
Mercedes-Benz of Caldwell
West Caldwell, NJ

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Service I am really happy with service they provide. Quick in and out. Got the loaner car in few minutes. They called when car was ready same day, Thanks I am really happy with service they provide. Quick in and out. Got the loaner car in few minutes. They called when car was ready same day, Thanks More
Service Very good jobAA++ always efficient and best Customer care issue taken care of in less than Two hrs every body is ver friendly and no waiting Very good jobAA++ always efficient and best Customer care issue taken care of in less than Two hrs every body is ver friendly and no waiting More
Steve Eilert is exceptional and very glad he is now with you Awesome help form Steve and timely work. Only thought: your guys did not use a paper mat on the floor so my Driver's floor mat which was PRISTINE, i Awesome help form Steve and timely work. Only thought: your guys did not use a paper mat on the floor so my Driver's floor mat which was PRISTINE, is no longer pristine. If you are wondering why I had a pristine mat, easy: when I got the car in 2011, your sales person gave me an extra set since they were so/so when I got the car. After years of washing the old ones, I just put the new ones IN. Let me see what I can tease OUT stain wise. If that fails, I might have to ask for ONE new driver-side floor mat in pearl grey. Otherwise, terrific service! Connie Keim More
FIRST CLASS CUSTOMER SERVICE WITH MIKE FUMAI HAVE BEEN A CUSTOMER SINCE 2009 AND MIKE FUMAI HAS ALWAYS GONE ABOVE AND BEYOND ALWAYS PLEASED WITH THE SERVICE HE IS AN ASSET TO YOUR DEALERSHIP HAVE BEEN A CUSTOMER SINCE 2009 AND MIKE FUMAI HAS ALWAYS GONE ABOVE AND BEYOND ALWAYS PLEASED WITH THE SERVICE HE IS AN ASSET TO YOUR DEALERSHIP More
DARREN IS A PLEASURE Darren Maynard was friendly, personable and a real pleasure to work with. Extremely knowledgeable regarding not just the cars, but the service, etc. Darren Maynard was friendly, personable and a real pleasure to work with. Extremely knowledgeable regarding not just the cars, but the service, etc. He made choosing (and ultimately leasing) a vehicle a great experience. More
The entire process and expereince was excellent! Found the car we wanted on the internet worked with Robert Ochenkowski who is the internet manager at Caldwell. Everyone was very professional,, we w Found the car we wanted on the internet worked with Robert Ochenkowski who is the internet manager at Caldwell. Everyone was very professional,, we were coming over 90 miles away to make the purchase and needed to be in an out ASAP. Everything was ready the car looked great all the paper work was completed and waiting for us.. Jonathan Murphy the Sales person did an awesome job! Great experience would highly recommend this dealership.! More
$2k already into lease with no care from dealership Leased a GLC 300 which was used as an executive loaner car. Within first 4 months responsible to pay a milestone, then another significant service mil Leased a GLC 300 which was used as an executive loaner car. Within first 4 months responsible to pay a milestone, then another significant service milestone for over $700 and only to come to find out they put on cheap tires that only lasted 20k miles. Tried to email salesman and GM with no response or assistance. Never will lease a Mercedes again. More
Costumer service is everything The products you can get the same Everywhere is my 5 car that I get from Brandom but everybody was great is everything The products you can get the same Everywhere is my 5 car that I get from Brandom but everybody was great More
Great Srvice Wow, Franca did everything possible to make sure our concerns were taken care off in regards to our tires and the wheel alignment. Than you! Wow, Franca did everything possible to make sure our concerns were taken care off in regards to our tires and the wheel alignment. Than you! More
Awesome new car Just got my new GLC 300. All went perfect. Thanks to my salesperson Camilla. Great deal, great service...very happy new owner. Highly recommend to Just got my new GLC 300. All went perfect. Thanks to my salesperson Camilla. Great deal, great service...very happy new owner. Highly recommend to anyone. More