Mercedes-Benz of Caldwell

Best Service Ever My service advisor is Franca Marciano. She takes care of everything for me. She always has a smile on her face! She knows everything about my cars...& My service advisor is Franca Marciano. She takes care of everything for me. She always has a smile on her face! She knows everything about my cars...& I have 3 Mercedes! No matter what, I will always seek Franca. More

Murphy is the Man! Great experience with this dealer, and Jonathan Murphy in particular. I drove over 2 hours to deal with this team. In all the years I have been leas Great experience with this dealer, and Jonathan Murphy in particular. I drove over 2 hours to deal with this team. In all the years I have been leasing and purchasing cars, this was by far one of the best experiences Al in Finance was very knowledgeable, friendly and helpful. Even though the dealership was absolutely swamped on a beautiful Saturday morning, they never made me feel rushed. They are all top notch, and made the long trip worth while. I will definitely go here first when looking for the next car! More

Jonathan Murphy ::FIVE STARS:: Knowing Jon for many years, I always knew he had a knack and love for cars. When I could afford the best, I wanted the best, so I came to the BEST. Knowing Jon for many years, I always knew he had a knack and love for cars. When I could afford the best, I wanted the best, so I came to the BEST. His attention to detail and energy made the process fun and personalized. I have the attention span of a goldfish, so going through everything with me and keeping my attention is very challenging. He managed to get me through and keep it as quick as possible. The first truck he showed me was the one I took. He was able to tell me what I wanted by just asking a few questions! I'm glad to be apart of the benz family now, (formerly lincoln) and can't wait for my next experience! I will be sending all my friends! Thanks so much BENZ of Caldwell and jon! More

Excellent and very friendly customer service! It was a pleasure to deal with Richard Viole. He is very professional, knowledgeable and friendly. I picked the car that they had it in stock. Richard It was a pleasure to deal with Richard Viole. He is very professional, knowledgeable and friendly. I picked the car that they had it in stock. Richard went to the manager multiple times to get it done at the number that I wanted to be. I am very happy with Richard's service and my new car. More

Courteous service with a few hiccups Our sales person Richard was very courtious and helpful. He knew the car details very well and made every effort to accommodate our needs and come to Our sales person Richard was very courtious and helpful. He knew the car details very well and made every effort to accommodate our needs and come to a reasonable deal. We did have a hiccup when picking the car up, even though we made an appointment the car was not ready to be picked up. When Richard found out he was dismayed and tried to take care of it as best he could but it still was an extra hour and a half longer then expected. More

Good experience Nice place, a little tight. Great salesperson, very knowledgeable. Managers worked with me to get my price. Car delivered on time, easy finance proc Nice place, a little tight. Great salesperson, very knowledgeable. Managers worked with me to get my price. Car delivered on time, easy finance procedure worth accommodating hours. Good experience. More

Great Service Richard Viole has displayed an overall professionalism and attention to detail at the highest level as regards my purchase at Mercedes-Benz of Caldwel Richard Viole has displayed an overall professionalism and attention to detail at the highest level as regards my purchase at Mercedes-Benz of Caldwell. I would not hesitate to recommend him to friends in the future. Sincerely. John S Caparimo More

Great overall Have been a long time luxury automotive driver and have had such an amazing experience at MB of Caldwell since Alfredo has joined your team. I wanted Have been a long time luxury automotive driver and have had such an amazing experience at MB of Caldwell since Alfredo has joined your team. I wanted to express my appreciation for his overall professionalism and attention to detail. I have recommended people in the past to this location and thanks to Alfredo, will continue to do so. More

Great Service I was serviced by Alfredo , he is phenomenal. He makes sure Mercedes Benz keeps up with what they are known for luxury car and great customer service I was serviced by Alfredo , he is phenomenal. He makes sure Mercedes Benz keeps up with what they are known for luxury car and great customer service . I must say he goes above and beyond. More

Great service Richard was great pointing out the differences between MB and other cars in the same class and category. Please to buy a car from him Richard was great pointing out the differences between MB and other cars in the same class and category. Please to buy a car from him More