Mercedes-Benz of Cary

Excellent Buying Experience I went to Mercedes Benz of Cary as recommended by a friend and had an amazing experience! Gary Smith was knowledgeable, patient and courteous as I was I went to Mercedes Benz of Cary as recommended by a friend and had an amazing experience! Gary Smith was knowledgeable, patient and courteous as I was trying to figure out which vehicle worked for me. Will, the Finance Manager guided me through which warranty options would be best for me. I would certainly recommend MB of Cary to anyone in the market. More

Great Experience Great buying experience !!! Mr. Harry Severino was a pleasant salesperson to work with at the Mercedes-Benz of Cary. Harry was informative, patient an Great buying experience !!! Mr. Harry Severino was a pleasant salesperson to work with at the Mercedes-Benz of Cary. Harry was informative, patient and professional as we evaluated and tested many vehicle before I made a same day purchase. It was a smooth process and Harry took care of my needs and all required paperwork to make the purchase. I highly recommend Harry and look forward to work with him on my future purchases. More

A sales professional who knows how to provide service We have worked with Dan Keenan now for the past 6 years and just completed the purchase of our 3rd vehicle (1-new, 2-used) through him. He has very g We have worked with Dan Keenan now for the past 6 years and just completed the purchase of our 3rd vehicle (1-new, 2-used) through him. He has very good industry knowledge and excellent MB product knowledge which has greatly benefited us during the selection process. Like most people we have personal preferences and some special needs; Dan provided guidance to help us get what we want and need. It is often difficult in business to fairly represent both the company you work for and its’ customers, but Dan excels in doing both! It feels good to complete a car purchase and remain upbeat about the whole process. Over the past fifty years of vehicle purchases, we know quality sales service when we experience it! Dan’s unique skills, product knowledge, and genuine nature make us feel as though we have a “friend” in the business. Jim & Marie, Pittsboro More

Greatest buying experience I’ve had I had an excellent experience from Mercedes Benz of Cary. Dan Keenan went above and beyond my expectations. He made the proccess quick and simple. I l I had an excellent experience from Mercedes Benz of Cary. Dan Keenan went above and beyond my expectations. He made the proccess quick and simple. I look forward to doing business again! Thank you so much! More

Dan Keenan is the man! I recently bought my second car from Dan and thanks to him it was my first Mercedes! I've been a BMW person for the past decade, but decided to try a I recently bought my second car from Dan and thanks to him it was my first Mercedes! I've been a BMW person for the past decade, but decided to try a Mercedes. Dan went above and beyond to make sure I was satisfied! I am very happy and will be back... highly recommended! More

Dan Keenan made me a new MB lover! DAN KEENAN made our purchase an excellent experience. I honestly had no intention of buying a MB GLC300. But after being disappointed in ride and com DAN KEENAN made our purchase an excellent experience. I honestly had no intention of buying a MB GLC300. But after being disappointed in ride and comfort of the new Alfa Romeo, disliking the overly-techie Volvo XC60, and Range Rover & Audi Q5 prices being ridiculous, my husband convinced me to visit MB of Cary. I saw the color combo that appealed to me, Dan brought it to the front, I sat in the driver seat, and that was that. Didn't even need to drive it to be sold. Sporty exterior (LOVE the grill) and doesn't look like a mom-mobile. The ride is smooth, drives tight in sport mode, and the cabin is incredibly comfortable. Dan spent lots of time with us explaining the features (which he knows very well) and never pushed us in any way. It was a conversation, not a script, and I liked that. Sam and Becca in the Parts & Service Dept. were great as well and gave me good tips about free carwashes, the wheel & tire package, etc. HIGHLY RECOMMEND DAN KEENAN AND MB OF CARY. More

Top Notch Customer Service! I always receive top notch service from Jim Cassel and his team! He has taken the time to build a relationship with me and always takes the time to e I always receive top notch service from Jim Cassel and his team! He has taken the time to build a relationship with me and always takes the time to explain service, costs associated, etc. I wouldn't take my vehicle to anyone else but him because of the trust that he has established. His service lives up to the Mercedes Benz brand that I have come to know and trust. He always goes above and beyond to ensure I am happy with my service and that I feel safe in my vehicle, as I have to travel a lot due to business. Thanks Jim for caring about my business and for always going the extra "mile" for your customers! More

Rakesh Bought a car from Rakesh great dude see him if you go here also has a great British accent and he gives great high fives Bought a car from Rakesh great dude see him if you go here also has a great British accent and he gives great high fives More

Well that was easy! To be completely honest, I rarely write reviews, especially if someone tries giving me the guilt trip about needing a good review or some form of cons To be completely honest, I rarely write reviews, especially if someone tries giving me the guilt trip about needing a good review or some form of consequences will follow. I'm happy to say that I have the pleasure of writing a well deserved review as I was genuinely satisfied and impressed with our car buying experience this week. We've purchased no less than 10 vehicles in our time and I cannot remember a time where I felt less pressured to buy a car. That still amazes me given we strolled in close to closing, near Christmas, and towards the end of the month, which I assumed was the time any dealership would be mounting a full-court press to close a deal. From the very beginning, our sales person (Matt Chambliss) was extremely professional and effectively/efficiently put us in the seat of our new (to us) car. It was certainly no surprise to hear Matt is a Marine (former active duty) and he continually demonstrated his skills anticipating our questions/requests and satisfied each and every one. The cherry on top was resolving something that I had mentioned, but wasn't written in our deal, just because he knew it would drive me crazy. Other people may not have noticed the thing that was bothering me, but Matt understood that it didn't matter what other people did/did not notice. We were buying the car, we noticed it, so Matt had it corrected even though we didn't press for it after signing the papers. We also had a pleasant experience with William who stepped in to wrap up the deal and put a bow on it. Well, actually Matt had put the bow on the car, which made for a nice photo opportunity for my wife. Thanks again Matt, William, and MB of Cary! More

Best salesman and dealer. Mr. Bowers was the best and most helpful salesman and made my experience a wonderful one. I appreciate his professionalism and honesty. Couldn't ask Mr. Bowers was the best and most helpful salesman and made my experience a wonderful one. I appreciate his professionalism and honesty. Couldn't ask for a better salesman. Evelyn Walters More