Mercedes-Benz of Cary

Great Service! Luxury Experience! It was a great experience working with Donna ! She helped me exactly what I need interms of choosing the model of the car to the price range I wanted. It was a great experience working with Donna ! She helped me exactly what I need interms of choosing the model of the car to the price range I wanted. She was always be in touch with me to get all the info I needed the most and made me to buy the car for a great deal. William was wonderful as well. He made the paperwork too easy even there was few issues regarding my credit report. Neil came up with a negotiated price and get the deal done. Thanks to all you guys for getting me the car. I would definitely come back to this location again! More

Process Made Very Simple My new 2018 GLA 250 experience was pleasant, simple, and professional. I gave Donna a time frame as I was working that day, and she got me in and out My new 2018 GLA 250 experience was pleasant, simple, and professional. I gave Donna a time frame as I was working that day, and she got me in and out in a timely fashion. She was knowledgeable and a pleasure to work with on this car deal. I would most definitely return to her for a future Mercedes Benz. More

Amazing service My Wife and I visited Mercedes-Benz of Cary to look at a GLA 250 our sales person Rakesh was amazing, he took his time explaining to us the features My Wife and I visited Mercedes-Benz of Cary to look at a GLA 250 our sales person Rakesh was amazing, he took his time explaining to us the features and benefits of the car we were looking at and there was no pressure to buy the vehicle . After reviewing the vehicle we sat down with him to discuss price and financing and everything went smoothly , we left with a brand new vehicle and very satisfied with the deal and the service and I highly recommend dealing with Mercedes-Benz of cary. I highly recommend talking with rakesh More

Outstanding Customer Service Everytine I have worked with Bob McGuire, he has consistently provided professional, prompt and knowledgeable assistance. I would highly recommend wo Everytine I have worked with Bob McGuire, he has consistently provided professional, prompt and knowledgeable assistance. I would highly recommend working with him on your next purchase. More

Dream Team - Donna and Neil I just bought a new GLE and Donna and Neil worked with me on price and made sure I got exactly what I wanted. They didn’t pressure me and they worked I just bought a new GLE and Donna and Neil worked with me on price and made sure I got exactly what I wanted. They didn’t pressure me and they worked to earn my business. You will not be sorry if you use Donna as your agent, she will advocate for you and find you the best discounts to make your car buying experience a breeze. She even follows up afterwards about pending items and will even make the trip out to you if necessary. Between the two of them, I felt extremely satisfied to be able to join the Mercedes Family, and they definitely have a customer for life! More

Safety & Service! Kim Fredlund, Service Advisor Extraordinaire is Honest, Compassionate, Detailed and represents Mercedes Benz of Cary to the highest level. One Call, O Kim Fredlund, Service Advisor Extraordinaire is Honest, Compassionate, Detailed and represents Mercedes Benz of Cary to the highest level. One Call, One Stop, One Time! Regardless of where you purchased your Mercedes Benz, your safety in a proper serviced vehicle is her number one concern. If safety of your serviced vehicle and your loved ones is your number one concern, call Kim @ 919-380-1800. She will give you peace of mind and return to you a safer running serviced vehicle. More

Mercedes Benz of Cary is best place to buy your Mercedes! I originally saw the vehicle online. I sent an inquiry and got a response back as soon as the dealership opened. The online description was very acc I originally saw the vehicle online. I sent an inquiry and got a response back as soon as the dealership opened. The online description was very accurate. The e-commerce manager was great in hooking me up with salesman Bob McGuire. Bob was great. He answered my questions truthfully. He had my new Benz ready for me the next day when I went to pick up. Bob made a usually tough and long process very easy and fun! The Cary Mercedes dealership is so good that I drive from Wilmington, NC to buy all my Mercedes! Thanks again, guys! More

Great customer service Donna was a delight to work with! She helped us find exactly what we needed in the price range we wanted. When we came to sign the paperwork the next Donna was a delight to work with! She helped us find exactly what we needed in the price range we wanted. When we came to sign the paperwork the next morning she had coffee and snacks waiting for us! The little details made the experience all the more special. William was wonderful as well. He made the paperwork painless. Mike was willing to negotiate with us and deal got done. Thanks to all the staff we worked with. We would definitely come back to this location again! More

Amazing dealership! Sales and service! I recently leased my third car from Mercedes-Benz of Cary and my mom bought her second. William Ball, their finance director is the reason I continue I recently leased my third car from Mercedes-Benz of Cary and my mom bought her second. William Ball, their finance director is the reason I continue to drive over an hour to get my cars from there. My salesperson Burt Bowers was amazing as well. I still drive to Cary to get my car serviced even though I work a mile from a Mercedes-Benz dealership. The people make the difference! I cannot recommend them highly enough. More

Incomparable Customer Service My experience at Mercedes Benz of Cary was one of the ever. Gary Smith’s extensive product knowledge and professionalism is incomparable. With so m My experience at Mercedes Benz of Cary was one of the ever. Gary Smith’s extensive product knowledge and professionalism is incomparable. With so much to choose from, it was a challenge to make a final dedcison. After testing driving a few vehicles, he explained the benefits of each model and assisted me in selecting the vehicle for my lifestyle. I didn’t feel pressured to buy and I felt he was genuinely concerned and not just trying to sell a car. More