Mercedes-Benz of Cary

Wonderful Experience I had a wonderful experience purchasing my new car at Mercedes-Benz of Cary. Gary Smith made the whole process quick and painless - before I knew it I had a wonderful experience purchasing my new car at Mercedes-Benz of Cary. Gary Smith made the whole process quick and painless - before I knew it I was driving away in my new car. He was extremely knowledgable about the car and all of its features. He even made sure before I left that my phone was paired with the car and downloaded the MBrace app for me. I would highly recommend anyone in the market to go visit Gary. More

quick, smoothe and effective. no b/s good experience. thorough presentation of vehicle and building specifications. delivery about as scheduled and dealer prep was fine. return for simoni good experience. thorough presentation of vehicle and building specifications. delivery about as scheduled and dealer prep was fine. return for simonize coating appears to be just as smooth. More

GREAT EXPERIENCE We took our 2011 ML350 into Mercedes-Benz of Cary for routine service, while we were waiting we met Richard Meagher, We were looking at some of the us We took our 2011 ML350 into Mercedes-Benz of Cary for routine service, while we were waiting we met Richard Meagher, We were looking at some of the used cars inside the dealership, and as we got talking and he showed us our options, we ended up purchasing a new GCL 300. As we couldn't find one with our specific requirements (not for a lack of Richard searching) we ended up ordering a new one. It arrived just when we expected and Richard kept us up to date on the status of our build. Once it was here, he took us through all the features and handed us the keys to our new Mercedes. It was a great experience and we are delighted with the car. Thank you Richard for a job will done. More

Awesome service, very professional and very helpful. It's worth it to drive more than 4 hours to the dealership. and got the great buying experience !Thanks t service, very professional and very helpful. It's worth it to drive more than 4 hours to the dealership. and got the great buying experience !Thanks to Gary Smith and Jonathan Glass , a terrific sales and business manager. It does easier there ! Love my Preowned Subaru !!! More

The best dealership in the Triangle! We had the best customer service from Brent Mikell and the entire staff! They were friendly, attentive and genuine. They were very upfront regarding We had the best customer service from Brent Mikell and the entire staff! They were friendly, attentive and genuine. They were very upfront regarding all of their products and prices. I highly recommend Cary Mercedes Benz.......go see Brent! More

Brent Mikell and William Ball Easy and quick buying experience. Brent was very helpful and courteous. Mr. William Ball made all the paperwork seem not so tedious! Thank you for a g Easy and quick buying experience. Brent was very helpful and courteous. Mr. William Ball made all the paperwork seem not so tedious! Thank you for a great buying experience! More

Bert at Cary MB Bert was great to work with - no pressure and gave all the attention and details needed Highly recommend working with him thank you Bert for your p Bert was great to work with - no pressure and gave all the attention and details needed Highly recommend working with him thank you Bert for your patience as I couldn't make up my mind which car to get More

Mercedes-Benz of Cary best ever car buying experience. Our experience of buying our first Mercedes-Benz has been nothing but over the top. From the time we called to inquire about a certain vehicle until o Our experience of buying our first Mercedes-Benz has been nothing but over the top. From the time we called to inquire about a certain vehicle until our travel to Cary we was always keep informed. Our salesman, Bert Bowers, was the best salesman we have ever had in buying a car. His personally shows how much he enjoys his job. He always answered our questions and explained the car and all of the features very well. He took us to the different departments within the dealership and introduced us to many of the employees. We really felt like he was a long time friend after a few minutes with him. Ive would have no problem coming back to Mercedes-Benz of Cary and Bert Bowers in the future even though it is a 3 hour trip for us. We can honestly say we are very happy that Bert Bowers was our salesman and also that Mercedes-Benz of Cary had our perfect car and we are hoping for many sunny days with the top down and our hair blowing in the wind. Thanks Mercedes-Benz of Cary and especially thanks to Bert Bowers. Happy customer, Glenn & Jane Thumma More

Excellent Service at Mercedes Benz of Cary I am a dedicated customer at MB of Cary - the quality of the cars and the excellent service keep bringing me back. My Service Advisor, Kim Fredlund, i I am a dedicated customer at MB of Cary - the quality of the cars and the excellent service keep bringing me back. My Service Advisor, Kim Fredlund, is extremely attentive, personable, honest, and knowledgeable. Kim juggles every facet of the service experience with a professional approach; if the service department is busy, or if I arrive with an emergency, or even if she is under the weather, Kim is detailed, resourceful, and solution-driven. I'm really grateful - to feel safe while driving my car - and to also know that I truly have an excellent resource in Kim Fredlund. More

They mean it. It's the best or nothing. Purchased 5 Mercedes-Benz all serviced Kim Freudlen and sold by Gary Smith. Have never had a problem with Kim. Her integrity and that of her team is Purchased 5 Mercedes-Benz all serviced Kim Freudlen and sold by Gary Smith. Have never had a problem with Kim. Her integrity and that of her team is why I keep coming back to Mercedes-Benz. They truly mean it when they say it's the best or nothing. It's always been the best service. If you want the best go to the best. In my mind that's Kim. I called to schedule a service appointment one time and I was electronically assigned to another service person. I immediately called and ask to be reassigned to Kim it was done immediately. Kim has been my service person for more than 10 years. I wouldn't trust anyone else with to lead the service on my car but Kim. Kim virtually saved my life during a service visit. She knows I travel a lot and she told me my car was not safe to put on the road. Not sure anybody else would have done that to the degree that she did. She was genuinely worried about my safety. About three weeks later I bought a new car. Kim was the service person for the CPO. Like I said there's no one I would trust to lead the service on my current and previous S-Class vehicles, but Kim. More