Mercedes-Benz of Caldwell

Best sales and service department! Franca continually exceeds all expectations. Thank you! My car had a few minor issues along with a scheduled service. Each and every item was handled Franca continually exceeds all expectations. Thank you! My car had a few minor issues along with a scheduled service. Each and every item was handled correctly the first time! More

Above and beyond The service dept is closed for normal operation, that did not stop Franca from arranging a loaner for us. Our S-Class had no heat (very hard to get ar The service dept is closed for normal operation, that did not stop Franca from arranging a loaner for us. Our S-Class had no heat (very hard to get around in the northeast in December without heat or defroster). They let me come in and get a loaner while leaving ours until Service returned to normal operations. More

Classy! I was buying a 2012 Toyota RAV4 at a Mercedes dealership, and discovered a whole new level of the car-buying experience. I showed up there in my daily I was buying a 2012 Toyota RAV4 at a Mercedes dealership, and discovered a whole new level of the car-buying experience. I showed up there in my daily outfit of faded jeans and a flannel shirt, and found myself surrounded my men impeccably dressed in suits and ties, and treating me with the same respect and dignity they clearly offer everyone who walks in the door, as if I was purchasing a top-level Mercedes. Jonathan Murphy, my salesperson, was an affable, easy-going, friendly and "regular" guy who made my purchase seamless and simple, and was always available and responsive, just a text or cell call away. George Ikonomakos, the twinkly-eyed man behind the scenes, made the negotiating process smooth and the deal went through to my financial satisfaction without that car-salesman feeling that I was haggling on the streets of Tijuana. Together Jonathan and George represented the best of professionalism. More

A dealership you can trust Buying, leasing or servicing a vehicle can be a stressful situation. Dealing with Jon Murphy and Al Reci was like siting down and talking with old fri Buying, leasing or servicing a vehicle can be a stressful situation. Dealing with Jon Murphy and Al Reci was like siting down and talking with old friends. No pressure just plain honest talk. A knowledgeable team that go out of their way to put together a deal everyone can feel good about. More

Great Experience Great experience - from the start, my salesman Jon (Murph) Murphy provided excellent, friendly and knowledgeable service. Sales mgr. George I. and pa Great experience - from the start, my salesman Jon (Murph) Murphy provided excellent, friendly and knowledgeable service. Sales mgr. George I. and parts mgr. Eric E. were also very helpful and provided excellent service, as did Brian from roadside asst. More

Bought 2015 mercedesml350 When I came to the dealership to help my mom find a car for her, Jonathan Murphy approach us quickly and asked us what vehicle we wanted to see. He When I came to the dealership to help my mom find a car for her, Jonathan Murphy approach us quickly and asked us what vehicle we wanted to see. He was very helpful in finding the vehicle we wanted to test drive the vehicle. When my mom test drive the vehicle, he was very knowledgeable and answered all our questions. When it was time to do the deal, he didn’t pressure my mom to buy the vehicle. It was easy to deal with him. My mom bought 2015 Mercedes ML350. She was happy driving the vehicle home. We would definitely recommend him to all our family and friends. More

Exceptional service by caring professionals The sales rep made the return and acquisition of my new lease noneventful . A resourceful , knolefhsnle and cordious team . No pressure purchase !!! The sales rep made the return and acquisition of my new lease noneventful . A resourceful , knolefhsnle and cordious team . No pressure purchase !!! Great value and selection More

Leased a new car Dave was a big help. I will keep coming back. He made the process easy. I highly recommend him. Mercedes of Caldwell is also a great dealership. Dave was a big help. I will keep coming back. He made the process easy. I highly recommend him. Mercedes of Caldwell is also a great dealership. More

My Experience at MB of Caldwell Rich Viole has endless patience, is polite and truly concerned with customer satisfaction! I would recommend him to anyone looking to buy it kease a M Rich Viole has endless patience, is polite and truly concerned with customer satisfaction! I would recommend him to anyone looking to buy it kease a Mercedes. More

Excellent Experience David Morrison is an excellent sales consultant. He is very professional and helpful. He made the transition to a new car very smooth and easy. We David Morrison is an excellent sales consultant. He is very professional and helpful. He made the transition to a new car very smooth and easy. We highly recommend Mr. Morrison. More