Mercedes-Benz of Caldwell

New vehicle lease Absolutely the Best experience in leasing a vehicle that I can recall. Extremely Professional proficient and to the point. The entire dealership showe Absolutely the Best experience in leasing a vehicle that I can recall. Extremely Professional proficient and to the point. The entire dealership showed a very High degree of knowledge in the vehicle product and customer service. A real pleasure in leasing a vehicle here. My sales representative Jonathan Murphy was absolutely AWESOME he presented the vehicle excellently and showed himself to be a true Professional handling the entire deal..Once again a Great pleasure to deal with Jonathan and the entire Staff at Mercedes Benz of Fairfield NJ....Also a special Thanks to Marlene who made my Wife and I feel as if We were Family.... More

Great experience Richard was well informed, professional and courteous. Everything was done on schedule and to my satisfaction. Price was very competitive with other Richard was well informed, professional and courteous. Everything was done on schedule and to my satisfaction. Price was very competitive with other dealers in the area. More

Flawless Jonathan Murphy went above and beyond to ensure I walked out of the dealership with the perfect car and the perfect price. The experience was perfect Jonathan Murphy went above and beyond to ensure I walked out of the dealership with the perfect car and the perfect price. The experience was perfect from start to finish. I highly recommend Jonathan as well as this dealership for a high quality experience. More

John Murphy makes buying a Mercedes a Great experience! I recently bought a new car from this dealership and worked with John Murphy. He is knowledgeable, provides excellent service, doesn't pressure you, a I recently bought a new car from this dealership and worked with John Murphy. He is knowledgeable, provides excellent service, doesn't pressure you, and throws in a few good stories and makes you laugh so you feel really good about your big purchase. I would use John again and definitely recommend him to all my family and friends. More

Great service Fast, efficient, professional. Great customer service. Friendly, helpful. Dealer had a great selection of cars. Delivered on time as promised. Re Fast, efficient, professional. Great customer service. Friendly, helpful. Dealer had a great selection of cars. Delivered on time as promised. Reviewed all new features on the vehicle. Took the time to explain vehicle options and services More

S550 Purchase I recently purchased a new S550 from Mercedes Benz of Caldwell. There is not enough to be said about the outstanding service throughout the entire pro I recently purchased a new S550 from Mercedes Benz of Caldwell. There is not enough to be said about the outstanding service throughout the entire process. The entire staff was more than helpful and made my experience second to none. I will definitely be purchasing more vehicles through them. Highly recommend! More

PRICELSS EXCELLENCE My continued experience with my Advisor is matchless ! Franca Urbano- Marciano is a VERY PROFESSIONAL, DEDICATED, HARD WORKING AND ALWAYS WILLING TO G My continued experience with my Advisor is matchless ! Franca Urbano- Marciano is a VERY PROFESSIONAL, DEDICATED, HARD WORKING AND ALWAYS WILLING TO GO THE EXTRA MILE without question !!! she is ALWAYS UPFRONT, HONEST AND PLEASANTLY HUMOROUS !!! she is truly A RARE ASSET to the Brand of Mercedes . She on a unofficial visit referred me to Andrew Beifus and now I'm in the OUTSTANDING TRUCK THAT I'M TOTALLY IN LOVE WITH !! Andrew and the rest of the staff made my purchase experience simple and satisfying .....I got the DEAL OF THE CENTURY and could not be more pleased with Mercedes Benz of Caldwell the dealership is EXCELLENCE AT ITS BEST !!! More

Excellent Experience Rich was honest, professional, personable, accommodating, thorough and understanding; he immediately realized what was important to me and made sure t Rich was honest, professional, personable, accommodating, thorough and understanding; he immediately realized what was important to me and made sure to key in on those issues and questions in a professional manner. Rich did everything possible to ensure my personal time was well spent (including asking another sales associate to take me for a second test ride when I came to the dealership while Rich was working with another client). Nick was great in structuring the deal, including responding to my wants to know a clear and understandable 'all-in price' and breakdown. Al made sure to get final paperwork and financing matters completed and out of the office quickly after a very long day, while keeping me laughing. Eric, the service guy who showed me the features of the car, was very patient and thorough. My overall experience with this dealership, especially Rich, was excellent More