Mercedes-Benz of Caldwell

New Lease - 3rd lease in a row Mike Fumai had called me a few weeks prior so he knew what I was waiting for. When the deal was available he sent me the info. I came in that Saturday Mike Fumai had called me a few weeks prior so he knew what I was waiting for. When the deal was available he sent me the info. I came in that Saturday, saw the new model, did a test drive, we made the deal and I was in my car by the end of the day. Everyone else was super helpful. Perfect experience!! More

B1 service I've been very happy with Jim Sangemino and Franka Marciano. This is my second Mercedes lease with them and I would definitely recommend this dealersh I've been very happy with Jim Sangemino and Franka Marciano. This is my second Mercedes lease with them and I would definitely recommend this dealership. More

A professional and friendly experience We were impressed and pleased by the service we received from Franca Urbano-Marciano. No one wants to spend the day taking your car in for service but We were impressed and pleased by the service we received from Franca Urbano-Marciano. No one wants to spend the day taking your car in for service but from start to finish Franco made that task a pleasant experience. She greeted me warmly, got everything in order, professionally advised us on repairs needed, and called us promptly when the car was ready. Thank you Franca! More

Service Maintenance This dealership has provided Excellent service. Very friendly & nice environment. I got my car service done from here. I got a loaner to use ! A nice This dealership has provided Excellent service. Very friendly & nice environment. I got my car service done from here. I got a loaner to use ! A nice one too. Keep up good work More

Great dealership Came in for my oil change and the work was done promptly. Since I drive up from Toms River I usually wait for my car to be serviced. Came in for my oil change and the work was done promptly. Since I drive up from Toms River I usually wait for my car to be serviced. More

Great working with them Thank you, Sean! The experience was excellent and we love the vehicle, all of us, including the kids. Appreciate the hard work and the diligence. Thank you, Sean! The experience was excellent and we love the vehicle, all of us, including the kids. Appreciate the hard work and the diligence. More

Barbara Great experience ! Jake was very professionak.. explained everything that would be done. I would definitely recommend ! My car was serviced in the exa Great experience ! Jake was very professionak.. explained everything that would be done. I would definitely recommend ! My car was serviced in the exact time Jake said it would be:) really nice dealership More

MB of Caldwell always takes great care of my service needs! I needed emergency service after a blowout at night. My vehicle was waiting for me the next day even though the dealership and my service advisor, I needed emergency service after a blowout at night. My vehicle was waiting for me the next day even though the dealership and my service advisor, Steve Eilert, had absolutely no notice, but took care of everything immediately! Great service thais truly appreciated. More

Both Darren and Michael provided truly exceptional service Darren patiently went through a list of cars available in order to find the best option. There was no pressure to buy and the dealership was very unde Darren patiently went through a list of cars available in order to find the best option. There was no pressure to buy and the dealership was very understanding of us having Volvo cars over the last 18 years. In the end we managed to find a car we truly liked and moved away from Volvo. We picked up the car on a very busy Saturday. A person spent over 30 minutes going over the functions of the car. The paperwork was handled very efficiently by Chris. With Darren service with a smile not only meant going the extra mile, but also turned out to be "service with a laugh". More

Great experience working with Sean M.- from start to finish I had an exceptional experience working with Sean at Mercedes Benz in Caldwell, NJ for a new vehicle. He was very knowledgeable, a pleasure to work w I had an exceptional experience working with Sean at Mercedes Benz in Caldwell, NJ for a new vehicle. He was very knowledgeable, a pleasure to work with & provided excellent customer service. Camilla was so helpful, patient & successful in setting up my Mercedes Me connect feature on my iPhone. The Finance manager Kris Los also made this process quite easy & stress free. I will definitely visit them in the future when I'm ready for a new vehicle. Thanks so much! 5 star treatment! More