Mercedes-Benz of Cary

True Customer Service I always receive exceptional service whenever I get to work with Sabrina as my service advisor in Cary. She consistently provides sincere service for I always receive exceptional service whenever I get to work with Sabrina as my service advisor in Cary. She consistently provides sincere service for ensuring all my needs are taken care of, time and time again. In my most recent service visit, Sabrina demonstrated true customer service at it's finest. She identified an oversight from one of my past (>1 year ago) service visits, and upon her own volition, she took the time to thoroughly research the potential oversight matter, and then to immediately correct it that same day. I have significant appreciation for Sabrina. She saved me money on my service and as always, she's a delight! More

CLS 450 Great service and help in getting the car brought from Florida to Cary in a timely fashion. I was kept informed of each step in the process and got t Great service and help in getting the car brought from Florida to Cary in a timely fashion. I was kept informed of each step in the process and got the car we wanted delivered. More

Awesome service Customer service experienced is phenomenal and spectacular. Best price, quality and friendly environment. Clean cars, both interior and exterior looks Customer service experienced is phenomenal and spectacular. Best price, quality and friendly environment. Clean cars, both interior and exterior looks great. Need a car go to Mercedes-Benz of Cary! More

Blessing to do business with Brad was so patient, knowledgeable, approachable, honest, and went above and beyond to answer our questions. He was such a blessing to do business wit Brad was so patient, knowledgeable, approachable, honest, and went above and beyond to answer our questions. He was such a blessing to do business with. More

Excellent Customer Service Brad made my car-buying experience fast, easy, and enjoyable. He was extremely friendly, knowledgeable, and went above and beyond to accommodate my sc Brad made my car-buying experience fast, easy, and enjoyable. He was extremely friendly, knowledgeable, and went above and beyond to accommodate my schedule. I am always apprehensive about buying cars, but Brad was not pushy and did not make me feel pressured into making a purchase. He was genuinely concerned about my satisfaction with my vehicle and even followed up after to ensure I was happy with my purchase. I highly recommend Mercedes-Benz of Cary, specifically Brad, if you are looking for a credible and customer service-oriented salesperson. More

Very pleasant young man help me with what I wanted Every one was very helpful and did not take all day to have me riding in some thing that I could afford . Did not feel pressured into a purchase Every one was very helpful and did not take all day to have me riding in some thing that I could afford . Did not feel pressured into a purchase More

Great experience! When I walked into the Mercedes dealership “just to look,” I wasn’t sure what to expect because while I was in the market for a new car, I didn’t know When I walked into the Mercedes dealership “just to look,” I wasn’t sure what to expect because while I was in the market for a new car, I didn’t know what I needed—I’m so glad Alex happened to be available to help me! His no pressure approach made me feel comfortable to test drive several cars and he was so knowledgeable about each I didn’t feel the need to go home and do additional research. When I finally decided on a model a few days later, Alex and the finance team were super accommodating by getting the paperwork done quickly and painlessly. I couldn’t be happier with my amazing new car and the service I got from Alex and others at Mercedes Benz of Cary. Thank you for being such awesome people! More

Class I have been given the best customer service I've had in ages. I can’t fathom going anywhere else to buy a car. I truly felt they wanted the best for m I have been given the best customer service I've had in ages. I can’t fathom going anywhere else to buy a car. I truly felt they wanted the best for me - not just out there to make a sale and not have your best interest in mind. Alex Ward was knowledgeable of the cars, enjoyable to work with and even followed up with me after the purchase. William Ball was so uplifting as well. The gentleman who buffed out scratches in my car was amazing too! This dealership is top notch and has a stellar team! More

"What a pleasure working with Donna Scott !" What a pleasure it was working with Donna Scott! She made the entire process from start to finish feel like a dream! She's very professional , patient What a pleasure it was working with Donna Scott! She made the entire process from start to finish feel like a dream! She's very professional , patient, kind, knowledgable and just amazing. She helped us find the exact car we were looking for and because we wanted to bring the car home before the weekend was over she stayed very late with us and even offered us a pizza dinner ! We couldn't be happier , thank you again and again Donna!! Very happy buyers, John and Veronica More

A salesman who really care. John Womack was phenomenal he met all my needs John took his time to show me and my husband everything on my new Mercedes that I bought from Fayettevi John Womack was phenomenal he met all my needs John took his time to show me and my husband everything on my new Mercedes that I bought from Fayetteville what they didn't explain to me I recommend Leith they are the best I will be back for my service. Thank you John you're the best More