
Mercedes-Benz of Cary
Cary, NC
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 342 reviews
Great Experience at MB of Cary I came in for service but found that the dealer had a hard-to-find used vehicle with the options I wanted. I was introduced to Harry who led me thru t I came in for service but found that the dealer had a hard-to-find used vehicle with the options I wanted. I was introduced to Harry who led me thru the sales process, pulling in all the right folks to make it happen. Excellent service! Harry has followed up with me too. Thanks Harry! More
Exemplary Service I recently visited Mercedes-Benz of Cary. The car salesperson, Matt Chambliss met my family and I; greeted us with such a warm welcome. Despite the mi I recently visited Mercedes-Benz of Cary. The car salesperson, Matt Chambliss met my family and I; greeted us with such a warm welcome. Despite the miserable weather and constant rain, he made our experience enjoyable. He was attentive and engaging and provided answers to all questions raised. During the course of the day, he was courteous and demonstrated excellent interpersonal skills. He has gone above and beyond to delight the customer and I was incredibly pleased with my purchase at the end of the visit. I thoroughly enjoyed my experience and left Mercedes-Benz of Cary smiling. I most definitely recommend Mercedes-Benz of Cary, the atmosphere is wonderful, and the staff are pleasant to work with. More
OFFICE MANAGER MY EXPERIENCE WITH GARY SMITH AT MB OF CARY WAS EXCEPTIONAL GOOD. HE WAS VERY HELPFUL AND THE BEST SALES THERE IS. WOULD GO BACK TO HIM FOR ANOTHER MY EXPERIENCE WITH GARY SMITH AT MB OF CARY WAS EXCEPTIONAL GOOD. HE WAS VERY HELPFUL AND THE BEST SALES THERE IS. WOULD GO BACK TO HIM FOR ANOTHER CAR ANYTIME. GOT EVERYTHING DONE RIGHT AND QUICK. THE BEST MAN FOR THE JOB More
Excellent Buying Experience I went to Mercedes Benz of Cary as recommended by a friend and had an amazing experience! Gary Smith was knowledgeable, patient and courteous as I was I went to Mercedes Benz of Cary as recommended by a friend and had an amazing experience! Gary Smith was knowledgeable, patient and courteous as I was trying to figure out which vehicle worked for me. Will, the Finance Manager guided me through which warranty options would be best for me. I would certainly recommend MB of Cary to anyone in the market. More
Great Experience Great buying experience !!! Mr. Harry Severino was a pleasant salesperson to work with at the Mercedes-Benz of Cary. Harry was informative, patient an Great buying experience !!! Mr. Harry Severino was a pleasant salesperson to work with at the Mercedes-Benz of Cary. Harry was informative, patient and professional as we evaluated and tested many vehicle before I made a same day purchase. It was a smooth process and Harry took care of my needs and all required paperwork to make the purchase. I highly recommend Harry and look forward to work with him on my future purchases. More
A sales professional who knows how to provide service We have worked with Dan Keenan now for the past 6 years and just completed the purchase of our 3rd vehicle (1-new, 2-used) through him. He has very g We have worked with Dan Keenan now for the past 6 years and just completed the purchase of our 3rd vehicle (1-new, 2-used) through him. He has very good industry knowledge and excellent MB product knowledge which has greatly benefited us during the selection process. Like most people we have personal preferences and some special needs; Dan provided guidance to help us get what we want and need. It is often difficult in business to fairly represent both the company you work for and its’ customers, but Dan excels in doing both! It feels good to complete a car purchase and remain upbeat about the whole process. Over the past fifty years of vehicle purchases, we know quality sales service when we experience it! Dan’s unique skills, product knowledge, and genuine nature make us feel as though we have a “friend” in the business. Jim & Marie, Pittsboro More
Greatest buying experience I’ve had I had an excellent experience from Mercedes Benz of Cary. Dan Keenan went above and beyond my expectations. He made the proccess quick and simple. I l I had an excellent experience from Mercedes Benz of Cary. Dan Keenan went above and beyond my expectations. He made the proccess quick and simple. I look forward to doing business again! Thank you so much! More
Dan Keenan is the man! I recently bought my second car from Dan and thanks to him it was my first Mercedes! I've been a BMW person for the past decade, but decided to try a I recently bought my second car from Dan and thanks to him it was my first Mercedes! I've been a BMW person for the past decade, but decided to try a Mercedes. Dan went above and beyond to make sure I was satisfied! I am very happy and will be back... highly recommended! More
Dan Keenan made me a new MB lover! DAN KEENAN made our purchase an excellent experience. I honestly had no intention of buying a MB GLC300. But after being disappointed in ride and com DAN KEENAN made our purchase an excellent experience. I honestly had no intention of buying a MB GLC300. But after being disappointed in ride and comfort of the new Alfa Romeo, disliking the overly-techie Volvo XC60, and Range Rover & Audi Q5 prices being ridiculous, my husband convinced me to visit MB of Cary. I saw the color combo that appealed to me, Dan brought it to the front, I sat in the driver seat, and that was that. Didn't even need to drive it to be sold. Sporty exterior (LOVE the grill) and doesn't look like a mom-mobile. The ride is smooth, drives tight in sport mode, and the cabin is incredibly comfortable. Dan spent lots of time with us explaining the features (which he knows very well) and never pushed us in any way. It was a conversation, not a script, and I liked that. Sam and Becca in the Parts & Service Dept. were great as well and gave me good tips about free carwashes, the wheel & tire package, etc. HIGHLY RECOMMEND DAN KEENAN AND MB OF CARY. More
Top Notch Customer Service! I always receive top notch service from Jim Cassel and his team! He has taken the time to build a relationship with me and always takes the time to e I always receive top notch service from Jim Cassel and his team! He has taken the time to build a relationship with me and always takes the time to explain service, costs associated, etc. I wouldn't take my vehicle to anyone else but him because of the trust that he has established. His service lives up to the Mercedes Benz brand that I have come to know and trust. He always goes above and beyond to ensure I am happy with my service and that I feel safe in my vehicle, as I have to travel a lot due to business. Thanks Jim for caring about my business and for always going the extra "mile" for your customers! More