Mercedes-Benz of Cary

Harry was wonderful to work with and made the buying process Harry was a wonderful sales representative and made the buying process very easy! I would recommend him and this dealership to everyone! He even gave Harry was a wonderful sales representative and made the buying process very easy! I would recommend him and this dealership to everyone! He even gave me a ride to a car rental business so that I could return my rental and take home my new car! More

Awesome Experience! Mercedes Benz of Cary has exceeded my expectation from all aspects of buying and having a new car. Mike Newman and William Ball was more than helpful Mercedes Benz of Cary has exceeded my expectation from all aspects of buying and having a new car. Mike Newman and William Ball was more than helpful in my car buying process and lifted an immense amount of pressure and anxiety off of me with their due diligence and easy going attitude. I wanted to share my positive experience with Andy Aungvibool. Andy has been my Service Advisor for maintenance and break/fix issues at this location for over a year and I cannot be more thankful to him for everything. Starting my his politeness to his professionalism, ability to understand the issue, recommending the right solution, always going an extra mile in customer satisfaction is just to name a few. It's a common perception that people write reviews for kick-backs, but I am not. And if you have had the experience to work with Andy, you will know it's true! Whenever I have questions, concerns about my vehicle, no matter how busy his day has been, he always finds time to call me back. He always keeps his commitments towards completion of maintenance service, he has a great team of technicians, specially Chris Fulwider. Andy and Chris actually spends a fair amount of time to go over the details at pre and post service of my vehicle. Having people like them, Mercedes can truly live up to their tag line - The best or Nothing! More

Professional and Caring Staff It doesn't matter if I have had the most horrific day, this wonderful girl, Becca brightens up my day with her big smile every time I see her. It mak It doesn't matter if I have had the most horrific day, this wonderful girl, Becca brightens up my day with her big smile every time I see her. It make me not mind the thousands of dollars I've had to spend servicing my Mercedes! More

Thank you Mercedes-Benz of Cary Everyone was extremely helpful. This is a professional and knowledgeable staff. I could not have asked for a better buying experience. Thank you to M Everyone was extremely helpful. This is a professional and knowledgeable staff. I could not have asked for a better buying experience. Thank you to Mercedes-Benz of Cary More

outstanding service dept I have purchased many vehicles over the years at the Mercedes Benz dealership in Cary, NC. But the service dept is the BEST I have ever experienced. T I have purchased many vehicles over the years at the Mercedes Benz dealership in Cary, NC. But the service dept is the BEST I have ever experienced. The service from Kim Fredlund (Service Advisor) and Matthew Child (Technician) were the most helpful and courteous people. They are precise and detail in servicing my needs. I refer all my colleagues to purchase a vehicle from the Mercedes dealership in Cary and make sure they allow Kim Fredlund and Matthew Child to service them... WOW, thank you Dr. Eric L. Ellis More

Will not recommend Lack of respect and integrity when making deals, selling is based on trust and after we agreed on a price and delivery date they sold the car from und Lack of respect and integrity when making deals, selling is based on trust and after we agreed on a price and delivery date they sold the car from underneath. More

MAXIMUM SERVICE DEPT Kim is outstanding! I called in afternoon to see if my auto concern could be looked at (just for me to get a feel about the importance). They made it Kim is outstanding! I called in afternoon to see if my auto concern could be looked at (just for me to get a feel about the importance). They made it happen...Plus a fast, courteous crew and clean comfortable waiting area- even on a Saturday!. Kim always has any issue or problem resolved right the first time! Their diagnosis was on spot. Drives like a dream...fair cost to fix...Although, not needed this time, they would even provide a nice loaner if I needed it! Top notch place. The only place I'd go to get my GLE serviced! More

My personal attention When I come to Mercedes Benz of Cary I feel so very special .From the time I drive up to the service door and get out of my car. I feel like someone When I come to Mercedes Benz of Cary I feel so very special .From the time I drive up to the service door and get out of my car. I feel like someone rolled out the red carpet just for me! My Service person Andy Aungvibool is always wearing a smile and is very friendly. He assures you that everything will be taken care of and in a timely manner. I was not going back to Cary's dealership because I felt it was too far to travel but the treatment and the great service makes you want to drive the distance. More

Wonderful Experience I had a wonderful experience purchasing my new car at Mercedes-Benz of Cary. Gary Smith made the whole process quick and painless - before I knew it I had a wonderful experience purchasing my new car at Mercedes-Benz of Cary. Gary Smith made the whole process quick and painless - before I knew it I was driving away in my new car. He was extremely knowledgable about the car and all of its features. He even made sure before I left that my phone was paired with the car and downloaded the MBrace app for me. I would highly recommend anyone in the market to go visit Gary. More