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Mercedes-Benz of Cary
Cary, NC
339 Reviews
Mercedes-Benz of Cary, a proud member of the Leith family of automobile dealerships, has been serving the Triangle community since January, 2003. We keep a wide selection of Mercedes-Benz new and Certified Pre-Owned vehicles in stock, and are ready to show you the features and benefits of the one that best suits your needs. We pride ourselves on holding to the highest standards of integrity, and strive to give unparalleled customer service at all stages of your purchase and ownership of your Mercedes-Benz. Our service technicians are Master Certified by Mercedes-Benz, and participate in ongoing training to keep up-to-date on the technology of your vehicle. When you are ready for service, you can take advantage of: Free courtesy shuttle, Free loaner vehicles, a newly remodeled showroom and customer lounge, Free Wi-Fi, Free refreshments, and a Free car wash with every service appointment! We hope to see you soon at Mercedes-Benz of Cary, It's easier here!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 339 reviews
October 25, 2018
Great customer service Had a great experience with the Cary Mercedes Team. Great selection, respectful of our time and made us feel appreciated. If you're looking for a Merc Had a great experience with the Cary Mercedes Team. Great selection, respectful of our time and made us feel appreciated. If you're looking for a Mercedes, don't go anywhere else. More
by SRod
Employees Worked With
William Ball, Rakesh Patel
October 24, 2018
Excellent Customer Service Recently purchased a pre-owned vehicle and worked with Donna Scott and William Ball. Both were excellent and customer focused. We came in late so the Recently purchased a pre-owned vehicle and worked with Donna Scott and William Ball. Both were excellent and customer focused. We came in late so the transaction went on past closing time and they were very patient and helpful. Far superior to past experiences with other dealerships. More
by Jason
Employees Worked With
William Ball, Donna Scott
October 19, 2018
Best car buying experience ever!!! Recently I decided to purchase my first Mercedes and Gary Smith at Mercedes-Benz of Cary was highly recommended. After a brief discussion of what I wa Recently I decided to purchase my first Mercedes and Gary Smith at Mercedes-Benz of Cary was highly recommended. After a brief discussion of what I wanted and a couple of test drives, Gary, without any pressure, helped me to choose my perfect vehicle. He was professional and excellent in explaining all the features of the vehicles. Everyone there was so nice and friendly which just made my whole car buying experience like no other. Thanks for making me feel like family! More
by dreamcar
September 29, 2018
Overall great experience Donna is a wonderful woman to work with. She listens, is very efficient, knowledge, upfront, honest and caring. Buy your next car with Donna, you won' Donna is a wonderful woman to work with. She listens, is very efficient, knowledge, upfront, honest and caring. Buy your next car with Donna, you won't be disappointed. We found her personality was incredible and eased the experience of car buying!! More
by Kevin Baker
Employees Worked With
William Ball, Donna Scott
September 28, 2018
Steve Very pleased with my experience at Mercedes of Cary. There was no pressure or hassle. My salesman was very knowledgeable and informative. Thanks M Very pleased with my experience at Mercedes of Cary. There was no pressure or hassle. My salesman was very knowledgeable and informative. Thanks Mike you were great! More
by SteveO
Employees Worked With
William Ball, Mike Newman
September 12, 2018
Nice people. The salesman did a great job on the test run explain the car well. He was very nice and I would definitely tell my friends if they are looking for a c The salesman did a great job on the test run explain the car well. He was very nice and I would definitely tell my friends if they are looking for a car go to Mercedes-Benz in Cary and ask for Rakesh Patel. More
by Bummer
Employees Worked With
Rakesh Patel
September 07, 2018
Great experience, our second Benz from here Rakesh was very service oriented, answered every question, patience and detailed. He was not pushy at all. Reliable and always looking out for us. Exc Rakesh was very service oriented, answered every question, patience and detailed. He was not pushy at all. Reliable and always looking out for us. Excellent More
by Jl
Employees Worked With
William Ball, Kimberly Fredlund, Rakesh Patel
September 06, 2018
Service spelled T-R-U-S-T Mike Lovejoy is a top-shelf expert. My rep, Bob McGuire, celebrated 20 yrs with MB Cary in June 2018 and has all ways "steered" me in the right direct Mike Lovejoy is a top-shelf expert. My rep, Bob McGuire, celebrated 20 yrs with MB Cary in June 2018 and has all ways "steered" me in the right direction. Excellent all-around experience. Highly recommend. More
by JoannaM
August 31, 2018
Very Helpful Pretty excited to get my car from here. The experience is pretty good overall. Donna has been a very helpful sales throughout the process. Thank her v Pretty excited to get my car from here. The experience is pretty good overall. Donna has been a very helpful sales throughout the process. Thank her very much. More
by hh98
Employees Worked With
Donna Scott
August 30, 2018
Awesome Ezperience !!! Donna Scott & all the staff at Mercedes of Cary are a class act... From the doors being opened for you as you enter the building to the pick up of you Donna Scott & all the staff at Mercedes of Cary are a class act... From the doors being opened for you as you enter the building to the pick up of your new car is astounding & memorable... Not only did Donna help me pick out the best car suited for me, her undying effort to make me happy leaves me speechless.. a huge bow on my car at pick up, a gift, a hug, a run down on how car works, etc An experience that anyone should welcome!! So happy with Donna & all the staff there at Mercedes of Cary THANK YOU 😘😘😘 More
by Bounceusa
