![](https://dealerrater.com/ncdn/s/12.20240619.137/Graphics/icons/close-x-orange.png)
Mercedes-Benz of Caldwell
West Caldwell, NJ
![](https://dealerrater.com/ncdn/s/12.20240619.137/Graphics/icons/question-orange.png)
Filter Reviews by Keyword
By Type
Showing 695 reviews
A minor repair took 4 full days. Personnel was not professional, friendly and polite. As a customer , who is buying a very expensive car, I expect a friendly welcome. I don't want o w Personnel was not professional, friendly and polite. As a customer , who is buying a very expensive car, I expect a friendly welcome. I don't want o walk around trying to find some one who can assist me. More
Great Experience Professional and swift, can not get a better overall experience from start to end. Would buy again in a heartbeat. Thank you Mercedes of Caldwell. Professional and swift, can not get a better overall experience from start to end. Would buy again in a heartbeat. Thank you Mercedes of Caldwell. More
It was a fun experience . Our sales person mike was very helpful we were shown different options and we decided on the c300.again our buying experience was great. Thanks mike . Our sales person mike was very helpful we were shown different options and we decided on the c300.again our buying experience was great. Thanks mike More
Great Good experience everything was just as promised and in.a timely fashion. Would defineltlt buy from them again. The whole staff was amazing and courteo Good experience everything was just as promised and in.a timely fashion. Would defineltlt buy from them again. The whole staff was amazing and courteous More
Fantastuc Service Camila, Michael and everyone else I dealt with at this dealer was patient, friendly and very helpful. I was very specific on the car I wanted and they Camila, Michael and everyone else I dealt with at this dealer was patient, friendly and very helpful. I was very specific on the car I wanted and they met all of my needs. More
Was an easy and very positive experience The transaction was completed very professionally and efficiently. The car was fantastic. Oscar was great, explained everything about the car and got The transaction was completed very professionally and efficiently. The car was fantastic. Oscar was great, explained everything about the car and got me in and out quickly. Kris the finance manager was great too. More
Exceptional Friendly Service The service department provided exceptional and professional service. The service department staff completed the work on time and answered all questi The service department provided exceptional and professional service. The service department staff completed the work on time and answered all questions related to the service they would be providing. I would recommend this dealership to my friends. More
Car buying made easy. The purchase of the vehicle was very pleasurable from the test drive to the actual purchase. Salesman Jon Murphy was truly outstanding in explaining e The purchase of the vehicle was very pleasurable from the test drive to the actual purchase. Salesman Jon Murphy was truly outstanding in explaining everything about the vehicle. Financing was also a breeze as finance manager Al Reci made it as easy as possible. Mercedes Benz of Caldwell has a great staff . More
Excellent Service. 5 Stars. I call for a service appointment and I am informed that I can bring my car in that day and that a loaner car is available immediately. This happens wh I call for a service appointment and I am informed that I can bring my car in that day and that a loaner car is available immediately. This happens whenever I call in for service. This is the best Mercedes Benz Dealership in the tri- state area. Best prices on new vehicles. Great service. Mercedes Benz of Caldwell. 5 Stars. . More
Comfortable professional experience, Saleperson the best From the moment we stepped into Caldwell Mercedes we were treated professionally and with respect. Our Sales Consultant Darren Maynard was great and w From the moment we stepped into Caldwell Mercedes we were treated professionally and with respect. Our Sales Consultant Darren Maynard was great and would recommend him to all my friends and co-workers. More