Back

Mercedes-Benz of Cary

Cary, NC

4.7
339 Reviews
Mercedes-Benz of Cary, a proud member of the Leith family of automobile dealerships, has been serving the Triangle community since January, 2003. We keep a wide selection of Mercedes-Benz new and Certified Pre-Owned vehicles in stock, and are ready to show you the features and benefits of the one that best suits your needs. We pride ourselves on holding to the highest standards of integrity, and strive to give unparalleled customer service at all stages of your purchase and ownership of your Mercedes-Benz. Our service technicians are Master Certified by Mercedes-Benz, and participate in ongoing training to keep up-to-date on the technology of your vehicle. When you are ready for service, you can take advantage of: Free courtesy shuttle, Free loaner vehicles, a newly remodeled showroom and customer lounge, Free Wi-Fi, Free refreshments, and a Free car wash with every service appointment! We hope to see you soon at Mercedes-Benz of Cary, It's easier here!
Contact Dealership

2400 Auto Park Blvd.

Cary, NC

27511

Directions

By Type

Showing 339 reviews

August 01, 2017

C300 and GLA250 Mr. Mike Newman in less than a year he sold me two cars. He is very efficient and wonderful sales representative and he made the buying and the selli More

by Turgut
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Newman
July 26, 2017

Really A Circus driven obviously by clowns My 11th transaction to Official car dealers. Worse experience ever buying a benz from this place. Mbusa should not be proud getting represented by thi More

by Brincarus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Peter Hampson
Jul 26, 2017 -

Mercedes-Benz of Cary responded

It is never a happy moment to respond to a complaint but in fairness I believe in this case it is necessary. A vehicle was purchased in NC and customer drove back to California. When he left he knew we needed various documentation to do the title work in California. One of those items was proof of insurance. From the end of May until July 19th we did not receive proof of valid insurance therefore California DMV could not proceed. That is beyond our control. I believe this customer is to use the preowned vehicle as a limousine so we understand his frustration but as I say the cause of the delay was not with this dealership.

July 21, 2017

Harry was wonderful to work with and made the buying process Harry was a wonderful sales representative and made the buying process very easy! I would recommend him and this dealership to everyone! He even gave More

by Debbie L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry Severino
June 04, 2017

Awesome Experience! Mercedes Benz of Cary has exceeded my expectation from all aspects of buying and having a new car. Mike Newman and William Ball was more than helpful More

by SayakD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Fulwider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Aungvibool, William Ball, Mike Newman
May 26, 2017

Professional and Caring Staff It doesn't matter if I have had the most horrific day, this wonderful girl, Becca brightens up my day with her big smile every time I see her. It mak More

by nagent99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becca Feig
May 22, 2017

Thank you Mercedes-Benz of Cary Everyone was extremely helpful. This is a professional and knowledgeable staff. I could not have asked for a better buying experience. Thank you to M More

by James McDermott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Keenan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Ball, Tim Daniel, Lisa Teixeira
May 16, 2017

outstanding service dept I have purchased many vehicles over the years at the Mercedes Benz dealership in Cary, NC. But the service dept is the BEST I have ever experienced. T More

by Eric Ellis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kimberly Fredlund, Matthew Child
May 12, 2017

Will not recommend Lack of respect and integrity when making deals, selling is based on trust and after we agreed on a price and delivery date they sold the car from und More

by Caldjp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Daniel Keenan
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2017

MAXIMUM SERVICE DEPT Kim is outstanding! I called in afternoon to see if my auto concern could be looked at (just for me to get a feel about the importance). They made it More

by steve j
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kimberly Fredlund
May 03, 2017

My personal attention When I come to Mercedes Benz of Cary I feel so very special .From the time I drive up to the service door and get out of my car. I feel like someone More

by carolyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Aungvibool- Excellent, Kimberly Fredlund
...
20
...