Mercedes-Benz of Cary

Best salesperson ever! Jonathan asked the right questions to help us get closer to what we really wanted. In the end he help us work towards an awesome vehicle that had ever Jonathan asked the right questions to help us get closer to what we really wanted. In the end he help us work towards an awesome vehicle that had everything we wanted. Went in looking for a coupe, cam out with the perfect sedan thanks to his help. More

Excellent Customer Experience Certified Sales Consultant Donna Farrar Scott really took the time to get to know me as a customer in order to understand what vehicle would best suit Certified Sales Consultant Donna Farrar Scott really took the time to get to know me as a customer in order to understand what vehicle would best suit my needs. After a considerable amount of time of test driving and reviewing most every imaginable option that my wife and family may or may not need and/or potentially use, Donna was consistently attentive and patient in assisting me with my new car buying decision. Her no pressure persona and extensive product knowledge put me at ease during the entire purchase experience. Donna took the white-glove service that might be expected from a Mercedes-Benz dealer to the next level by thoroughly comparing various options on numerous vehicles available in inventory, both online and on her lot. I feel that Donna was able to present my pricing expectations clearly to the Sales Manager Michael Langlois who was direct and very fair at negotiating an acceptable price on a 2018 GLC300. While in finance, I was able to work with Business Manager William F. Ball, III who skillfully guided the financing approval process efficiently without any expected "up-sells". William's experience at this position was apparent by his masterful ease at navigating every nuance of paperwork. Since this experience, I sincerely look forward to my next vehicle purchase from Donna, Mike & William. Best Regards, More

Excellent Customer Service Matthew Chambliss provided superior customer service. He listened to my concerns and what I wanted in my vehicle. Matthew went above and beyond loca Matthew Chambliss provided superior customer service. He listened to my concerns and what I wanted in my vehicle. Matthew went above and beyond located the exact vehicle, that met all of my criteria. Additionally, Matthew walked me through the set up of my GLS450, he also set up my mBrace on the spot so I didn’t have to call in later. Matthew showed genuine care, concern, and interest to ensure that I had a smooth experience. Matthew took time to add the personal touches, that made this a memorable experience. More

Review for Rakesh Patel Even though I decided to buy another brand I was extremely happy with Rakesh's help. He was very knowledgeable about the car and all the features, ver Even though I decided to buy another brand I was extremely happy with Rakesh's help. He was very knowledgeable about the car and all the features, very helpful throughout the entire process, and very sympathetic about my needs as a customer. He is definitely the most professional sales consultant I've ever worked with. Great experience. More

Found exactly what I was looking for! Found exactly the Mercedes that I was looking for thanks to Harry Sevorino - who gave us great service and got us through the purchase process fairly Found exactly the Mercedes that I was looking for thanks to Harry Sevorino - who gave us great service and got us through the purchase process fairly painlessly. More

2018 Mercedes-Benz E300 I recently leased a new 2018 Cardinal Red Mercedes-Benz E300 from Mercedes-Benz of Cary. I'm a first time Mercedes owner and I could not be happier wi I recently leased a new 2018 Cardinal Red Mercedes-Benz E300 from Mercedes-Benz of Cary. I'm a first time Mercedes owner and I could not be happier with my car. Gary, Neil, and Rakesh took the time to understand what car was going to give me the best value while giving me all of the options that I wanted. We looked at many Mercedes models but I finally decided on the E300 and what a car it is. Jonathan was very helpful in the finance department as well and understood my budget and helped me get the options I needed for my lease. I could not be more appreciative to the team at MB of Cary. I would highly recommend this MB dealer. Their team is outstanding. More

Excellent service! Luxury experience! Donna and Neil gave the absolute best service at Mercedes Benz-Cary. After looking at many other dealerships I found my dream car at MB Cary and it wa Donna and Neil gave the absolute best service at Mercedes Benz-Cary. After looking at many other dealerships I found my dream car at MB Cary and it was the best decision! Donna and I had a great connection and they are lucky to have such a multi-talented woman in sales! Everyone is always welcoming at the dealership. Donna did everything she could to meet my wishes and made my first MB purchase very luxurious and memorable! They were also very accommodating when I came back for a quick service and to get my car shined up. More

Outstanding Personal Care I'm a first time Mercedes-Benz owner. I was so sure I wanted a MB but the buying process seemed a bit intimidating. I decided to take the plunge and v I'm a first time Mercedes-Benz owner. I was so sure I wanted a MB but the buying process seemed a bit intimidating. I decided to take the plunge and visited Mercedes-Benz of Cary. What an awesome experience. Donna, my sales agent, took care of me like I was a sister-BFF. She was so knowlegeable about the product and her warm reassuring approach made me comfortable and confident during the whole purchase process. My financial office, William, guided me through the contract process flawlessly. Well done William. The team at MB Cary is most definitely an assset to the Mercedes-Benz brand. Kudos to Donna and William. More

5 Stars for Bob McGuire and MB Cary This is the 4th Mercedes I have purchased from Bob McGuire and MB of Cary in the last 12 years. 5 stars all around. Bob is one of the most knowledgea This is the 4th Mercedes I have purchased from Bob McGuire and MB of Cary in the last 12 years. 5 stars all around. Bob is one of the most knowledgeable reps there, very attentive and conscientious, and just an all around likeable guy! Plus if you have never purchased a vehicle from MB or Bob you’re in for a treat. Pleasant process, zero pressure. We will be back again. And service is top notch as well! More

Superb Customer Service I’ve been a customer of the Mercedes-Benz of Cay for several years. Kim Fredlund Is our service rep. She is superb at her job. I recently had my car s I’ve been a customer of the Mercedes-Benz of Cay for several years. Kim Fredlund Is our service rep. She is superb at her job. I recently had my car serviced last week and she ensured not only that my car was taken care of but my needs were met also. She is the reason we continue to bring our car to the Cary’s Mercedes Benz. To often people take time to complain however we should also commend people that’s doing a great job. Kim Fredlund is that person! Thank you Kim. More