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Mercedes-Benz of Caldwell
West Caldwell, NJ
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Dealership review Courteous,friendly , knowledgeable and proffessional. Mr Viole was very thorough helpful in going over all the options. The follow up from the deale Courteous,friendly , knowledgeable and proffessional. Mr Viole was very thorough helpful in going over all the options. The follow up from the dealership was good. More
Wonderful. It was a great experience buying a car from Mercedes Benz of Caldwell. Richard -our sales person was very efficient. I would highly recommend this de It was a great experience buying a car from Mercedes Benz of Caldwell. Richard -our sales person was very efficient. I would highly recommend this dealership when considering buying Mercedes Benz. More
Excellent I love bringing my car in for service, everyone is so nice and helpful. Especially my service guy Alfredo he always makes my experience easy. I love bringing my car in for service, everyone is so nice and helpful. Especially my service guy Alfredo he always makes my experience easy. More
lease a new car When I visited the dealership I was assigned to Richard Viole who became my salesman. I found him knowledgeable but most of all very professional and When I visited the dealership I was assigned to Richard Viole who became my salesman. I found him knowledgeable but most of all very professional and easy to work with. I had many questions and he had acceptable answers. I would not only use Caldwell Mercedes, but I would direct them to use Richard as their sales person. More
Very professional, no nonsense dealership Mr. Viole (sales) was very professional and courteous during our dealings. Very good demeanor and a vgreat personality. He certinly takes away the s Mr. Viole (sales) was very professional and courteous during our dealings. Very good demeanor and a vgreat personality. He certinly takes away the stigma of the typical "car salesman" rep. As a sales trainer, he did everything to help me make a decision right there on the first visit. More
Great customer service Whether via phone or in person I always receive great service from the dealership and Alfredo. They take great care of me and my vehicle. Whether via phone or in person I always receive great service from the dealership and Alfredo. They take great care of me and my vehicle. More
Richard Viole and the rest of the team made buying a pleaure I've bought quite a few cars in my life, but Richard Viole at MB of Caldwell made this experience second to none. Everyone else contributed as well. G I've bought quite a few cars in my life, but Richard Viole at MB of Caldwell made this experience second to none. Everyone else contributed as well. Great team. More
Sales and service The staff members are very diligent in the work they deliver to each customer. The service department is always so pleasant and prompt when interactin The staff members are very diligent in the work they deliver to each customer. The service department is always so pleasant and prompt when interacting with customers. I recommend this dealership to anyone looking for a new or used vehicle. More
It was efficient and professional. I always have a good experience at Mercedes-Benz of Caldwell. I would definitely recommend you to anyone looking for a great car, It was efficient and I always have a good experience at Mercedes-Benz of Caldwell. I would definitely recommend you to anyone looking for a great car, It was efficient and professional. . More
Professional, customer focused The buying experience at Mercedes Benz of Caldwell was excellent. The salesman, Richard Viole, was professional and knowledgeable with the kind of cus The buying experience at Mercedes Benz of Caldwell was excellent. The salesman, Richard Viole, was professional and knowledgeable with the kind of customer focus you would expect when buying a high end luxury car. The sales manager supported Rich and made the negotiation process business-like and more than fair. The finance manager's efficient process, conducted with consummate professionalism, made completing the purchase easy. Alfredo in the service department went above and beyond to meet my needs. This is an outstanding dealership. More