlander they had it from another location. Al Awadi brought me the car from the other location and helped me with everything about it, I didn't like the car and I thought of trying something else. I wanted to go somewhere else as I never thought of buying from Mercedes, I used to think they are expensive & too pricey and I won't be get something will fit what I want and need. But Al Awadi listened to me and work on finding me the car that will fit my criteria. Al Awadi was extremely helpful in guiding me and explaining details and showing me everything around my budget. He was patient and very informative, he knows everything about his business. Al Awadi was also helpful in other parts of the deal like in financing and working out the deal with the manager and his sales manager mike was very nice as well . I feel very happy i went there and seeing Al Awadi, he was kind and decent and helped me a lot, and Im planning to send all my friends and relatives to him once they need a new vehicle. I highly recommend Mercedes Cary and advise you to see Al Awadi. And its good to have a bilingual person to help costumers who can speaks AL AWADI mother langue. More

A Different Kind of Experience As a consumer, I'd grown accustomed to outsourced customer service departments and faceless, electronic "help." I went in Mercedes-Benz of Cary not ex As a consumer, I'd grown accustomed to outsourced customer service departments and faceless, electronic "help." I went in Mercedes-Benz of Cary not expecting any real help selecting a car. I had greater doubts about getting a bargain. Imagine my surprise when I got both. Mr. Awadi was gracious and informative. My car came with features I did not expect and a price that provided the incentive to make the purchase. I just wanted a nice car with a great engine and thought I might have to sacrifice certain components so that I could get the benefit of the Mercedes trademark. That wasn't the case. I got more bonuses than I could have dreamed of. It's not just a device that can be used to transport you one place to another, its a beautiful car that was surprisingly affordable. The interior is awesome and the automobile is built for comfort. The salesman made it easy for me to select a great deal and it wasn't just luck. I actually had multiple choices. Mr. Awadi endured my indecisiveness and circumspection. No one wants to risk spending a lot of money and then feel less than excited about the investment. I feel as happy about my new card today as I did one month ago. It's not only a vehicle that I like driving, but its nice to just sit inside and listen to the entertainment system. If you want a nice car and assume that a Mercedes is beyond your bank account, think again. Take the time to pay a visit to the Mercedes dealership in Cary and ask for Mr. Awadi. You won't leave without an option you didn't think you had or without the car you dreamed of. More

Our new purchase We enjoyed our experience at the dealership Our salesman Bert Bowers was wonderful and very informative we love our new vehicle Had a great exper We enjoyed our experience at the dealership Our salesman Bert Bowers was wonderful and very informative we love our new vehicle Had a great experience More

Awesome time mr. Mike was an awesome help! I bought my car for 15 min. I enjoyed my dealer Mike Newman! I think he helped me choose my dream car! Thank you, Desi mr. Mike was an awesome help! I bought my car for 15 min. I enjoyed my dealer Mike Newman! I think he helped me choose my dream car! Thank you, DesiSlava from Cary More

Great experience !!! We have purchased 3 Mercedes Benz from Cary dealership and always work exclusively with David Burr. Not only is he extremely knowledgeable about the p We have purchased 3 Mercedes Benz from Cary dealership and always work exclusively with David Burr. Not only is he extremely knowledgeable about the product, he truly remains "your guy" through the entire time with the vehicle you purchase. Loyal, honest, values your time like no one else, works fast and gives best advice. He is the one always responding to any questions we may have through the time and always makes sure we are taken care of. Grateful to have him as our sales guy and looking forward to work together in the future! More

Great Service Keeps Me Coming Back! Kim Fredlund has been my "service rep" for many years and she is the reason I keep buying w/ MB---she is attentive, understands my crazy schedule and Kim Fredlund has been my "service rep" for many years and she is the reason I keep buying w/ MB---she is attentive, understands my crazy schedule and is always accomodating with a loaner car to insure I stay on track with my work.....and even better, she always gives options for repairs, replacement, etc...I never feel any pressure...I always believe she is looking out for me! More

First Benz I've been a BMW owner for years but wanted to dip my toe into the Mercedes world. Purchased a hard to find CPO. David helped a ton. He is EXTREMELY I've been a BMW owner for years but wanted to dip my toe into the Mercedes world. Purchased a hard to find CPO. David helped a ton. He is EXTREMELY knowledgeable and experienced. Great experience! More

Good experience As a foreign first time to buy car in U.S, Awadi is very helpful to go through everything and offer good price. Good guy recommended for looking for M As a foreign first time to buy car in U.S, Awadi is very helpful to go through everything and offer good price. Good guy recommended for looking for Mercedes. More

Great Car Buying Experience I enjoyed my car buying experience from MB Cary. Not only did they have deep knowledge about the brand, they were also very personable, transparent, I enjoyed my car buying experience from MB Cary. Not only did they have deep knowledge about the brand, they were also very personable, transparent, and trustworthy. They worked hard to find me the car I wanted, and kept in contact with me until it was located. This is my first Mercedes, and will never go back to another manufacturer again. Mercedes is awesome, yes, though the customer service experience I had here, is the biggest reason I will own a Mercedes for life. More