Mercedes-Benz of Caldwell

Highly Recommend Keith and Jon for Sales and Service I came in recently to look at new models while my current vehicle was being serviced. Keith DeYoung, the Sales Manager, took the time to show me recen I came in recently to look at new models while my current vehicle was being serviced. Keith DeYoung, the Sales Manager, took the time to show me recent MB models and to fill me in on their features. He was very informative and went above and beyond to make me feel comfortable. Although I wasn't purchasing a car that day, he was very accommodating and had a no pressure attitude. He showed me a variety of vehicles to fit my family and financial needs. I will be returning to MB of Caldwell and look forward to the next opportunity to buy/lease a car from Keith. Jon Polera, the Service Director, was there to answer any questions I had regarding my current vehicle. I have had services done before at other dealerships and by far this was the best experience I have had. The department and Jon were knowledgeable and helpful beyond my expectations. The service was spectacular and my car came back looking brand new after the service was completed. Overall a great experience!! More

Highly Recommend Michael Salvati We purchased a certified pre-owned E350. Michael was professional throughout the purchasing process. He is straightforward and no nonsense. A pleas We purchased a certified pre-owned E350. Michael was professional throughout the purchasing process. He is straightforward and no nonsense. A pleasure to deal with. More

Quick and easy Just st like buying a pair of shoes. Mr. Deshone Drummond knows what he's doing. Accomodation 10/10, professionalism 10/10, Attention to detail 10/10 Just st like buying a pair of shoes. Mr. Deshone Drummond knows what he's doing. Accomodation 10/10, professionalism 10/10, Attention to detail 10/10 More

Very accommodating Buying a car from MB of Caldwell with Jonathan Murphy was stress free and actually enjoyable. We were looking for a specific model and Johnathan was a Buying a car from MB of Caldwell with Jonathan Murphy was stress free and actually enjoyable. We were looking for a specific model and Johnathan was able to accommodate us. I will definitely recommend this dealership and Jonathan to my friends! Robert Cantor More

Excellent Experience with Jonathan and Al This was my first experience buying/leasing a Mercedes Benz and Jonathan made it a great one. He was very professional and had a great attitude. We This was my first experience buying/leasing a Mercedes Benz and Jonathan made it a great one. He was very professional and had a great attitude. We had our 7 month old daughter with us during this visit and he was very accommodating and let us test our car seat, in the truck we wound up purchasing, to see if there was enough room in the front with the baby seat installed. He played no games and gave us a really great deal on our GLK 350 which we now love. We really had a great experience with Jonathan and will buy our next car from him as well. After the sale was complete we went to see Al Reci and sign all the papers and finalize the deal. He was also very professional and also treated us great. I really liked the whole experience at Mercedes Benz of Caldwell and will definitely be back there when its time to get our next truck. They even have an awesome logo! I'd like to say thanks to Jonathan and Al for an awesome experience!!! More

Amazing Experience My salesman Jonathan Murphy made my experience the best I have ever had at a dealership. I will never go anywhere else and I will only deal with him a My salesman Jonathan Murphy made my experience the best I have ever had at a dealership. I will never go anywhere else and I will only deal with him and my family as well. Jonathan made me very happy and I love my new Mercedes I am so happy. Also Al Reci was a huge help and made my experience amazing as well. They are both 2 of the best I have ever dealt with. I will only deal with them, thank you guys! Jessica Anfibio More

Excellent Salesperson and Business Manager Jonathan Murphy went above and beyond to make the buying experience comfortable and enjoyable. Working with Al Reci was easy as well and the two of th Jonathan Murphy went above and beyond to make the buying experience comfortable and enjoyable. Working with Al Reci was easy as well and the two of them make an excellent team! More

Suberb Salesmanship Clinton Vail walked me through the Mercedes brand and features and helped me zero in on my dream car. He is truly a professional who cares about find Clinton Vail walked me through the Mercedes brand and features and helped me zero in on my dream car. He is truly a professional who cares about finding the right car. Loved his sense of humor! I can't wait to buy my next car from him. More

Excellent, personable service From the moment I drove into the parking lot until the time I left, I felt catered to. I could not find a place to park so I saw two salesmen walking From the moment I drove into the parking lot until the time I left, I felt catered to. I could not find a place to park so I saw two salesmen walking outside and I asked them where could I park? To my delight, one of the salesmen just immediately offered to park my car and bring my keys in to me, and I wasn't even his customer! This is how my entire experience went...I experienced friendliness, timeliness, concern, patience, high quality, and competence. More

My experience exceeded my expectations from beginning to end It was easy. Robert Hayes sold me my very 1st. Mercedes some 10+ years ago and now as General Manager, leads a great team! He continues to instill and It was easy. Robert Hayes sold me my very 1st. Mercedes some 10+ years ago and now as General Manager, leads a great team! He continues to instill and exemplify Loyalty, Trust and Genuine Customer Service on all levels. I would only partner with him, his recommendations and guidance. Meeting Michael Napurano, with his years' of sales expertise, is unbelievably knowledgable, patient, excellent communicator and topnotch in customer service. The transaction was smooth, fun and joyful due to his outgoing personality and true professionalism. Now Michael too, is on Team Edie! Just today he called to follow-up on how I am proceeding with the new car- who could ask for more. Totally winning combination- his passion, wit, sincerity and caring goes a long way. Edie L. More