
Mercedes-Benz of Caldwell
West Caldwell, NJ

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Nice and easy Leased a e300 from from Caldwell. The experience was nice and easy. The dealership was quite busy as it was the end of the month, but the staff was at Leased a e300 from from Caldwell. The experience was nice and easy. The dealership was quite busy as it was the end of the month, but the staff was attentive and made the experience more pleasant. More
Easy breezy The service department people were very professional and informative. After the repairs my car drivers perfect. A little expensive, but worth it. I le The service department people were very professional and informative. After the repairs my car drivers perfect. A little expensive, but worth it. I left there feeling satisfied. 2 year warranty on parts and labor is an A+. Thank you Mercedes Benz of Caldwell More
Exceptional service All the employee are nice and polite. I will recommend them to my family and friends This Mercedes Dealer was exceptional proven the ability to the All the employee are nice and polite. I will recommend them to my family and friends This Mercedes Dealer was exceptional proven the ability to the fullest exten of their service ability. More
Service Great experience dealing with Brian. He was very responsive and dealt with any issues behind teh scenes. He has a very nice demeanor and the car was Great experience dealing with Brian. He was very responsive and dealt with any issues behind teh scenes. He has a very nice demeanor and the car was fixed as expected. More
Have always had a quality professional experience. Your attendants are helpful and accommodating. Upon entering the facility there is always someone who directs you to your Service Advisor. In my cas Your attendants are helpful and accommodating. Upon entering the facility there is always someone who directs you to your Service Advisor. In my case, Franca Marciano. She goes out of her way to make your visit a pleasant and satisfying one for the customer. Your facility is neat and clean and the munchies while waiting, are adequate. More
Service B Clean facility. I got a loaner car. Friendly service. Serviced in promised time. Gave good reccs for additional work. Car was cleaned and washed prior Clean facility. I got a loaner car. Friendly service. Serviced in promised time. Gave good reccs for additional work. Car was cleaned and washed prior to return. More
Great experience! See Camilla she’s great!!!! I leased a brand new 2018 C 300 coupe, my sales person was Camilla, and she was amazing, very helpful and thorough and Al in finance was great as wel I leased a brand new 2018 C 300 coupe, my sales person was Camilla, and she was amazing, very helpful and thorough and Al in finance was great as well! More
Excellent! Everyone at Mercedes of Caldwell are very professional,and friendly and they are more than willing to answer any concerns you may have about your Everyone at Mercedes of Caldwell are very professional,and friendly and they are more than willing to answer any concerns you may have about your vehicle. More
good overall experience All the associates I worked with were very helpful and patient! Even though I looked like I just got done with a "dirty job"....they treated me with r All the associates I worked with were very helpful and patient! Even though I looked like I just got done with a "dirty job"....they treated me with respect. More
Exceptional service. Very pleased. Accurate estimates were issued for all work from the beginning. Work was done correctly and timely. I was charged consistently with the original estim Accurate estimates were issued for all work from the beginning. Work was done correctly and timely. I was charged consistently with the original estimate. My car was delivered back timely. More